Talk of The Villages Florida - Unfortunately the villages hospital

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- - Unfortunately the villages hospital (https://www.talkofthevillages.com/forums/medical-health-discussion-94/unfortunately-villages-hospital-344970/)

Quote:

Originally Posted by JerryLBell (Post 2269268)

I seem to be an exception to a lot of rules that people state on this forum and in The Villages.

I regularly eat at restaurants in The Villages that get poor reviews for service, price and food quality. I always seem to get great service, very decent prices and quite tasty food. I wonder why that is. I'm friendly with the staff and management in my interactions and they are at least as friendly back. I don't find the prices as ridiculous as I have found in other places I've eaten out in(some smaller towns and some larger cities plus travel all over the country and to multiple other countries). I am not a gourmet but I am pretty darned picky about the foods that I do like. And I just don't run into the disappointment that others seem to. Is it me? Or what? Or who?

I've also had a number of surgeries here and in other states and have seen medical staff for routine tests and checkups and the like my whole life while living in three different states. That includes here in The Villages. For basic family doctor visits and checkouts, for simple stuff like colonoscopies and kidney stone removal, for minor eye surgery and for more major spinal surgery, I've had them all done in The Villages at The Villages Hospital and related medical centers and offices and by local doctors and staff, most of whom were highly recommended by my family doctor, other medical staff and/or friends and family living in The Villages. I have never been unhappy with the work I've had done. I've run into nothing but caring, talented and helpful staff who treated me proficiently and in a timely fashion. I've recommended all of them to my own friends here.

Maybe I just didn't retire here to start a career in complaining and picking fault, but my experience seems so different than what I read about that it makes me wonder... Do people ONLY write about their experiences here in The Villages when they feel the desire to complain? Does no one seem to know how to compliment when it is due?

Boy, I must be weird. It's the only answer that seems to make sense.

You are not "weird." Nor, are others constant complainers. Your taste in food may be different them some. Me? I find the restaurant food here extremely bland. But, I was raised in a family where spicy was the norm. I have a friend who I would consider a gourmet cook. She can prepare meals 100x better than any restaurant here. She stays home instead of eating out. It is about PERSPECTIVE.

No one is kinder if they see fewer faults than others. It depends on what someone is comparing food, service, or medical care to. Some have experienced much better in other cities.Therefore, the Villages is a disappointment. Some, like you, find everything in the Villages comparable to where you came from and are familiar with. Read posts and use your own judgement. No one is completely right and no one is completely wrong. We all have different experiences. Therefore, our perspectives will vary immensely.

My experience at UF Leesburg was definitely not positive. The explanation is a long, but if important if you experience a life threatening illness. I was admitted from the emergency room with a staph blood infection which was rapidly spreading (already had resulted in pneumonia if both lungs). Over the next two days, I had multiple MRIs. Those studies (as interpreted by the radiologist) indicated that the infection had caused abcesses on my spine and heart valves) and emergency heart and spine surgery was required. Fortunately, as I was to later discover, UF Leesburg does not have a neurosurgeon on staff. I did not want to be transferred to Shands, so my wife, a retired RN, called our retired physician friends in Orlando who recommended a neurosurgeon and Advent Hospital. I was transferred to Advent Rollins (arriving at 10 pm) and placed in Neurosurgery Intensive Care in anticipation of emergency surgery). At 6 am the following morning, Advent had a medical team consisting of a neurosurgeon, multiple infectious disease specialist, cardiologist and invasive cardiologist, who began arriving to examine me. The rest of that day and into the evening involved multiple MRIs and CAT scans. That is when we discovered the issues with UF Leesburg. The Advent MRIs did not support the radiologist report for the MRIs at UF Leesburg. When the Neurologist obtained the MRI from UF, he stated that that the images were so bad that neither he or the Advent Radiologist, could interpret them. If UF Leesburg had had a neurosurgeon I would have undergone unnecessary spinal and heart surgery based upon a MRI that had been improperly interpreted. Instead, the Advent infectious disease team were able to treat me with antibiotics only.

Measures of Central Tendency

Quote:

Originally Posted by bsloan1960 (Post 2268288)

Your experience is an isolated one compared to the large amounts of data that is used to arrive at the 1 star rating. I'm not good with math- but for example- for every person like you who might give them a top rating, there may be 10 who give it a low rating. These 10 low ratings are important in determining what the potential outcome might be for future visitors. Our hospital up North had a terrible reputation in our community- with people saying things like, "I wouldn't bring my dog there". But in the 55 years I and my family used it we had nothing but excellent care- they even saved my life.

