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-   Medical and Health Discussion (https://www.talkofthevillages.com/forums/medical-health-discussion-94/)
-   -   In office doctor apt over a tv screen…..what??? (https://www.talkofthevillages.com/forums/medical-health-discussion-94/office-doctor-apt-over-tv-screen-what-351795/)

retiredguy123 08-02-2024 10:51 AM

Quote:

Originally Posted by golfing eagles (Post 2355492)
There is a difference between rehab and nursing home. Both the physician and the facility are paid differently.

When my mother was released from the hospital, which happaned at least 6 times before she died, they would always send her to a nursing home for rehab, where she would stay for a few weeks and then go back to the hospital. The rehab stays were always paid by Medicare. The doctor who followed her around, showed up every day and she had multiple patients in each nursing home. The Medicare statement said that the doctor was paid $80 for every visit. This doctor did not work for the hospital or for any nursing home. She had a private practice. One problem with Medicare is that my mother never hired this doctor to do anything, and Medicare never verified that the doctor had ever been hired. Another problem is that when you are in the hospital, you never know who works for the hospital and who doesn't and who is going to bill you when you leave. Because my mother had Medicare Part B and a supplement, she never received a bill. The Medicare statement didn't arrive until after she had died. I checked the statement and determined that the doctor had billed for a visit every day for 4 consecutive months. I am not making this up.

Red Rose 08-02-2024 11:22 AM

Plus, this was her very first visit to this doctor, so I don’t think a telehealth visit would apply here.

Pugchief 08-02-2024 11:54 AM

Quote:

Originally Posted by waterflower (Post 2355387)
Law graduates will be able to become licensed in Oregon without taking the bar exam, starting in May 2024.

You know this will turn out well bc it's Oregon....

Michael G. 08-02-2024 11:56 AM

Quote:

Originally Posted by MrFlorida (Post 2355022)
I would find a new doctor.

Yeah, and wait another 8 months to see another. :shrug:

Stu from NYC 08-02-2024 11:58 AM

Quote:

Originally Posted by Djean1981 (Post 2355479)
My insurance offers teledoc service (in home on your own computer). If I use it, I save my copay. However, I would not use it for something serious...

At our age things can start happening that we are not aware of and a telehealth visit will not catch.

At each appt want doctor to listen to my heart and lungs and discuss things that I might not be aware of. If we would have to pay a copay to do this, so be it.

TommyT 08-02-2024 12:55 PM

I left them years ago..... after a few visits and VERY glad I did..

bmcgowan13 08-02-2024 05:24 PM

Quote:

Originally Posted by Robojo (Post 2355375)
I would walk out immediately and not pay a dime.

Send them a video of your check for payment....

Notsocrates 08-02-2024 05:33 PM

Quote:

Originally Posted by retiredguy123 (Post 2355034)
They do it because the insurance company will pay for it. They also schedule appointments with a physician's assistant or a nurse practitioner because insurance will pay the same amount as a personal appointment with a medical doctor. Insurance companies should not pay the same amount for these types of appointments.

Are you impying that you get inferior. care from a PA so it is worth less?

retiredguy123 08-02-2024 06:14 PM

Quote:

Originally Posted by Notsocrates (Post 2355634)
Are you impying that you get inferior. care from a PA so it is worth less?

Yes, I am. Why would you expect to get the same level of care from a physician's assistant than from a medical doctor who has more education, a lifetime commitment to the practice of medicine, and backed up by medical malpractice insurance? The physician's assistant is hired to assist the physican, not to be a physican. To me, it is a no brainer.

Eg_cruz 08-03-2024 03:36 AM

Quote:

Originally Posted by Girlcopper (Post 2355332)
I find this kind of odd. I’ve had in person visits and video visits many times and always knew in advance what was going on. I’ve never showed up in person for a visit and been put in front of a video screen I have never had to go to a drs office for a video visit just so the insurance would pay for it. They’ve paid after a home video visit every time. Did the dr get sick at the last minute and they couldn’t reach all patients to cancel in time? Was the patient told in advance that it would be a video visit and they didn’t have a computer or access to one or didnt know how to connect? Was there some other unexpected issue? This sounds more like a miscommunication than an intentional action by the dr.

