Warning - new groome transportation

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  #1  
Old 02-12-2020, 09:38 AM
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Dharrisoncmo@gmail.com Dharrisoncmo@gmail.com is offline
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Default Warning - new groome transportation

Beware. I was sucked in by the $19 special to the airport. They didn't show up! And - they still charged my credit card. It was a mess. Thankfully, my wife drove me to the airport - and just barely made my flight. I sent a complaint to them - and - they didn't even respond.
  #2  
Old 02-12-2020, 04:01 PM
ohiosbestus ohiosbestus is offline
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Did you get a confirmation on the address you were to be picked up at?
  #3  
Old 02-12-2020, 04:07 PM
JoMar JoMar is offline
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the 19.00 offer should have been a clue unless they are a philanthropic operation and want to give back to The Villagers
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  #4  
Old 02-12-2020, 04:08 PM
Villageswimmer Villageswimmer is offline
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Sorry this happened to you. Thanks for the warning. I hope others will provide input.
  #5  
Old 02-12-2020, 04:18 PM
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dewilson58 dewilson58 is online now
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Lucky U made Ur flight.
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  #6  
Old 02-12-2020, 04:20 PM
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villagetinker villagetinker is offline
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Contact your CC company to get your money back, then call seniors against crime and file a complaint and the BBB if this is a real company.
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  #7  
Old 02-12-2020, 04:55 PM
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asianthree asianthree is online now
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On next door neighbor 17 people have used them, on time, polite, very happy with the experience
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  #8  
Old 02-12-2020, 08:09 PM
LiverpoolWalrus LiverpoolWalrus is offline
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My sister just used Groome this morning for $19. They were on time and the driver was courteous and friendly. The driver said she'd be the only passenger all the way to Orlando airport. I called yesterday and this morning to reconfirm (you have to do that nowadays) and someone answered the phone right away both times.

Give this service a try. For $19 all the way to Orlando airport, it's a no-brainer. And it will only stay here if people use them.
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  #9  
Old 02-13-2020, 06:57 AM
Pedrocarrasco01@yahoo.com Pedrocarrasco01@yahoo.com is offline
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Groome’s transportation is a nationwide company that is great, used them in Virginia quite often, never had an issue with them I used them within National Airport and Dulles in DC and Richmond, real reasonable and great equipment courteous drivers.
  #10  
Old 02-13-2020, 07:01 AM
MarshaVillages MarshaVillages is offline
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I used them yesterday. They have a 45min window to pick you up from the time stated on the confirmation. It is nerve-wracking waiting though that I called after 30 minutes of waiting. I will use them again but will add an extra hour for the pickup.
  #11  
Old 02-13-2020, 07:18 AM
Goblecs Goblecs is offline
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We used them yesterday. Showed up right on time. We received a confirmation the day before with pick up time address and drop off information. Very professional. Will definitely book them again in the future. We had a 3 am pick up for an early morning flight. There were 3 other passengers on the shuttle. Sorry you had a bad experience but our experience was very positive.
  #12  
Old 02-13-2020, 07:32 AM
66vette 66vette is online now
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Default Great experience

I have used them twice so far in the last week and may have to fly out again this weekend. I intend on using them again. They give a big window for pick up and arrival at MCO logic tells you that if one person is slow getting to and on the van that snowballs.
I had two different drivers both were very courteous and helpful.
  #13  
Old 02-13-2020, 07:42 AM
Debbraham Debbraham is offline
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When was this?
  #14  
Old 02-13-2020, 07:44 AM
bkgma bkgma is offline
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I have had the same problem twice with Villages Transportation, now Workman, not showing to pick me up. Both times I had to call to find out where they were and they sent someone late and held the bus for me. $15 just from my home to Brownwood.
  #15  
Old 02-13-2020, 07:54 AM
msilagy msilagy is offline
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It's an INTRODUCTORY offer - not a permanent $19
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