Beware of 441 Urgent Care on 44

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  #31  
Old 06-17-2020, 09:47 AM
OhioBuckeye OhioBuckeye is offline
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I cut the end of my thumb off with a potato slicer & bleeded like heck. Went to urgent care a crossed the parking lot from Leesburg hospital. They got it to stop bleeding after making a mess on their floor. I would go there in a heart beat, they were very caring! Silver Nitrate stopped the bleeding instantly but burned like they put a red hot iron on it, but only hurt for a few sec. Just don’t trust a lot of health clinics in TV, sorry!
  #32  
Old 06-17-2020, 09:47 AM
charlieo1126@gmail.com charlieo1126@gmail.com is offline
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Originally Posted by Texased View Post
Shoddy, unprofessional medical care is the #1 reason my wife and I are in the process of leaving Florida. We never had to deal with PA's at any other city outside of The Villages. Earlier this year my wife almost died because a PA in The Villages mis-prescribed a medication for her. When I select a physician for my medical plan I fully expect to interact with that specific physician and not a PA. Florida and The Villages is very low nationally rated in medical care, and at our age professional and efficient medical care is very important.
the PA’s are not just in the villages they are everywhere and most of them are pretty good , with the shortage of GP ‘S now and worse in future it’s going to be how the business is , you can always see your doctor but you may have to wait longer and you know we are all in a hurry to get no where here . I am sorry about what happened but it’s seems so typical here to paint with a large brush of criticism when something goes wrong
  #33  
Old 06-17-2020, 10:09 AM
rmd2 rmd2 is offline
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Originally Posted by blueash View Post
I have no thoughts about the care or the billing you experienced. I do wish to comment on the terms "Doctor" "PA" and "ARNP'

Firstly a PA is a physician assistant. This person did a 4 year college program in any field then a two year PA training program. So 2 years of medical training in total.

APRN is Advanced Practice Registered Nurse. This requires a master's degree in nursing. Most commonly the person got an undergrad degree in nursing but that is not required. The undergrad degree can be in any field but to get the master's degree will then require a few extra science courses. The master's degree is 2 years for most programs. There is also a requirement for clinical experience. Some fields are more intense such as nurse anesthetists.

Compare that training with MD training. Undergrad in any field then 4 years of medical school with about half those 4 years spent in hospital or clinical training. Then at least 3 years of intensive hospital and outpatient training before going into practice. Some fields require much more. Child psychiatry is a five year residency after 4 years of medical school. 9 years post college. That psychiatric NP who "does the same job" , 2 years and I believe 500 clinical hours which is 3 months.

And coming soon, many NP programs are changing the degree being awarded from a Master's degree to a doctorate. So these graduates will now have a doctorate in nursing, no additional work, just a different name for the degree. And when they get introduced to you as a Dr. Jones it will be true but the doctorate will not be in medicine. The time is near when you will need to ask directly whether your doctor is a medical doctor or some other doctorate. If you don't care, that is fine but I can tell you the amount of training difference between that received by an MD and a doctor of nursing is huge. YMMV
We have substandard care in this area and now this! Thanks for the heads up. It's really scary.
I have had a couple of bad experiences with health care here. If it's something I am really concerned with I go to Orlando or Shands in Gainsville.
  #34  
Old 06-17-2020, 10:27 AM
MandoMan MandoMan is offline
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Originally Posted by Chellybean View Post
Beware of 441 Urgent Care on 44 Run by John S*antos Nurse practitioner ARNP.

