On time appointments?

On time appointments?

Notices

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Reply
 
Thread Tools Display Modes
  #21  
Old 11-15-2018, 09:54 PM
tophcfa tophcfa is offline
Veteran member
 
Join Date: Feb 2015
Location: The Berkshires of Western Massachusetts and the Villages
Posts: 670
Default

I always request either the first appointment of the day or the first after the lunch break but often still have to wait. I understand that doctors have to juggle their schedules for emergencies, but here is what bothers me. If you are 5 minutes late for an appointment and the Doctor is ready to see you, your appointment is cancelled and you get charged anyways. If you are early but the Doctor is not ready, you might have to wait an hour or much longer and then the Doctor will hurry your appointment because they are running behind. Apparently your time and health care is not really what is valued?
Reply With Quote

  #22  
Old 11-16-2018, 07:18 AM
Dr Winston O Boogie jr's Avatar
Dr Winston O Boogie jr Dr Winston O Boogie jr is offline
Sage
 
Join Date: May 2012
Posts: 5,994
Default

Quote:
Originally Posted by retiredguy123 View Post
I have not experienced the problem you describe with any doctors I use. Never had to wait anywhere close to an hour.
I don't know that this problem is unique to The Villages. I experienced up north as well.

I had an orthopedic surgeon that was always an hour behind so when I made my next appointment I asked to be the first one in the morning. When i arrived for that appointment, I was told that he was an hour behind. I asked how that could be and was told that he was tied up. I happened to look over the counter at the appointment book to see that they had booked three patients in every 15 minute slot. I told them to cancel my appointment and that I wouldn't be back. They told me that I would be charged for the appointment as a no show and my insurance wouldn't cover it. I told them that I showed and the doctor didn't and walked out.

I never heard from them or my insurance company.

One of the problems is that many of these practices are not owned by doctors. They are by investors that only care about the bottom line. They force doctors to do things like this.

As you state, it's understandable that they can't run perfectly on time, but to be overbooking like that is inexcusable.

I've been happy with Premier Medical. The waits have been tolerable and I like my doctor there.
__________________
The Beatlemaniacs of The Villages meet every Friday 10:00am at the O'Dell Recreation Center.

"I never considered a difference of opinion in politics, in religion, in philosophy, as cause for withdrawing from a friend." - Thomas Jefferson to William Hamilton, April 22, 1800.
Reply With Quote
Sponsored Links
  #23  
Old 11-16-2018, 08:05 AM
Dan9871 Dan9871 is offline
Veteran member
 
Join Date: Nov 2014
Posts: 564
Default

I think part of the problem is that at least for regular Medicare doc's have to process 4 or 5 patients an hour to keep their shop running and make and cover their own pay. If they scheduled a just single patient in each 15min slot I doubt that in practice they would even come close to that rate.
Reply With Quote
  #24  
Old 11-16-2018, 09:14 PM
Northwoods Northwoods is offline
Senior Member
 
Join Date: Sep 2014
Location: Lake Deaton
Posts: 162
Default

Quote:
Originally Posted by Dan9871 View Post
I think part of the problem is that at least for regular Medicare doc's have to process 4 or 5 patients an hour to keep their shop running and make and cover their own pay. If they scheduled a just single patient in each 15min slot I doubt that in practice they would even come close to that rate.
I have to admit... that's why I like The Villages Health. I've never waited more than 10 minutes for my appointment. I believe my doctor has a 30 min. time slot for me... so I am never rushed. My doctor is exceptional. If I have an issue and need to get in - I see a PA same day. I'm very pleased.
Reply With Quote
  #25  
Old 11-17-2018, 09:14 AM
Carla B Carla B is offline
Platinum member
 
Join Date: Mar 2008
Location: South of 466
Posts: 1,708
Default

We were in TV Health System until we left for Medicare reasons. It was a pleasure going to appointments in an unhurried, on-time and comfortable environment, with two ladies handling check-ins, and another desk taking care of checkouts.

Now the practice we go to runs on time, more or less, but we spend much less time with the physician. What amazes me is that there is only one very busy person at the front doing everything: check-ins, check-outs, scheduling followup lab work and doctor appointments, and even filling out prescriptions in some cases. I hope they pay her well.
Reply With Quote
  #26  
Old 11-17-2018, 10:12 AM
dillywho dillywho is offline
Platinum member
 
Join Date: Sep 2008
Location: Summerhill
Posts: 1,689
Default

Quote:
Originally Posted by Henryk View Post
I become very embarrassed if I’m late for an appointment. If a doctor has an emergency or any other delay, the very LEAST they could do is call me immediately.