No miscommunication. She went there to SEE the doctor in person. No one in the office told her when she arrived that the doctor was sick so her apt would be on screen. This was a complete disregard of her.

Eg_cruz 08-03-2024 03:40 AM

Quote:

Originally Posted by msilagy (Post 2355417)
I went to Premier to see my Endocrinologist - same thing they took me to a room and didn't even tell me I was to see him on a screen. Bad, very bad.

Yup the same doctor. Did they tell you why? Did they bill for an in person apt? Did you report they to Medicare and you insurance company?

Eg_cruz 08-03-2024 03:44 AM

Quote:

Originally Posted by kamal (Post 2355446)
I go there also and the TV screen is just for checking in like a receptionist. They always have doctors or nurse practitioner to see you if you go there with an appointment. Or in the same building around the corner you can walk in to their “Urgent Care” with no appointment. And a doctor will see you. They also do lot of in-house routine blood tests there.

The apt was held over the screen not for check in. She was taken to a room after waiting for over a hour. She NEVER saw the doctor in person.

Eg_cruz 08-03-2024 03:51 AM

Quote:

Originally Posted by nn0wheremann (Post 2355456)
Premier has some outstanding doctors, but the support staff seems to be hired from special ed and reform schools, and their billing practices are outrageous.

Well this doctor was not “outstanding “ in any fashion. This is ridiculous and you can’t blame the staff. This is on the doctor. And if you read the you’ll see that she is not the only one this has happened to.

Eg_cruz 08-03-2024 03:53 AM

Quote:

Originally Posted by retiredguy123 (Post 2355466)
I am not making it up. My mother was seen by a private practice doctor, who she never hired, in the hospital. The doctor followed her to every rehab nursing home she was sent to (5 facilities and the hospital). The doctor billed Medicare for every day for 4 months, 7 days per week. Medicare paid the doctor $80 per visit. For some visits, the doctor had to shake my mother to wake her up, and spent less than a minute in the room. It was months later that I received all of the Medicare receipts. I assume that the doctor got my mother's Medicare number from her chart or from my mother and just started billing it. We assumed that the doctor worked for the hospital because my mother never hired her. The doctor never treated my mother for anything or prescribed any medication. All she ever did was to ask how she was feeling.

I hope you reported her,

ThirdOfFive 08-03-2024 08:44 AM

Quote:

Originally Posted by retiredguy123 (Post 2355646)
Yes, I am. Why would you expect to get the same level of care from a physician's assistant than from a medical doctor who has more education, a lifetime commitment to the practice of medicine, and backed up by medical malpractice insurance? The physician's assistant is hired to assist the physican, not to be a physican. To me, it is a no brainer.

Unlike some others, I don't particularly have a problem being seen by a P.A. or APRN for routine doctor visits. This is the trend in many (most?) other areas of the country. In my experience they're quite capable of handling the routine stuff such as annual physicals, annoying rashes, the occasional bug, etc. They're supervised by MDs so it is a safe assumption that they'll be consulting with their supervisor if anything well out of the ordinary pops up.

Kudos to the APRN who sees me. She picked up on some symptoms as part of my annual physical, ordered some follow-up tests that confirmed a mass in my bladder, then pulled some strings to get me in to an excellent urologist w/minimal wait time for the appointment. Cancer was confirmed and subsequently removed. Due to her efforts it was caught and removed very early and right now the outlook is excellent. I doubt that things would have gone as well had I been seen by the MD who supervises her.

Velvet 08-03-2024 08:45 AM

If the doctor is sick, then either they should be part of a team of doctors who can help out. Or it should be made clear to the patient so she can cancel her appointment. This attempt did not go over well.