This guy is a jerk and has a napoleon complex and error in my visit including billing me for two visits instead of one.
He ordered the wrong test and Medication and was as arrogant as they come. His staff said Dr. S*anotos would be in to see me when in-fact he was a PA.
I got in a verbal argument in his mishandling of my case and his errors. He could careless and defended the errors he made. He also ordered a powerful antibiotic instead of topical healing cream when i did not have any infection and then said it was a very busy day and i did get you the right prescription didn't i, OMG
I called my insurance company and made them aware of the double billing and they said they have had prior problems with this facility.They are now investigating the fraud.
When i complained to the billing director Trenna she had Adam S*antos John S*antos brother call me to rectify the complaint.
I was a little cautious at first, but come to finded out the brothers where severing there partnership and were at war with each other and Adam Clearly said this is one of many complaints he has gotten on his brother and his brother is a arrogant ass*ole with a Napoleon attitude. Adam started the business and made a grave mistake in taking his brother on as a partner and now attorneys are dividing up the business.
Adam S*antos is a caring P.A and runs the 441 urgent care on 466a across the street from McDonald by Lake imaging.
I have been in Adams care before and he is a caring gentleman and i would see him again.
Just a recommendation i would stay away from 441 urgent care on 44 John S*antos runs that one and go to the 441 Urgent care on 466a that Adam S*antos runs.
Good luck in your care:
Also Unova was also a bad facility in there behavior with Dr.
Keri*na, They have finally reorganized that facility and got that jerk inline, i believe he is no longer a part of that facility, the other Doctors there are great.
Thanks for sharing. Forty-five years ago I worked I worked in Africa with a surgeon who accidentally killed three people during the few months I worked with him, twice by sewing peoples’ intestines into their abdominal incision! I did a search last month and discovered that he is 90, in Florida, wealthy, still practicing, and according to the DEA holds the U.S. record for largest number of opioids Purchased for resale to patients: 1,969,000 pills! At least he can’t write narcotics prescriptions anymore.
  #35  
Old 06-17-2020, 12:06 PM
Curtisbwp Curtisbwp is offline
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Angry Ouch

Keep your head down. I presume you are not a doctor giveing your opinion on medical care. This kind of language you use will possibly be read by thousands if not tens of thousands of Village people. Your opinion could possibly hurt his livelyhood and status in this area. It potentially borders on SLANDER LAW suits are abundant and you DO NOT want that mess. Please be careful.



Quote:
Originally Posted by Chellybean View Post
Beware of 441 Urgent Care on 44 Run by John S*antos Nurse practitioner ARNP.

This guy is a jerk and has a napoleon complex and error in my visit including billing me for two visits instead of one.
He ordered the wrong test and Medication and was as arrogant as they come. His staff said Dr. S*anotos would be in to see me when in-fact he was a PA.
I got in a verbal argument in his mishandling of my case and his errors. He could careless and defended the errors he made. He also ordered a powerful antibiotic instead of topical healing cream when i did not have any infection and then said it was a very busy day and i did get you the right prescription didn't i, OMG
I called my insurance company and made them aware of the double billing and they said they have had prior problems with this facility.They are now investigating the fraud.
When i complained to the billing director Trenna she had Adam S*antos John S*antos brother call me to rectify the complaint.
I was a little cautious at first, but come to finded out the brothers where severing there partnership and were at war with each other and Adam Clearly said this is one of many complaints he has gotten on his brother and his brother is a arrogant ass*ole with a Napoleon attitude. Adam started the business and made a grave mistake in taking his brother on as a partner and now attorneys are dividing up the business.
Adam S*antos is a caring P.A and runs the 441 urgent care on 466a across the street from McDonald by Lake imaging.
I have been in Adams care before and he is a caring gentleman and i would see him again.
Just a recommendation i would stay away from 441 urgent care on 44 John S*antos runs that one and go to the 441 Urgent care on 466a that Adam S*antos runs.
Good luck in your care:
Also Unova was also a bad facility in there behavior with Dr.
Keri*na, They have finally reorganized that facility and got that jerk inline, i believe he is no longer a part of that facility, the other Doctors there are great.
  #36  
Old 06-17-2020, 01:58 PM
Don5154 Don5154 is offline
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Originally Posted by kanoa1kale2 View Post
John Santos has been my primary care physician for 2.5 years now and I've had nothing but positive experiences with him. He continued my meds from my prior location and sent me to proper specialists for followup with some new problems I encountered. The followups have been timely and I've experienced no extra billing of any kind.
Just asking......How can he be your Primary Care Physician if he’s a PA and not a Doctor
  #37  
Old 06-17-2020, 02:21 PM
carolfry44 carolfry44 is offline
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Originally Posted by riley2011 View Post
What does FHV stand for?
Florida Heart & Vascular
  #38  
Old 06-17-2020, 02:28 PM
GMIJFI GMIJFI is offline
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Also got a letter from our Humana plan that none of these 441 urgent cares will be covered due to Medicare opting out.
  #39  
Old 06-17-2020, 05:30 PM
Ann Sim Ann Sim is offline
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That’s to Bad..Nine years ago I was treated by ADAM SANTOS & found him to be very Professional & Caring..Still to this day if my primary Dr. can’t treat me, I search for ADAM SANTOS ..as I find him to be very caring considerate & professional..He gets right to the diagnosis..Don’t give up on 441 URGENT CARE.Just ask to see ADAM SANTOS !
As the saying goes there always one BAD APPLE in the bunch !!
  #40  
Old 06-17-2020, 05:47 PM
yankygrl yankygrl is offline
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Why are you using * instead of just spelling out the names? Rest of info is great advise BUT I have no clue the real name of the providers...just a suggestion.
  #41  
Old 06-17-2020, 05:51 PM
yankygrl yankygrl is offline
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Quote:
Originally Posted by Curtisbwp View Post
Keep your head down. I presume you are not a doctor giveing your opinion on medical care. This kind of language you use will possibly be read by thousands if not tens of thousands of Village people. Your opinion could possibly hurt his livelyhood and status in this area. It potentially borders on SLANDER LAW suits are abundant and you DO NOT want that mess. Please be careful.
He is stating what happened to him...that is not slander. If he received poor or improper care WE all need to be aware. Also a PA can not be your primary care provider, they must work with an MD.
  #42  
Old 06-17-2020, 05:55 PM
yankygrl yankygrl is offline
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Quote:
Originally Posted by rmd2 View Post
We have substandard care in this area and now this! Thanks for the heads up. It's really scary.
I have had a couple of bad experiences with health care here. If it's something I am really concerned with I go to Orlando or Shands in Gainsville.
I am a nurse, lived here for 10 years - I have seen so many “pop up” urgent cares and providers it’s scary...you need to do your homework, ask for friends referrals or from your insurance provider. There are many competent providers, you do not have to travel an hour. I have a fabulous PCP here in Lady Lake and if I can’t see him I go to LRUC in Lake Sumter Landing.
  #43  
Old 06-17-2020, 06:25 PM
kaydee kaydee is offline
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I’d love to have some suggestions for a GOOD primary care physician..my husband really needs to find one. We recently had a bad experience with his current dr that could have had a very bad outcome. Thankfully Ocala Health ER tested, diagnosed & transported my husband to West Marion where he had 2 surgical procedures.
Needless to again say, we need recommendations for GOOD Doctors. Thanks in advance
  #44  
Old 06-18-2020, 08:35 AM
JonWilliams JonWilliams is offline
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Medicare & Medicaid maintain a list of practitioners not eligible to submit claims for service. You can find it at Search the Exclusions Database | Office of Inspector General I ran a search for John Santos, Adam Santos, Santos Urgent Care and 441 Urgent Care LLC and none of them came up.

