Talk of The Villages Florida

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-   -   Window fogged/replacement (https://www.talkofthevillages.com/forums/contractors-services-91/window-fogged-replacement-349649/)

jarodrig 04-30-2024 02:07 PM

Quote:

Originally Posted by biker1 (Post 2326831)
My warranty is 20 years as per the nice folks in The Villages Warranty Department.

Just called home warranty….

The warranty for the windows for the ORIGINAL owner is 10 years.

No warranty coverage for subsequent owners .

Call them right now to verify what I said . I will gladly apologize if I’m wrong .

Just don’t like to see misinformation posted ….

biker1 04-30-2024 04:30 PM

One more time, on my house the warranty on the windows is 20 years. This was stated by The Villages Warranty Department. The fellow from Romac who came out to order replacement windows (seal failed) confirmed the warranty is for 20 years. I don’t know about your house. In my original post, I said “might have a 20 year warranty” and advised the OP to call warranty to check. I am not the only one with a 20 year warranty, see post #14.


Quote:

Originally Posted by jarodrig (Post 2326860)
Just called home warranty….

The warranty for the windows for the ORIGINAL owner is 10 years.

No warranty coverage for subsequent owners .

Call them right now to verify what I said . I will gladly apologize if I’m wrong .

Just don’t like to see misinformation posted ….


retiredguy123 04-30-2024 05:07 PM

Quote:

Originally Posted by biker1 (Post 2326889)
One more time, on my house the warranty on the windows is 20 years. This was stated by The Villages Warranty Department. The fellow from Romac who came out to order replacement windows (seal failed) confirmed the warranty is for 20 years. I don’t know about your house. In my original post, I said “might have a 20 year warranty” and advised the OP to call warranty to check. I am not the only one with a 20 year warranty, see post #14.

I don't accept a verbal statement from anyone about a warranty. Warranties are legal written documents, not verbal statements. I have read my new house warranty document from cover to cover. The only specific reference to the fogging of windows in on page 22 of the document, in which fogged windows are covered one year. However, there is another section in the document that states that the new house warranty does not limit any separate manufacturer's warranty. The real question is, who is the manufacturer of the windows and what does their written warranty say about the coverage for window fogging? Until we can get a copy of that warranty, no one really knows how long the fogging of windows is covered. The Villages warranty department has no authority to extend the new house warranty, unless they can cite the manufacturer's name and their written warranty.

biker1 04-30-2024 05:16 PM

The actual people doing the warranty work on my windows (Romac, they took over from the original vendor), confirmed, in person, 20 years. Will they change their mind? Perhaps but for now they are honoring the 20 year warranty. How do I know this? They are in the process of replacing 3 windows with failed seals.



Quote:

Originally Posted by retiredguy123 (Post 2326898)
I don't accept a verbal statement from anyone about a warranty. Warranties are legal written documents, not verbal statements. I have read my new house warranty document from cover to cover. The only specific reference to the fogging of windows in on page 22 of the document, in which fogged windows are covered one year. However, there is another section in the document that states that the new house warranty does not limit any separate manufacturer's warranty. The real question is, who is the manufacturer of the windows and what does their written warranty say about the coverage for window fogging? Until we can get a copy of that warranty, no one really knows how long the fogging of windows is covered. The Villages warranty department has no authority to extend the new house warranty, unless they can cite the manufacturer's name and their written warranty.



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