[arbajeda]

Like many other Villagers we decided to invest in landscaping. We spend weeks driving through neighborhoods looking for ideas, asking questions and making notes on what we did and didn't like. Our biggest takeaway is that there is not a lot of variation. So this spring we decided to do it.

We asked the first company we contacted to provide a list of addresses of their previous jobs so we could evaluate their work. That was last year and we still haven't heard back from them. The second, we wanted them to do the ARC approval. Nope, that's your problem, they said. The third, when we researched their customer ratings the negatives vastly outnumbered the positives.

The fourth was Jason Schmidt. We had a list of homes in three days. Part of their service is doing the ARC approval. And their reviews were overwhelmingly positive. We asked for an estimate and received a detailed breakdown of costs and materials. And with the current unpleasantness we were two weeks out instead of their usual two months. Their estimate was very close to what we had calculated and we accepted.

It has been quite a long time since I have seen the level of customer service we received. From the very first day when they took out the existing plants until the final plant was placed, they took care to avoid showing the magnitude of the job. At the end of each day they hauled away whatever they had taken out and minimized the impact of materials waiting for installation. The roadway was always open, their equipment stowed away. We requested a design change after some of the blocks had been installed and they were able to meet our request without delaying completion. And when it was done the only sign they had ever been there was a smudge on the road where they had delivered the dirt for the flower beds, and that washed away with the first rain.

If you are shopping for landscaping, be sure to put Jason Schmidt on your list. Get addresses to see the type of results you can expect. Service like no other.

[Aw Man]

Originally Posted by arbajeda

Like many other Villagers we decided to invest in landscaping. We spend weeks driving through neighborhoods looking for ideas, asking questions and making notes on what we did and didn't like. Our biggest takeaway is that there is not a lot of variation. So this spring we decided to do it.

We asked the first company we contacted to provide a list of addresses of their previous jobs so we could evaluate their work. That was last year and we still haven't heard back from them. The second, we wanted them to do the ARC approval. Nope, that's your problem, they said. The third, when we researched their customer ratings the negatives vastly outnumbered the positives.

The fourth was Jason Schmidt. We had a list of homes in three days. Part of their service is doing the ARC approval. And their reviews were overwhelmingly positive. We asked for an estimate and received a detailed breakdown of costs and materials. And with the current unpleasantness we were two weeks out instead of their usual two months. Their estimate was very close to what we had calculated and we accepted.

It has been quite a long time since I have seen the level of customer service we received. From the very first day when they took out the existing plants until the final plant was placed, they took care to avoid showing the magnitude of the job. At the end of each day they hauled away whatever they had taken out and minimized the impact of materials waiting for installation. The roadway was always open, their equipment stowed away. We requested a design change after some of the blocks had been installed and they were able to meet our request without delaying completion. And when it was done the only sign they had ever been there was a smudge on the road where they had delivered the dirt for the flower beds, and that washed away with the first rain.

If you are shopping for landscaping, be sure to put Jason Schmidt on your list. Get addresses to see the type of results you can expect. Service like no other.

Congratulations on your successful project and on selecting a professional landscaper that properly took the lead in obtaining ARC approval for the project.

[mrbgull]

Nice to hear. It is near impossible to get get qualified, skilled professional services with integrity in this business. I had an eight thousand dollar disaster by a "premium vendor" ,located on 466 near the Rolling Rock intersection that was a disaster. As a result I now have to replace the majority of the work. On My Dime. Buyer Be Were

[janewk]

Do you happen to have Jason Schmidt's phone number?

[John_W]

Originally Posted by janewk

Do you happen to have Jason Schmidt's phone number?

Location — Jason Schmidt Landscaping Professionals

[jduganrealtor@hotmail.com]

Just know that Jason has a minimum of $2500.00

[linwal]

After long consideration. we have came to the conclusion that we owe it to our community to write about our experience with Jason Schmidt Landscaping.

Our ($12,000) project was quoted at the end of June last year and started the 1st of August. We had reviewed several projects completed by this company and were comfortable with what we saw and heard. Unfortunately we found their quality of knowledge and workmanship had changed dramatically.

I will list in order the issues we experienced.

1. The young man assigned to be the team leader on our project was inexperienced and we found later had never been in charge of a project before .He has since been released from the company and spoken of poorly by employees we have had contact with.
It was apparent from the beginning he and his crew were not competent to do the hardscape work quoted. We had several conversation with him about " straight lines" which he ignored. As a result our landscape walls had to be re-worked twice. Several caps have been glued over several times and some are still loose. The square corners of the wall caps were cut improperly and did not meet. The grade of the walls was not leveled before installing or when re-worked.

2. We allowed the landscaper to pick the plants without our being present and were disappointed with the quality. We have since discovered we were overcharged for our Italian Cyprus trees. We were told there was a shortage on the trees and planting would be delayed when in fact many much less expensive and nicer trees were available locally but the landscaper did not want to use them.

3. We have had 2 competent landscape companies look at our finished project who have confirmed our thoughts about the poor work in hardscape and design. The only way to really fix the walls properly will be to totally remove and re-set at considerable cost.

4. The reason the wall caps will not stay glued is primarily due to the the underlying base being moved to correct the lines of the walls so the caps are set forward and the glue is only on the rear of the caps.

In summary, the landscaper has agreed the project was done poorly and totally unacceptable, but has only agreed to recut and replace some of the corners, replace some broken caps, and re-glue several caps ( 4 times ). This has been ongoing for almost a year and we still have loose caps and crooked walls. I have never been contacted by the owner of the company to offer an apology and most certainly no cost forgiveness. Based on the poor quality of work, lack of project accountability, and total lack of apparent concern, we would not recommend using Jason Schmidt Landscaping.