[RalphM]

Author Ken Blanchard wrote the book “Raving Fans” in 1993. In it he states; “that in every kind of organization or business, deliver stunning customer service and you will achieve miraculous bottom-line results”.

Usually when the term raving fan is used it relates to a sport team or event. However, this book caused me to show true appreciation for the local business be it a restaurant, bakery or HVAC, etc. Then there are those who not only perform their skills exceptionally well but with artistic talents in design and color selection. Such is the business of landscape design and installation.

The above introduction is to show our appreciation for the outstanding design and installation of our new landscape. Ron’s Landscaping, (design and installation) now has two more RAVING FANS!

This all came about after we performed our typical due-diligence, which included research into the BBB, TOTV comments, as well as a call to Seniors vs Crime. We then had on-site discussions and reviews of proposals with a few companies, ultimately selecting Ron’s.

Our first contact was with the founder Ron McAuly. He provided us a thorough introduction to the company, it’s owners Michael and Tara Pregartner and to our Florida environment. He even spoke of their landscape team, Luke, Mike and David. Ron walked our property telling us what we had, while creating a visual image describing his thoughts for the entire home lot. He confirmed what our new neighbors had mentioned to us “that less is more” due to the rapid growing of plants here in Florida. Ron did not rush us during this preliminary walk about. In fact, he invited us to ride along with him the next day to see other landscapes he and Michael had done. Feeling quite comfortable with their plans, plant guarantee, watering management during start-up and competitive cost we agreed to contract with Ron’s within 48 hrs of meeting.

The contract was written clearly. Every plant, shrub and action concerning existing plants and trees was thoroughly listed and described. We agreed to a start date and indeed they were here on time. Michael and the team removed many dead and/or dying plants. They trimmed existing shrubs and small trees followed by deep cleaning of every plant bed. Outlining the new rock areas and paver patio provided us a good visual. Then when they brought the plants they set them in the planned position and called us out for our thoughts or to share their own new thoughts on where to plant them.

The paver patio itself shows Michael’s creative talents. Every aspect of our landscape has come together very nicely, in fact it has exceeded our expectations. But let me not forget to mention how considerate Michael and the “A Team” were of our property. They thoroughly cleaned-up up our lot each and every day. Not one bit of debris, dirt, stone or tool was left at the end of the day. Therefore as “RAVING FANS” of Ron’s Landscaping we highly commend them and recommend them. Their estimate line is 352-227-7788

[MSchad]

Thanks for sharing. I really enjoy reviews that commend a company or product. Not done nearly enough these day.