DAVES |
11-09-2024 09:19 AM |
Quote:
Originally Posted by paulat585
(Post 2385032)
Hi, My home warranty people conducted my yearly HVAC inspection today. The tech found that oil/coolant had leaked and that the leak couldn't be repaired & that it had frozen & then thawed. It had leaked on my new filter, saturating it. The tech called the office and was told to add coolant(?) to the system and to advise me to wait until it "had issues" as they would not repair/replace it now. He did this and said it took 2 pounds (?) in an 8 pound system. The brand is Carrier.
In the past this warranty company has been cooperative. My questions:
1. Do I need to wait until it starts having issues to call them
2. What do I say to avoid the run around with them.
Thanks, Paula
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My OPINION. It is a matter of TRUST. You can call another company for a second opinion. You will find they will bill you for a service call-roughly $100. For you to make that decision. They added Freon-the coolent gas. You should have gotten a written report. Measure xxxxxx added xxxxxxx.
Far as a leak. Like everything today, it is government regulated. IF, it is leaking beyond limits they cannot add more coolant. I had read average life is/was 14 years in the villages. Reminder you use it all year cooling and heating. Gossip, perhaps? They don't make em like they used to. A tech told me it is down from 14 to 11. A replacement will cost like 8,000 plus.
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