To get the correct answer, go to his office in person and ask his staff there. It is very difficult getting through by phone..although you may get through by phone toward the middle of the day.. He’s a very popular Dr.

Dr. Alred Cook
 

Had knee surgery by him at TLC. Believe he is part owner according to some paperwork I signed.

When did you have it done? And how did it come out? I had one done a couple years ago in Texas and now I need the other one done. I’ve met him and he seems pretty good but I’d like some references from people. He’s operated on.

When did you have it done? And are you happy with the results? Thank you.

Shoulder
 

That’s great! I had a reverse replacement also two years ago, and it went pretty well, I could pull my bow back. But he said I couldn’t lift more than 20 pounds overhead. Glad to hear.

He did my shoulder at the outpatient surgery center. Between Sharon Morse and the hospital building

I broke my shoulder 2 years go and Urgent Care referred me to him. I called and called, left messages with the very rude person who answered the phone (I believe her name was Carrie), I never received a return call, called back and was told to NOT call again and the doctor would call me! I had general questions, where to go for a good sling for my arm/shoulder, she said to ask the doctor when he calls. He NEVER called! The next year my neighbor broke her shoulder and wanted me to go to the dr with her so I drove her but then found out, it was Dr Cook. I sat and listened for any info that was important to remember for her and then my neighbor told him that I broke my shoulder the year before. He asked me who I went to and told him NOBODY since I never got a call back from him and his office was so rude (Carrie). He apologized and told me he would look into it and I told him 'too late'. He was concerned that I didn't have a range of motion so I showed him that I could lift my arms up high and touch the back of my neck and my back... full range. He asked how I did it and told him I did my own rehab! I told him that the x-rays were sent to his office and I had a break in 2 places..... Advised him to look at it! I absolutely will NEVER refer anyone to his practice!!! I'm sure the person that was so rude was one of the doctor's wife or girlfriend or relative!!

I broke my shoulder 2 years ago and Urgent Care referred me to him. I called and called, left messages with the very rude person who answered the phone (I believe her name was Carrie), I never received a return call, called back and was told to NOT call again and the doctor would call me! I had general questions, where to go for a good sling for my arm/shoulder, she said to ask the doctor when he calls. He NEVER called! The next year my neighbor broke her shoulder and wanted me to go to the dr with her so I drove her but then found out, it was Dr Cook. I sat and listened for any info that was important to remember for her and then my neighbor told him that I broke my shoulder the year before. He asked me who I went to and told him NOBODY since I never got a call back from him and his office was so rude (Carrie). He apologized and told me he would look into it and I told him 'too late'. He was concerned that I didn't have a range of motion so I showed him that I could lift my arms up high and touch the back of my neck and my back... full range. He asked how I did it and told him I did my own rehab! I told him that the x-rays were sent to his office and I had a break in 2 places..... Advised him to look at it! I absolutely will NEVER refer anyone to his practice!!! I'm sure the person that was so rude was one of the doctor's wife or girlfriend or relative!!

Sorry it took so long to respond. He did a very good job on my reverse shoulder replacement, and after recovery I am at about 95%. Do NOT expect 100% use after this surgery, as there will be a few limitations, as I am sure you know from your previous experience.

Unfortunately, like you, I have to have my other shoulder replaced-fully torn rotator cuff. I’m going to wait awhile to have that done, but when I do, I’ll have Dr. Cook do it. He’s been busier than normal the last 6 months or so as he lost his PA. Last I spoke with him (Dec. 31), he’d been looking for another PA, which should help.

I have NEVER had a bad experience with his office staff. All friendly and helpful, but they probably respond to patients in the same manner in which the staff is treated by the patients.

Do yourself a favor and go to a orthopedic doctor who will actually see you…
 

I have been sitting here for FIVE DAYS since I broke my arm - yes, 5 days; I have called over 15 times in the past three days to get an appointment with Dr. Cook…NOTHING. Have left multiple messages with “Courtney”; doesn’t answer the phone nor return phone calls. I was seen in the ER last Wednesday, had positive comminuted fracture report and head laceration sutures. After repeated phone calls, he ordered a STAT CT on Friday, and here it is three days later and he still has not bothered to read his STAT CT report 😡
Do yourself a favor and call a doctor who will actually see you.