Talk of The Villages Florida - Over the counter microwave replacement

Buying the unit was worse than shopping a mattress. Very hard to compare. The same manufacturer has same models with multiple suffixes. It's almost impossible to determine the differences. Different retailers stock different models. So I went online. One search showed 379 or so different models. Unbelievable. Then the ratings and customer complaints online were numerous. "It didn't work out of the box, it died in one year, it died in two years etc". I checked warranties and found that LG warrants the magnetometer 10 years, GE 5 years and most every other manufacturer 1 year. Thinking the 5 and 10 year warranted units were the way to go, I found complaints that the warranties covered the part only. Labor could cost up top $200. So after much grinding of teeth, We bought a Kenmore. I think Sears would be easier to do battle with if needed than GE or the other brands. Then the fun began. All over the counter units are higher than the one I was replacing so the new one would overlap the tiled backsplash. How do you resolve that? I thought of a piece of plywood over the drywall to make up for the tile thickness, and also cutting the tile. Cutting was out of the question. I finally used metal washers on the new frame bringing it out about 5/16 of an inch. That worked well. The other issue I had was the back wall template was supposed to butt up against the upper cabinet. That wouldn't work because the area above the microwave is recessed and the frame for the unit had to be moved down and the upper template had to be adjusted because the unit was moved forward to compensate for the backsplash. It's now installed and functioning. Kept me busy for awhile.