Talk of The Villages Florida

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-   Medical and Health Discussion (https://www.talkofthevillages.com/forums/medical-health-discussion-94/)
-   -   Sumter Landing Dental Care (BEWARE) (https://www.talkofthevillages.com/forums/medical-health-discussion-94/sumter-landing-dental-care-beware-307133/)

joseppe 06-02-2020 07:33 AM

Get used to it
 
Quote:

Originally Posted by jrdonn (Post 1775422)
I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

Better get used to it. I think you're going to find a lot of businesses increasing prices and fees in some way due to the COVID hardship they endured. That's business.

davem4616 06-02-2020 07:33 AM

Quote:

Originally Posted by ldovermiller (Post 1775563)
Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.


the Morse family has nothing to do with this

...but thanks for the laugh :1rotfl::1rotfl::1rotfl::1rotfl:

RDhot 06-02-2020 07:37 AM

No you have no clue about the cost and procedures and protocols going on in a dental office it is up to standards. Who do you think is supposed to pay for the additional services? As usual, villagers only care about making themselves happy and the cheapest possible way. No concerns about health and safety

LowOnCash 06-02-2020 07:37 AM

Adding a $10 fee is price gouging no different then charging $8.00 for a roll of tolit paper - shame on them I won't go back. It's their responsibility to keep their office clean that's wwhy we pay uncanny prices for all their services. If every one does not complain next year they will double the cost - same stealing as the airlines charges for nothing we now pay.

RDhot 06-02-2020 07:37 AM

There is no legitimate complaint. As usual, you people have no clue

theruizs 06-02-2020 07:38 AM

Quote:

Originally Posted by RDhot (Post 1775654)
You are uninformed and wrong, as usual. This is standard practice due to the pandemic. As usual, you people have no clue what goes on behind the scenes in a dentist office. And you have no concerns for health and safety precautions

I don’t know about dental offices, but I have not run into covid-19 fees anywhere else, unless you count the attempts to price gouge for certain items on Amazon. This virus has cost everyone, not just businesses, a lot of money, maybe those of us here less than others, but where does the average joe get his $10 extra fee? Is that what the stimulas money was for? Give the average household an extra $1200/2400 bucks so they can spend on “covid-19” fees? Makes no sense, especially when many businesses charging it has likely gotten its own stimulas money or forgivesble loans. Sounds to me like a way for business owners to double dip. Yes, I agree, do your research.

champion6 06-02-2020 07:38 AM

Quote:

Originally Posted by eagle1 (Post 1775553)
Contact the Attorney General's Office. File a complaint online

:agree:

RDhot 06-02-2020 07:39 AM

Exactly. These villagers have no concern for precautions and safety. They are just cheap and Petty.

LorrieR 06-02-2020 07:45 AM

Pretty much gouging their clients.

PugMom 06-02-2020 07:46 AM

come on! some of you newbs are so nasty & mean spirited, i highly doubt you live here @ all. lighten up a bit, if possible

ValSetz 06-02-2020 07:52 AM

Yes. Was told a crown was cracked. Looking at my records it was the crown put in by them. Appt. made to fix but when I asked to see x-rays showing crack there was none. Original dentist Fisher was great. New dentist/owner not so much - will not be returning.

frank1975 06-02-2020 07:57 AM

Dentist
 
That's my Dentist too. The best!! Great dentist! Best staff! I to don't mind paying a $10 one time fee.

Kgcetm 06-02-2020 08:02 AM

Then don't be a client. And don't pay the fee.

rwittig1 06-02-2020 08:06 AM

I avoid them. Every time I went in they wanted to put crowns on all my teeth.

BlkBlt6 06-02-2020 08:06 AM

The company should absorb any costs as “cost of doing business”.

Davelinda91 06-02-2020 08:12 AM

Maybe they are trying to make up for lost revenue for the last two/three months they were closed. I’m sure TV didn’t forgo the rents. Sometimes we have to realize that somethings have to change to remain constant.

