Quote:
Originally Posted by Ozzello
(Post 2110843)
Nobody removes the guts of the muffler. What we do is surf the internet looking for the loudest 2 stroke motors available, because we LOVE wearing earplugs in 100 degree heat, while we annoy our customer's neighbors.
Mowing homes in TV is as thankless as it gets. No matter how good you are, there will be SO many complaint calls, and always that once a day jerk that comes outside screaming at you, like his $10 a week is paying your son's college and adding big to your 401K.
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I understand your frustration. In my case the payment was FAR north of $10/week.
Second, large companies have a lot of turn over and often hire people that are not qualified. I have half my grass killed by one because the riding mower was too low and scalped the grass down to the dirt.
Third, I had standing orders with each company that it was MANDATORY that no one goes into my backyard without knocking first. I have a Giant Breed that is not socialized dog, who could be frightened and or get loose. Either could lead to bad things. SO, we have a large sign on the gate (CYV) and lock it most of the time. Every company we hired latest until they changed crews and our dogs were let out - sometimes that didn't even bother to close the gate. The instructions were NOT ambiguous, if we don't come to the door and tell the to go in, they don't do the back yard. Every company eventually failed. Putting us at liability for what ever the result was.
So, you answer while true in some cases, as always there is more than one side to the stories. I DID run out into the street the last time and screamed at the team leader. He thought it was funny my dog got out, and them yelled at me that I didn't answer the door. I told him he was fired, and to get out of my property. The local office send someone out, and they apologized.
That crust the company a Termite contract, lawn care, pest control. A LOT more than $10/mth.
I am sorry you get paid so little. But even $10 to mow the postage stage lawn we have taking maybe 5 minutes max is no reason to give poor customer service.
And we finally after several attempts found a person who is self employed, does good work himself and sometimes brings his son to help. The price is more than $10/week, and we ALWAYS add a tip as a way to say, "Thank you". SO, it does not have to be a thankless job, but I can assure you after being self employed my entire life I do NOT says thanks for **** poor customer service that most (Many? all?) of the large companies give.
