On time appointments?

On time appointments?

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  #21  
Old 11-15-2018, 09:54 PM
tophcfa tophcfa is offline
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I always request either the first appointment of the day or the first after the lunch break but often still have to wait. I understand that doctors have to juggle their schedules for emergencies, but here is what bothers me. If you are 5 minutes late for an appointment and the Doctor is ready to see you, your appointment is cancelled and you get charged anyways. If you are early but the Doctor is not ready, you might have to wait an hour or much longer and then the Doctor will hurry your appointment because they are running behind. Apparently your time and health care is not really what is valued?
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  #22  
Old 11-16-2018, 07:18 AM
Dr Winston O Boogie jr's Avatar
Dr Winston O Boogie jr Dr Winston O Boogie jr is offline
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Quote:
Originally Posted by retiredguy123 View Post
I have not experienced the problem you describe with any doctors I use. Never had to wait anywhere close to an hour.
I don't know that this problem is unique to The Villages. I experienced up north as well.

I had an orthopedic surgeon that was always an hour behind so when I made my next appointment I asked to be the first one in the morning. When i arrived for that appointment, I was told that he was an hour behind. I asked how that could be and was told that he was tied up. I happened to look over the counter at the appointment book to see that they had booked three patients in every 15 minute slot. I told them to cancel my appointment and that I wouldn't be back. They told me that I would be charged for the appointment as a no show and my insurance wouldn't cover it. I told them that I showed and the doctor didn't and walked out.

I never heard from them or my insurance company.

One of the problems is that many of these practices are not owned by doctors. They are by investors that only care about the bottom line. They force doctors to do things like this.

As you state, it's understandable that they can't run perfectly on time, but to be overbooking like that is inexcusable.

I've been happy with Premier Medical. The waits have been tolerable and I like my doctor there.
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  #23  
Old 11-16-2018, 08:05 AM
Dan9871 Dan9871 is offline
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I think part of the problem is that at least for regular Medicare doc's have to process 4 or 5 patients an hour to keep their shop running and make and cover their own pay. If they scheduled a just single patient in each 15min slot I doubt that in practice they would even come close to that rate.
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  #24  
Old 11-16-2018, 09:14 PM
Northwoods Northwoods is offline
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Originally Posted by Dan9871 View Post
I think part of the problem is that at least for regular Medicare doc's have to process 4 or 5 patients an hour to keep their shop running and make and cover their own pay. If they scheduled a just single patient in each 15min slot I doubt that in practice they would even come close to that rate.
I have to admit... that's why I like The Villages Health. I've never waited more than 10 minutes for my appointment. I believe my doctor has a 30 min. time slot for me... so I am never rushed. My doctor is exceptional. If I have an issue and need to get in - I see a PA same day. I'm very pleased.
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  #25  
Old 11-17-2018, 09:14 AM
Carla B Carla B is offline
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We were in TV Health System until we left for Medicare reasons. It was a pleasure going to appointments in an unhurried, on-time and comfortable environment, with two ladies handling check-ins, and another desk taking care of checkouts.

Now the practice we go to runs on time, more or less, but we spend much less time with the physician. What amazes me is that there is only one very busy person at the front doing everything: check-ins, check-outs, scheduling followup lab work and doctor appointments, and even filling out prescriptions in some cases. I hope they pay her well.
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  #26  
Old 11-17-2018, 10:12 AM
dillywho dillywho is offline
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Originally Posted by Henryk View Post
I become very embarrassed if I’m late for an appointment. If a doctor has an emergency or any other delay, the very LEAST they could do is call me immediately.

This is not an area where I have a lot of patience.
My doctors have always had their staff let us know if there is a delay. The doctor cannot call each patient before rushing off to an emergency.
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  #27  
Old 11-17-2018, 10:14 AM
dillywho dillywho is offline
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Originally Posted by Bonnevie View Post
I see Dr. Delbakhsh who has offices in Summerfield and a new one in Wildwood not far from Pinellas Plaza. usually very little if any waiting. 352-435-7321 also very nice doctor and friendly staff. I, too, got frustrated with a previous dr. (the wait was only one thing though) routinely one would wait 45 minutes if one was lucky. while things do come up, it's not like the old days when these doctors made hospital rounds. I understand the occasional situation that may arise, but it's frustrating that if it happens a lot. that being said, if I felt the doctor's expertise was exceptional and worth the wait, I would certainly do it.
My doctors do make hospital rounds.
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