Stu from NYC 08-03-2024 08:52 AM

Quote:

Originally Posted by ThirdOfFive (Post 2355818)
Unlike some others, I don't particularly have a problem being seen by a P.A. or APRN for routine doctor visits. This is the trend in many (most?) other areas of the country. In my experience they're quite capable of handling the routine stuff such as annual physicals, annoying rashes, the occasional bug, etc. They're supervised by MDs so it is a safe assumption that they'll be consulting with their supervisor if anything well out of the ordinary pops up.

Kudos to the APRN who sees me. She picked up on some symptoms as part of my annual physical, ordered some follow-up tests that confirmed a mass in my bladder, then pulled some strings to get me in to an excellent urologist w/minimal wait time for the appointment. Cancer was confirmed and subsequently removed. Due to her efforts it was caught and removed very early and right now the outlook is excellent. I doubt that things would have gone as well had I been seen by the MD who supervises her.

Excellent care

retiredguy123 08-03-2024 09:07 AM

Quote:

Originally Posted by ThirdOfFive (Post 2355818)
Unlike some others, I don't particularly have a problem being seen by a P.A. or APRN for routine doctor visits. This is the trend in many (most?) other areas of the country. In my experience they're quite capable of handling the routine stuff such as annual physicals, annoying rashes, the occasional bug, etc. They're supervised by MDs so it is a safe assumption that they'll be consulting with their supervisor if anything well out of the ordinary pops up.

Kudos to the APRN who sees me. She picked up on some symptoms as part of my annual physical, ordered some follow-up tests that confirmed a mass in my bladder, then pulled some strings to get me in to an excellent urologist w/minimal wait time for the appointment. Cancer was confirmed and subsequently removed. Due to her efforts it was caught and removed very early and right now the outlook is excellent. I doubt that things would have gone as well had I been seen by the MD who supervises her.

I don't have a problem with PAs and nurses, but the insurance payment should be less than for a physician.

TomSpasm 08-03-2024 09:30 AM

I've gone thru a 6 month hassle trying to get an appointment with an endocrinologist at Premier Medical at the Santa Barbara location. Their entire support staff is seemingly in India, and you get a different person every time you call. That would be ok except they never seem able to receive referral faxes and you get your phone calls with them cut off about 30% of the time. When I got exasperated last week and decided to just go into the office to try to make the referral happen, I was pointed to a computer screen, where I had a conversation with a woman who appeared to be in her kitchen in Islamabad or Chennai. I asked her if they had received a referral for me, and it took her 5 minutes to figure out that they had not. The whole experience was surreal.

When they finally got the referral the following week (on the 6th try), it was time to make the appointment, the first available is October 31st!!!!!! And now I learn here that may be over Skype too!

Michael 61 08-03-2024 05:42 PM

Quote:

Originally Posted by TomSpasm (Post 2355852)
I've gone thru a 6 month hassle trying to get an appointment with an endocrinologist at Premier Medical at the Santa Barbara location. Their entire support staff is seemingly in India, and you get a different person every time you call. That would be ok except they never seem able to receive referral faxes and you get your phone calls with them cut off about 30% of the time. When I got exasperated last week and decided to just go into the office to try to make the referral happen, I was pointed to a computer screen, where I had a conversation with a woman who appeared to be in her kitchen in Islamabad or Chennai. I asked her if they had received a referral for me, and it took her 5 minutes to figure out that they had not. The whole experience was surreal.

When they finally got the referral the following week (on the 6th try), it was time to make the appointment, the first available is October 31st!!!!!! And now I learn here that may be over Skype too!

I’d switch medical facilities. Sounds horrible. I had a referral to a specialist a year ago up in the Spanish Springs area - i too was placed in front of a TV Screen. The doctor was on screen in his sweatpants from his living room in a high rise apartment in Detroit. The doctor was previously retired and in his late 70s. I guess he thought he could do this easy gig and make some extra cash while retired. I was deceived, and never told ahead of time my appointment would be a teleconference- was my first and last visit with that practice. Now I ask.

asiebel 08-03-2024 10:07 PM

I go to Premier Medical and have not had this happen!

asiebel 08-03-2024 10:12 PM

I go to Premier Medical and have never had this happen!

Stu from NYC 08-04-2024 04:31 AM

Quote:

Originally Posted by asiebel (Post 2356029)
I go to Premier Medical and have never had this happen!