Barefoot 06-02-2020 08:20 AM

...

merrymini 06-02-2020 08:27 AM

Gee, dental costs are high to begin with because they have to use serious sterilization procedures during normal times. They may have to do a little more cleaning now, like wiping down the chair and arms, but everything else should be thoroughly sanitized anyway. This is like the “gas” surcharge put in by a sanitation company I used once when gas prices went up. Guess what never went away when they came down.

Barefoot 06-02-2020 08:29 AM

Quote:

Originally Posted by RDhot (Post 1775650)
.. snipped ... Villagers don’t seem to care about the reality of health and safety precautions

Post #36 says you work in Michigan.
Why are you so critical of people who live in The Villages?

newgirl 06-02-2020 08:59 AM

That is insane. I have been going there because they are on my plan but not impressed with the work they have done at all! You need to contact the Better Business Bureau.

Rickanvic 06-02-2020 09:01 AM

I manage an oral surgery practice (not in this area). This originated from an insurance company advising us that due to the increased cost of PPE's and to give the staff hazard pay due to the fact that it is very difficult to put your staff in this situation, we could bill and they would pay an extra $10.00 each time we saw a patient. This is one insurance company. We have chosen to bill every insurance company this charge, but so far only one has paid. We have made the decision not to pass this charge on to our patients, though our expenses are much greater than they were before Covid. Our income is much less as we are seeing less than a third of our previous schedule.

chrissy2231 06-02-2020 09:09 AM

Sumter Dental
 
Doctors poorly rated on Health Grades. Aspen Dental the best!

biker1 06-02-2020 09:32 AM

You are wrong about that. Dentists and hygienist have been wearing gloves as a standard practice for over 30 years. There is a virus that causes AIDS that can be transmitted via blood.


Quote:

Originally Posted by Choro&Swing (Post 1775623)
I’ve used the same one dentist dental practice for thirty years, over three changes of dentist. Until a couple years ago, the dentist and hygienist didn’t wear mask, gloves, etc. This year, they are wearing higher quality masks, face shields, disposable gowns, and gloves. Masks and gloves aren’t very expensive, but disposable gowns cost quite a bit. I suspect that your dentist is also paying an unusual amount to a cleaning service, every day, for a much higher level of sterilization than usual. I wouldn’t be at all surprised to find that this cleaning is costing $500 a day (cleaners may be charging more than usual, too). I wouldn’t like that fee, either. I’m with you there. But if dentists have extra costs, they can’t just raise their fees, because whatever they charge, your dental insurance will pay the same flat fee per service. I get more annoyed when a thirty second peek inside my mouth with a mirror is billed as a dental exam that pays more than the charge for cleaning my teeth.


Jtcoggin@bellsouth.net 06-02-2020 09:42 AM

Time to change dentists.

Fenster 06-02-2020 10:32 AM

Report them if they’re price gouging.

wisbad1 06-02-2020 11:21 AM

Quote:

Originally Posted by jrdonn (Post 1775462)
Yes. I went in for 2 dental implants which required 4 crowns in addition to the 2 implants, (I had 2 bridges removed). Six months later (as of today) I have excruciating sensitivity. I was told by the dentist that there is nothing that can be done. I wish he would have told me this ahead of time. I would have left the 2 bridges in place as I had no sensitivity problems before he did his work. Poor workmanship. I would not recommend them. Cleaning would be about all I would trust them to do. However, I will find another dentist for future cleanings, etc.

thank you for the warning. we go to dentist in leesburg across from new wa wa, does great job and doesn't look for extra things to make money. highly recommend him.lake advanced dentistry

Challenger 06-02-2020 11:26 AM

Quote:

Originally Posted by Carla B (Post 1775455)
My dentist didn't charge a COVID-19 fee when I saw the hygienist recently.

How do you really know ? In the final analysis they will cover all their costs in their "fee"

I would too.

