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-   -   Pool company complaints (https://www.talkofthevillages.com/forums/contractors-services-91/pool-company-complaints-243930/)

hulahips 08-16-2017 05:15 PM

This is tough. Fiesta came back today for 2nd consultation and they are out! Terrible salesman, too vague even after we explained we wanted details. He could care less if he sold us a pool or not. At this point we are down to Yandles and might just hold off till Oct for T & D estimate although handles is right at the top of our budget and we really don't want to go higher.

Debfrommaine 08-16-2017 06:54 PM

Too bad about Fiesta - our experience was terrific from day one to the last day and even beyond when we had a question. Good luck with your choice.

hulahips 08-16-2017 07:09 PM

Thank u. Spoke to another villager today also who is looking to put in pool and she said same thing. Fiesta Out What a shame salesman was so vague

graciegirl 08-16-2017 07:57 PM

2 Attachment(s)
Our T&D pool is being enjoyed right now by our grandson who just arrived for a short vacation.

Debfrommaine 08-17-2017 04:45 AM

Quote:

Originally Posted by hulahips (Post 1436632)
Thank u. Spoke to another villager today also who is looking to put in pool and she said same thing. Fiesta Out What a shame salesman was so vague

Too bad, so many of us had great experiences with Fiesta! We got exactly what we were told and could not be happier. I feel very comfortable calling Fiesta anytime even after the fact to ask questions. They always get back to me in a timely manner.

hulahips 08-17-2017 10:05 AM

I wonder if u had a different salesman. Do u remember Who u had??

JSR22 08-17-2017 10:33 AM

I agree Fiesta built a great pool and there were zero problems to fix. We were in our pool in under 6 weeks. Stuart was our salesman and he answered all our questions.

Debfrommaine 08-17-2017 01:15 PM

Go with whom you are comfortable. While many of us love Fiesta your experience was not what you had hoped so maybe do you And Fiesta a favor and keep searching. Neither of you need the stress when you are spending a lot of money. Good luck.

Wiotte 08-17-2017 07:32 PM

Quote:

Originally Posted by graciegirl (Post 1436661)
Our T&D pool is being enjoyed right now by our grandson who just arrived for a short vacation.



Cute pool !


Sent from my iPhone using Tapatalk

GaryW 08-18-2017 03:21 AM

1 Attachment(s)
I used Yandles and Very Happy, Price and Time to finish.

Attachment 71013

neilbcox 08-29-2017 03:32 PM

We give All Seasons a 1...Awful company. See my other horror post here.

Please record all conversations with Christopher their sale person on Why 441. He will lie to your face about anything to get you to sign the bottom line. They used ALL SUBCONTRACTORS to build the pool.

Only wat to get a response from them was to register a complaint with the Fl Licensing Department.

Buyer beware!

Bogie Shooter 08-29-2017 08:55 PM

Quote:

Originally Posted by hulahips (Post 1423858)
OK. Stopped into SR vs Crime today to check on complaints against pool companies. Fiesta has 0. Wiseman O. And All seasons has 7.

Maybe I missed it, did you ever start a pool?

junction29 08-30-2017 04:11 PM

Quote:

Originally Posted by Debfrommaine (Post 1436695)
Too bad, so many of us had great experiences with Fiesta! We got exactly what we were told and could not be happier. I feel very comfortable calling Fiesta anytime even after the fact to ask questions. They always get back to me in a timely manner.

Hi,
We would recommend Fiesta without any reservation, except their salesman, he is a very weak link for a fabulous third generation family company.

The actual company work ethic is second to none and they are very flexible, very professional and very reasonably priced.

You will not regret having Fiesta, if you do go down that route.

They put ours in four years ago and it is great.

They were almost half the price of T&D and All Seasons and they put it in in half the time quoted by both of the other two.

They work extremely hard, long working days and never miss a day, unlike the experience that some of our neighbours have had with both those others.

Regards
Andy

luckygirl 12-15-2017 03:02 PM

Update on our spa project with Wiseman Pools. Project is finally done, except for landscaping they destroyed, which is now in process of repair. Spa is great, we love it! BUT, now 2 months in, we have needed a new salt cell, which was replaced today AND we have no heat in the spa for the last 3 days..... heater is broke. I would expect after spending LOTS of money with Wiseman Pools, they would jump right on it and send someone to fix it. Not so..... hoping to have someone here next week. Their service after the sale, is the worst. Call anyone but Wiseman!


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