On time appointments?

On time appointments?


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Old 02-11-2019, 01:11 PM
tmbromley tmbromley is offline
Junior Member
Join Date: Dec 2014
Posts: 26

I’m sorry you can’t use the Viiages Health Care because of your insurance because that’s what I have and I never wait more than about 5 minutes. If you can change your insurance that’s what I’d recommend. Otherwise other advice you’ve gotten about leaving is pretty good. There are no easy answers to your dilemma.
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Old 02-11-2019, 02:26 PM
Caroles Home Caroles Home is offline
Junior Member
Join Date: Dec 2018
Posts: 1

Don't see any answers--are they any?
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Old 02-11-2019, 03:26 PM
queasy27 queasy27 is offline
Senior Member
Join Date: Mar 2011
Posts: 472

Originally Posted by crmain41 View Post
I would think that a good office manager would say something to those waiting to explain the delay...
Part of the problem here is finding and retaining good front office and nursing staff. I recently left a long term doctor I liked because of overbooking, long wait times. and errors with billing, scheduling, prescriptions, etc. The office had only recently digitized their records and added an online patient portal but none of the staff knew how to use it. There was a lot of turnover. The phones rang busy or went to voice mail. It just became too much of a chore.

On the other hand, my dentist has really helpful, pleasant and efficient staff and assistants. Maybe she pays better, who knows
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Old 02-11-2019, 03:32 PM
golf2140 golf2140 is offline
Platinum member
Join Date: May 2009
Location: Bonita
Posts: 1,801

I have two doctors with Florida Heart and Vascular, plus have my blood work done there and never wait more than 5 minutes.
Villager from 2000 until they take me out in a small box!!!
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time, waiting, doctor, villages, appointments

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