It does seem to happen to others

PootleK 08-04-2024 06:52 AM

Quote:

Originally Posted by golfing eagles (Post 2355163)
... If blatantly guilty, they can be banned from participating in Medicare for 2 years. I am appalled at this scenario and embarrassed for my profession.

No wonder the doctors try it on if the only punishment for fraud is to be banned from taking money from Medicare for only 2 years. :ohdear:

golfing eagles 08-04-2024 07:02 AM

Quote:

Originally Posted by PootleK (Post 2356081)
No wonder the doctors try it on if the only punishment for fraud is to be banned from taking money from Medicare for only 2 years. :ohdear:

That "punishment" is HUGE. Especially in Florida with an elderly population

Plus you have to pay back any disallowed charges and pay a fine

Eg_cruz 08-04-2024 04:58 PM

Quote:

Originally Posted by Michael 61 (Post 2355993)
I’d switch medical facilities. Sounds horrible. I had a referral to a specialist a year ago up in the Spanish Springs area - i too was placed in front of a TV Screen. The doctor was on screen in his sweatpants from his living room in a high rise apartment in Detroit. The doctor was previously retired and in his late 70s. I guess he thought he could do this easy gig and make some extra cash while retired. I was deceived, and never told ahead of time my appointment would be a teleconference- was my first and last visit with that practice. Now I ask.

Wow

Velvet 08-04-2024 05:21 PM

My only teleconference experience was in Yellowstone Park in 2010. My husband and I were traveling across the United States on a luxury touring motorcycle for 62 days in a row. Nothing to live out of except saddle bags. Many days we were riding 10 hours straight (stopping only to eat). Somewhere along the trip I caught a cold which was quickly turning into bronchitis. At the park near the entrance was a pharmacy. They asked me if I wanted to teleconference with a doctor. I said yes. He came on the monitor and talked to me for about 10 minutes. He then wrote a prescription which the pharmacy filled. Total cost of conference $50, prescription $22. I took it that night, within 18 hours I was well enough to continue our trip. On the back of the bike, in full sun, in August, on the highway etc. Now that guy, was worth every penny!

tophcfa 08-04-2024 05:35 PM

I don’t mind virtual medical appointment if it’s all that is necessary for a particular appointment, it’s disclosed up front, and I can do it from our home. But it’s totally unacceptable to go to a doctor’s office, wait an hour, and then have it jammed down your throat without any upfront disclosure. As far as PA’s go, based on our experience, I have absolutely no problem seeing one. The PA’s that work for our orthopedic practice are all great. We have never seen our listed primary care physician, only the PA that works directly with her. She is both incredibly knowledgeable and thorough and seems to spend more time with us than a physician typically would. I’m sorry the OP’s friend had to go through that experience, I would run away from that practice.

KatieRN 08-05-2024 10:25 AM

Quote:

Originally Posted by Eg_cruz (Post 2354932)
Yesterday a friend went to Premier Medical at Santa Barbara Blvd. This was her first appointment with the doctor, she traveled from Ocala on a referral. She waiting in the lobby for over an hour. She was brought back into the examination room and put in front of a screen where the doctor pops up.

Yes her appointment at his office was over a computer screen. I have never heard of this it blew my mind.

Are we really at this point that you travel to see a in person doctor wait in his lobby for over an hour to talk to him on a tv screen. The big problem was his accent was very heavy and he spoke very fast so she walked out of there without knowing what was spoken about (part was she was so taken back) She couldn’t tell you what the doctor said it was beyond sad.

I found this way to operate your practice is shameful. Really what the point of traveling to the office to talk to a screen.

Has anyone had this happen to you? Do other doctors do this as well?

That needs to be reported to Medicare as Medicare fraud.

JMintzer 08-05-2024 06:14 PM

Quote:

Originally Posted by KatieRN (Post 2356590)
That needs to be reported to Medicare as Medicare fraud.

It's only fraud if they bill for a face to face visit, rather than a tele-visit...

That has yet to be determined...


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