Marathon Man 06-02-2020 11:31 AM

Quote:

Originally Posted by ldovermiller (Post 1775563)
Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.

Wow. Quite an imagination to come up with that one.

Bjeanj 06-02-2020 11:35 AM

The American Dental Association approved this fee, per this article: Dentists extract new fee from patients to keep up with rising COVID-19 costs

A summary of this article:

1) dentists need to space out appointments to keep their waiting rooms uncrowded
2) The association, which sets industry standards, gave dentists the green light to charge the extra infection control fee as long as they disclosed it to patients ahead of each visit, a spokesperson said
3) Dentists said they have little or no leverage to force large insurance companies to raise their reimbursement rates. The American Dental Association asked insurers to take into account the additional COVID-19 costs dentists face, and many insurers responded by agreeing to pay extra fees.
4) example: Swish was paying about $6 for a box of 20 masks. Today, $6 buys a single mask. The dental office has installed sneeze guards, staffers are wearing face shields over their masks, and the offices have added air filtration systems and hired additional sanitation staff members to clean the offices every day.
5) estimates that the offices are working at only half capacity since they reopened in mid-May.

jimjamuser 06-02-2020 01:03 PM

Quote:

Originally Posted by jrdonn (Post 1775422)
I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

Was charged a $ 10 fee for a mask at Rolling Acres Dentistry. I had my own mask, but still got charged. Had to take it off anyway in the chair. Had another problem. Sat in their waiting room the next day for 2 hours before getting in to have fixed a MISTAKE that THEY made. Will put that office in my rearview mirror!

Bjeanj 06-02-2020 01:22 PM

Quote:

Originally Posted by ldovermiller (Post 1775563)
Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.

I notice that you have posted 4 times since you joined TOTV in 2012.

When, exactly, are you planning on finding out exactly who runs what around here? There are classes you can take to find out, if you took the trouble. Otherwise, your comment suggests that you don’t know what you’re talking about.

So, if the Morse family is the landlord, what exactly does that have to do with what a tenant charges for their services?

I suggest you work on educating yourself on a few matters so you don’t embarrass yourself further.

:ohdear::ohdear:

DeafDeaf 06-02-2020 01:28 PM

American Dental Association's Statement?
 
Quoted from ADA:

Last month the American Dental Association, which sets industry standards, gave dentists the green light to charge the extra infection control fee as long as they disclosed it to patients ahead of each visit, a spokesperson said.

So the dentists will say "The infection control fee is helping us mitigate the costs of the extra expenses."

Why don't dentists just raise prices, instead? Dentists said they have little or no leverage to force large insurance companies to raise their reimbursement rates.

However, the American Dental Association asked insurers to take into account the additional COVID-19 costs dentists face, and many insurers responded by agreeing to pay extra fees.

So you tell your dentist to do the same!

jellybean428 06-02-2020 03:18 PM

their greed is unbelievable. hope all their patients rebel against this...change dentists!!

peisermp 06-02-2020 03:26 PM

Quote:

Originally Posted by jrdonn (Post 1775422)
I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

Your dentist is obviously taking care of his bank account instead of his customers. Someone else will be happy to take over. If you don't mind giving me the name of the dentist, I'll be happy to never go to him.

bpascani 06-02-2020 03:45 PM

Thanks for this info. Was shopping around for a new dentist....it WON'T be them!

yankygrl 06-02-2020 03:56 PM

Dr. Heydari across from Colony Plaza, have used him for 8 years, he and his staff are the best.

Carla B 06-02-2020 07:56 PM

Quote:

Originally Posted by Challenger (Post 1775922)
How do you really know ? In the final analysis they will cover all their costs in their "fee"

I would too.

I know because they charged the same fee for cleaning that they charged me the last time I went there, in October, 2019, before COVID-19/. As to covering their costs, I am confident they will do that - they are skilled at raising their fees ever so often.


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