Is there a commission for communication issues in the Villages?

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  #1  
Old 01-09-2020, 03:18 PM
sjw_111 sjw_111 is offline
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Default Is there a commission for communication issues in the Villages?

Having a consistent problem with Comcast and wondered where to report it.
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Old 01-09-2020, 03:23 PM
retiredguy123 retiredguy123 is online now
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Yes. Here is how to file a complaint. Good luck.

Phone and TV Complaints | USAGov
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Old 01-09-2020, 04:05 PM
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If you are using all Comcast equipment, go online, and to the comcast website, go into chat, explain your problem, demand they repair THEIR equipment at NO cost to you. I have done this twice, with excellent results.
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Old 01-09-2020, 04:12 PM
Bogie Shooter Bogie Shooter is offline
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Have you gone to the Comcast store on 441?
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Old 01-09-2020, 04:18 PM
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Originally Posted by Bogie Shooter View Post
Have you gone to the Comcast store on 441?
If you go there, make an appointment online first. Otherwise, you may have a long wait.

Xfinity Store by Comcast 870 North US Highway 27 Lady Lake, FL
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Old 01-09-2020, 04:19 PM
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Originally Posted by Bogie Shooter View Post
Have you gone to the Comcast store on 441?


870 North, US-27 Ste G/F, Lady Lake, FL 32159

(800) 934-6489

Open now: 8AM–7PM
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Old 01-10-2020, 06:57 AM
Skunky1 Skunky1 is offline
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Get an antenna and an Amazon fire stick and cancel Comcast before you have no hair left at all
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Old 01-10-2020, 07:20 AM
Rsenholzi Rsenholzi is offline
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Give them 3 times to correct the problem. Them forward the complaints to the FCC . Once I did that , they came and finally fixed the problems right. Wiring in the wall was crimped in multiple places
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Old 01-10-2020, 08:02 AM
bilcon bilcon is offline
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Have used Comcast for the past 11 years and never had a problem until I bought a new Sony TV. I could not get the remote paired correctly. Everything but the sound worked. 2 hours on the phone with a tech who barely spoke English and the entry of every code in their book didn't work. Went to their store and solved the problem. She gave me a code that worked. Where did she get it from. She said she saw it on a YouTube video. Seriously!
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Old 01-10-2020, 08:52 AM
cathiehines cathiehines is offline
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Thank you. I just made an appointment.
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Old 01-10-2020, 10:25 AM
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Originally Posted by retiredguy123 View Post
Yes. Here is how to file a complaint. Good luck.

Phone and TV Complaints | USAGov
Comcast is rated the most hated cable company year after year so they changed the name to Xfinity. My advice is to get Dish Network for cable and keep Comcast for Phone and or Internet. You will save lots of money and have a way better cable service. ( Yes Dish Network is a cable company) . I have used Sky Sat 20 for 10 years they will make all the changes for you. The number for Sky Sat in 352 775 1152 ask for Marc Tell him Mr Zachs from T.V. refered you .
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Old 01-11-2020, 08:46 AM
len84pa len84pa is offline
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Don't you still need internet to use a firestick?
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Old 01-11-2020, 08:51 AM
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Don't you still need internet to use a firestick?
Yes, you definitely need an internet service to use a firestick.
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Old 01-11-2020, 09:49 AM
Sunflower33 Sunflower33 is online now
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I had a problem with Comcast of whom I no longer do business with however. I wrote a letter to the FCC and within two days Comcast resolved my problem. There are numerous complaints to the FCC on this company that’s why I now own a fire stick. No more cable tv
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Old 01-11-2020, 11:22 AM
DebRags DebRags is offline
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Comcast is my only complaint about services in TV. When I first got here, I called them at least 3 to 4 times a week for various cable error messages or corrupted TV screen. Once they came out, said they changed some wiring outdoors, billed me for it and said all would be well. NOT! I was on the phone with them again LAST night and the night before. I want to CHANGE, but didn’t know who to change to
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