The airlines do not care about giving their customers good customer service. If a flight is inconvenient to the airline they have no compunction about cancelling. Once upon a time airlines got us to our destination now on time.

If our cruise left on Saturday we flew to that port that day, now always get there a day ahead of time as who can trust them to be on time.

In meantime, how many people in the US have died or were injured in recent memory? Flying has become worse but still is much more safe than driving. As I write this new came out that 6 people died in a mult vehicle accident in Montana. Part of the problems which are happening are from rules that are designed to protect the flying public.

It's amazing if half of these stories are true, there isn't more planes dropping out of the sky.