I've used this clinic for years and been happy with the service. But before I go again I will call them to verify whether they take Medicare and my secondary provider.
  #45  
Old 06-18-2020, 02:23 PM
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Quote:
Originally Posted by Chellybean View Post
Beware of 441 Urgent Care on 44 Run by John S*antos Nurse practitioner ARNP.

This guy is a jerk and has a napoleon complex and error in my visit including billing me for two visits instead of one.
He ordered the wrong test and Medication and was as arrogant as they come. His staff said Dr. S*anotos would be in to see me when in-fact he was a PA.
I got in a verbal argument in his mishandling of my case and his errors. He could careless and defended the errors he made. He also ordered a powerful antibiotic instead of topical healing cream when i did not have any infection and then said it was a very busy day and i did get you the right prescription didn't i, OMG
I called my insurance company and made them aware of the double billing and they said they have had prior problems with this facility.They are now investigating the fraud.
When i complained to the billing director Trenna she had Adam S*antos John S*antos brother call me to rectify the complaint.
I was a little cautious at first, but come to finded out the brothers where severing there partnership and were at war with each other and Adam Clearly said this is one of many complaints he has gotten on his brother and his brother is a arrogant ass*ole with a Napoleon attitude. Adam started the business and made a grave mistake in taking his brother on as a partner and now attorneys are dividing up the business.
Adam S*antos is a caring P.A and runs the 441 urgent care on 466a across the street from McDonald by Lake imaging.
I have been in Adams care before and he is a caring gentleman and i would see him again.
Just a recommendation i would stay away from 441 urgent care on 44 John S*antos runs that one and go to the 441 Urgent care on 466a that Adam S*antos runs.
Good luck in your care:
Also Unova was also a bad facility in there behavior with Dr.
Keri*na, They have finally reorganized that facility and got that jerk inline, i believe he is no longer a part of that facility, the other Doctors there are great.
I used Dr. Karina, at UNOVA for 2 surgeries last year and found him to have an excellent chair-side manner. He took the time to explain in detail what he found in my knees and showed me the issues on the x-rays. The surgeries (both knees, different procedures) went great and I was up and playing sports in not time flat. Additionally, his PA, Martha, was also excellent.
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