ozia41 |
03-30-2014 03:03 PM |
Quote:
Originally Posted by Dr Winston O Boogie jr
(Post 845864)
My wife just opted to pay for dental insurance from her employer. So we went into the book and found that Aspen Dental on 27/441 in Lady Lake accepts her insurance.
After waiting almost a month for an appointment, we arrived this morning about ten minutes early for her 9:45 appointment. she filled out some paperwork that took about five minutes and at 10:20 she was called into the dentist office.
At 11:02 she sent me a text saying that they took x-rays and she was still waiting to see the dentist. At about 11:15 I got another text expressing her disappointment in the service, or lack thereof.
Finally at 11:40 she comes out and tells me that she saw the dentist for about five minutes and the hygienist for about ten. They told her that she has gingivitis and a lot of plaque buildup. Then they explained that she's have to come back for a cleaning. Not only that, they had to do two different types of cleaning, one of which is not covered by her insurance. They gave her an appointment for May 6.
She is currently in the process of canceling that appointment and we are looking for a dentist who takes Humana and can run an office properly. I assume that her insurance company will now be billed for a visit in which no treatment was provided.
I just felt an obligation to warn my friends on here about this place.
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We have had the same experience with the dentist my wife just saw. We have Delta dental insurance. My wife had no problem, her reason for the visit was just a regular cleaning. The first thing done was taking pictures, and then the Dentist himself came in and spent a few minutes with her. Told her she needs a deep cleaning, but first he needs to find out if the insurance pays for the deep cleaning. Three weeks has passed since and have not heard from him. My wife had regular, every six month, cleaning, why she need a deep cleaning we do not know.
Looks like in the Villages, dentists, like most merchants here, are determined to extract the maximum from these rich old folks.
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