Landscaping

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Old 07-05-2017, 08:05 AM
tomflvt tomflvt is offline
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I strongly recommend that anyone considering using a landscape company named SERVICE SMART look very close at their performance rating. I have been trying to get a $595 refund for a WEED & TRIM contract that had a "notice of right to cancel" clause within 3 days. This company refuses to do the refund, I call everyday inquiring of the refund status, Ask the owner (Ken Smith) to return my calls, no call.

I have been a long term(since 2005) customer for their bug/terminate services. They have no regard for customer loyalty or doing what is"right by their customer"

Bad company!
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Old 07-05-2017, 08:10 AM
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villagetinker villagetinker is offline
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Contact Seniors against crime, if you used a credit card, contact the card company about the dispute. Hopefully this will get your refund before you need to get lawyers involved. Hope all goes better.
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Old 07-11-2017, 07:36 PM
dmatkin dmatkin is offline
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We fired them as well. The workmanship was horrible. We switched to Deans and have been satisfied with their lawn and pest control. Not so much with the plants and trees.
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Old 07-11-2017, 07:59 PM
Fraugoofy Fraugoofy is offline
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Last edited by Fraugoofy; 10-12-2017 at 10:26 PM.
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Old 07-12-2017, 08:57 AM
davefin davefin is offline
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I too got rid of them after 2 years of marginal service. They were responsible for killing most of my shrubs. Will not refund or even come out to see the plants. Very poor company to deal with.
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company, customer, refund, call, return
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