This is not an area where I have a lot of patience.
My doctors have always had their staff let us know if there is a delay. The doctor cannot call each patient before rushing off to an emergency.
__________________
Lubbock, TX
Bamberg, Germany
Lawton, OK
Amarillo, TX
The Villages, FL

To quote my dad:
"I never did see a board that didn't have two sides."
Reply With Quote
  #27  
Old 11-17-2018, 10:14 AM
dillywho dillywho is offline
Platinum member
 
Join Date: Sep 2008
Location: Summerhill
Posts: 1,689
Default

Quote:
Originally Posted by Bonnevie View Post
I see Dr. Delbakhsh who has offices in Summerfield and a new one in Wildwood not far from Pinellas Plaza. usually very little if any waiting. 352-435-7321 also very nice doctor and friendly staff. I, too, got frustrated with a previous dr. (the wait was only one thing though) routinely one would wait 45 minutes if one was lucky. while things do come up, it's not like the old days when these doctors made hospital rounds. I understand the occasional situation that may arise, but it's frustrating that if it happens a lot. that being said, if I felt the doctor's expertise was exceptional and worth the wait, I would certainly do it.
My doctors do make hospital rounds.
__________________
Lubbock, TX
Bamberg, Germany
Lawton, OK
Amarillo, TX
The Villages, FL

To quote my dad:
"I never did see a board that didn't have two sides."
Reply With Quote
  #28  
Old 02-09-2019, 09:16 AM
inthemindofanurse inthemindofanurse is offline
Junior Member
 
Join Date: Oct 2015
Posts: 23
Default

Sometimes that 1st appt of the day can really bite you in the a$$. I had to go to Florida Cancer Specialists for 10 weeks and made every appt for 1st thing since I still had to get to work afterwards. They always got me right back, hooked my IV up real quick, and there I would sit until a doctor arrived at the office. They can’t start the drip until a doctor is on site. I would have been better off sleeping in and come in when the doctors are already there. I understand that sometimes the doctor goes to the hospital 1st or gets stuck on the phone with a patient. But I also work in a doctors office and am aware that it can also simply be that - they get there when they get there.
Reply With Quote
Fair? Fair is in the eye of the beholder
  #29  
Old 02-09-2019, 03:01 PM
thetruth thetruth is offline
Senior Member
 
Join Date: Mar 2018
Posts: 293
Default Fair? Fair is in the eye of the beholder

Quote:
Originally Posted by dillywho View Post
To those who complain of having to wait: What will be your reaction if your 'on time' doctor tells you that you will have to come back another time because other patients are waiting and he/she is going to get off schedule if he/she continues with you any longer? What if that doctor has a patient in the hospital and takes extra time? What if you are THAT patient; do you want your doctor to rush off to the office so nobody has to wait? Remember this, too, when your doctor has said you can go home and has to write your discharge orders. If several are going home the same day, it will possibly skew the office schedule.

Everyone wants the best doctors, but don't want to share. The best doctors will always be the busiest and most usually will have the furthest out appointment times and often times longer waits in the office. I am happy to have the best.

I had the misfortune of having a doctor tell me when I told him I had another question, that he didn't have time. The operative word here: HAD (a doctor).
Truth, in my life I've only been late for a doctor's appointment, probably true of any appointment and that was recently in THE VILLAGES. We called the doctor's office and told them the TRUTH that our golf cart was broken down on the road. Only in the villages.

Here most people are on Medicare. What the doctor can charge is controlled by Medicare. Medicare figures 15 minutes to see a patient. You've said hello-you used up half the time the doctor can spend with you.

Far as waiting. I know I've waited over an hour. Take a book with you. For me the simple human act of the doctor saying sorry about keeping you waiting so long but...................
Is a major plus-MUTUAL RESPECT.
Reply With Quote
  #30  
Old 02-09-2019, 04:27 PM
ColdNoMore's Avatar
ColdNoMore ColdNoMore is offline
Sage
 
Join Date: Apr 2016
Location: Between 466 & 466A
Posts: 7,819
Default

Quote:
Originally Posted by thetruth View Post
Truth, in my life I've only been late for a doctor's appointment, probably true of any appointment and that was recently in THE VILLAGES. We called the doctor's office and told them the TRUTH that our golf cart was broken down on the road. Only in the villages.

Here most people are on Medicare. What the doctor can charge is controlled by Medicare. Medicare figures 15 minutes to see a patient. You've said hello-you used up half the time the doctor can spend with you.

Far as waiting. I know I've waited over an hour. Take a book with you. For me the simple human act of the doctor saying sorry about keeping you waiting so long but...................
Is a major plus-MUTUAL RESPECT
.
Gas or electric?
__________________
Standing up for the underdog and against bullies...every chance I get.
Reply With Quote
Reply

Tags
time, waiting, doctor, villages, appointments

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 08:41 PM.