Goneys Nursery

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Closed Thread
Thread Tools
  #1  
Old 01-14-2015, 08:11 PM
salferg salferg is offline
Senior Member
Join Date: Aug 2011
Location: Virginia Trace
Posts: 135
Thanks: 0
Thanked 0 Times in 0 Posts
Default Goneys Nursery

Terrible customer service! Had these folks landscape two small areas inside our lanai and were very pleased with the work. However, getting them to come back and take of problems is like pulling teeth. I have been trying to get them to come back to fix issues since last Thanksgiving. Numerous phone calls did not work so physically have gone there at least 5 times to make sure they knew we needed service and were always assured that someone would take care of the problem. Each time I was told there was going to be someone out immediately and so far, have not seen anyone. It is so annoying to be told face to face that my problem would be taken care of. I don't like posting negative comments, but I can't get any action from them and thought this might get their attention.
  #2  
Old 01-14-2015, 08:18 PM
beachx4me beachx4me is offline
Senior Member
Join Date: Nov 2012
Location: Poquoson, VA & Village of Glenbrook
Posts: 230
Thanks: 0
Thanked 0 Times in 0 Posts
Default

What a shame, I was wondering about them when I was looking. I ended up going with Village Palms and I called about a small issue and the owner (She is a village resident) came by on her golf cart to look at my yard. I was very impressed.

I don't imagine they would want negative comments on here, maybe they will step up to the plate. Hope so!
  #3  
Old 01-19-2015, 09:02 AM
debron911's Avatar
debron911 debron911 is offline
Member
Join Date: Jul 2013
Location: Mira Mesa since 2013
Posts: 34
Thanks: 0
Thanked 1 Time in 1 Post
Default

Our phone call last week to Tom, our landscaper (supervised our job) and this morning a crew showed up to turn one tree that was staked so we didn't have to look at the stake (bottle brush - weak trunks so will need to be staked for a couple years). They inspected the other plantings to ensure they were doing well. After one month our Sylvester's haven't turned yellow on the bottom fronds which is common after transplanting.
Sorry to hear your experience is the total opposite of ours.
__________________
:Debbie & Ron Achtenberg


Village Mira Mesa - Full Time

Growing old is mandatory, growing up is optional

Fins Up!
  #4  
Old 01-19-2015, 09:41 AM
bike42's Avatar
bike42 bike42 is offline
Senior Member
Join Date: Jul 2008
Posts: 464
Thanks: 0
Thanked 0 Times in 0 Posts
Default Great houseplants

If you like house plants and orchids check out their shade house -- very nice selection and reasonable prices. They will also repot orchids for you.
  #5  
Old 02-11-2015, 09:01 AM
salferg salferg is offline
Senior Member
Join Date: Aug 2011
Location: Virginia Trace
Posts: 135
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just an update....it. Is now another month and no one from Goneys has shown up yet
  #6  
Old 02-11-2015, 09:42 AM
Uptown Girl's Avatar
Uptown Girl Uptown Girl is offline
Platinum member
Join Date: Sep 2010
Location: The Villages
Posts: 1,544
Thanks: 4
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by salferg View Post
Just an update....it. Is now another month and no one from Goneys has shown up yet
If I may ask… what is the problem (within the project itself) that needs attention or correction?
  #7  
Old 02-11-2015, 11:42 AM
tommy steam tommy steam is offline
Gold member
Join Date: Dec 2011
Location: New York, Georgia , Arizona, Vietnam 66 67
Posts: 1,369
Thanks: 0
Thanked 3 Times in 3 Posts
Default

I have gone to their nursery many times. They have great prices and a very nice selection of planting material. The staff there was friendly and helpful ,explaining what palms and plants will work best in the villages environment . I understand that this is a family business that has been in this area for many years.
  #8  
Old 02-11-2015, 04:17 PM
Bonanza's Avatar
Bonanza Bonanza is offline
Platinum member
Join Date: Oct 2013
Posts: 1,986
Thanks: 0
Thanked 5 Times in 4 Posts
Question

Quote:
Originally Posted by bike42 View Post
If you like house plants and orchids check out their shade house -- very nice selection and reasonable prices. They will also repot orchids for you.

You failed to mention the source you are referring to. Who is "they?"
__________________
A Promise Made is a Debt Unpaid
~~ Robert W. Service ~~
  #9  
Old 02-11-2015, 08:05 PM
salferg salferg is offline
Senior Member
Join Date: Aug 2011
Location: Virginia Trace
Posts: 135
Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs up

Quote:
Originally Posted by salferg View Post
Just an update....it. Is now another month and no one from Goneys has shown up yet
FINALLY...one of the owners showed up today and supposedly will be back next week.. Time will tell
  #10  
Old 02-11-2015, 08:07 PM
salferg salferg is offline
Senior Member
Join Date: Aug 2011
Location: Virginia Trace
Posts: 135
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Uptown Girl View Post
If I may ask… what is the problem (within the project itself) that needs attention or correction?
They installed sprinkler around the plants and some of them do not work. Plant has died.
  #11  
Old 02-11-2015, 08:40 PM
Bogie Shooter Bogie Shooter is offline
Sage
Join Date: Sep 2008
Posts: 14,488
Thanks: 2
Thanked 1,121 Times in 546 Posts
Default

Do you have a garden hose?
__________________
The further a society drifts from truth the more it will hate those who speak it. George Orwell.
“Only truth and transparency can guarantee freedom”, John McCain
Closed Thread
Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 08:18 AM.