Ventless Gas-log Fireplace Repair

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Old 02-01-2019, 01:45 PM
Sonny Craven Sonny Craven is offline
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Default Ventless Gas-log Fireplace Repair

Looking for name/number of anyone in or around The Villages who specializes in troubleshooting-repairing an installed natural gas fireplace. Ignites fine, but won't work with remote now. Not a battery issue and no changes made since installation. Wires from controller box to coupler-igniter seem to be fine, not burned. Gas coupler may be a problem but told the now discontinued handheld remote likely is the problem. Remote Controller box used with remote tested and is fine and even tried a new backup.

The one person who historically installs most fireplaces in new homes under construction in TV is committed to a backlog of more than 600 new homes, he says, and, apparently, has no time left for service call repairs.

A name and number would be helpful, if such a person exists in the land where fireplaces aren't needed or widely used.
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Old 02-01-2019, 01:50 PM
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BK001 BK001 is offline
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I'm having the same problem with my gas fireplace. Works with the switch but not the remote. Changed batteries - nope. So if anyone has a name, I'd like to get mine fixed as well.
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Old 02-01-2019, 03:53 PM
HiHoSteveO HiHoSteveO is online now
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BK,
You probably know this but just in case...

There are batteries in the remote (transmitter)
And also batteries in the receiver located in a box with small wires going to it, behind the access panel, at the bottom of the fireplace.
At least that's how mine was.
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Old 02-01-2019, 03:58 PM
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BK001 BK001 is offline
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Quote:
Originally Posted by HiHoSteveO View Post
BK,
You probably know this but just in case...

There are batteries in the remote (transmitter)
And also batteries in the receiver located in a box with small wires going to it, behind the access panel, at the bottom of the fireplace.
At least that's how mine was.
No, I did not know that -- I will have to check. Thank you so much for the tip. We'll see if that works. Thanks again.
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Old 02-02-2019, 10:47 AM
petsetc petsetc is offline
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If it's infrared, make sure to "receiver" area is clean.
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remote, fine, gas, box, controller

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