1 out of 9, it sounds like you are very fortunate. Healthcare is a major consideration, if not the most important consideration for retirement. IMHO the best advice for anyone relocating here would be to book a primary care doctor appointment ASAP, even before arriving if possible! Appointments are tough to get around here. Planning healthcare is crucial.

Villages Hospital

Quote:

Originally Posted by Snowbirdtobe (Post 2268240)

Unfortunately the villages hospital has returned to one star status in CMS (Medicare).
I was surprised and happy when TVH moved to 2 stars on the medicare.gov website but it fell back to 1 star.
Many people will say yes but TVH has more old people and snowbirds than other places.
To that I say look at other hospitals that have great ratings within 100 miles of TV. There are 5 star hospitals in Daytona Beach, Cocoa Beach, Melbourne and Jacksonville 4 star hospitals in Tampa and Gainesville.
I don’t understand how Medicare rates hospitals but the closest 3 star hospitals are in Ocala and Tavares and I have taken myself and friends that needed care to both of them.

I just had a heart catheterization at the UF Villages hospital. I found the facilities and personnel to be exceptionally good. Many thanks to nurse Jennifer and to Cody and the procedure room staff, including Dr. Marwan Mihyu.

I had a shoulder replaced there in April, they were top notch.

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Originally Posted by midiwiz (Post 2268432)

If UF is involved it pretty much sucks that's the baseline

UF Health Shands Hospital is one of highest rated hospitals in the USA, by most every measure.

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Originally Posted by BrianL99 (Post 2293886)

UF Health Shands Hospital is one of highest rated hospitals in the USA, by most every measure.

The hospitals in Gainesville are excellent, as are most that are in Cities with a major higher education institution such as the University of Florida.

Quote:

Originally Posted by augustnotes (Post 2268459)

First hand experience with the ER, it is not only the long wait and limited communication with the hospital staff you also deal with apathy. When I last went to the ER I decided to give them a chance to see if it really improved like we were told by the insert in the newspaper by the CEO of the hospital. After waiting four hours to get an x-ray and than another hour waiting for results we were told we could go. The staff walk around like zombies not acting if they care about the patient. The man next to me finally said he was leaving and walked out. When the nurse came out I told her that her patient left and her response was "Oh Well". Our nurse forgot to remove my iv from my arm. I got half way home and realized that I had the iv still in my arm. I thought there is no way I am going back to that place. I so much wanted the ER to be improved, one star is being generous, however I will never go to the village hospital again for emergency services. It is a shame since they are at the best location for all of us in the villages. Final thought, they may be under staffed but there is no reason that the two nurses I dealt with made me feel as if they didn't care if I lived or died. There is no need for apathy from the nursing staff.

it's my guess they were overloaded with work & having longer shifts, - that kind of stress can give anyone burnout. i'm not excusing their actions, mererly proving insight as to a reason for it . hope you are doing better now.

I've only been to the ER in the Villages Hospital once, but sat in the waiting area for 7.5 hours before being put into a treatment room where I sat for another half hour before anyone came in to check on me. I have heard that the other parts of the hospital is great, but I never got that far. I know another person that sat for 5.5 hours and finally got up and went to the ER on Rt,.466A where he was treated immediately upon arrival and was then transported to the hospital in Ocala. Guess it is all up to perspective.

Quote:

Originally Posted by Byte1 (Post 2293971)

Or the diagnosis…………

as with all the " i went to this hospital and the results were excellent"

you don't have the background nor knowledge to evaluate the entire hospital with just one event.
that's why CMSS looks at a huge amount of data and audits the hospital results, and pays incentives on increasingly improved results, not star level, but improvement levels of results. The incentives can be in the millions of dollars, and may determine if a hospital has to borrow money to fund operations or not. Way more involved than what you just experienced. You as a patient can really only influence patient satisfaction, and not any internal processes which may be consistently deficient.

NOT IN A FL HOSPITAL -> A friend's (nurse with 20 letters to her tests passed and did regulatory reporting for a hospital) father came home with a catheter left in by mistake, went back to the hospital the next day to see about getting it taken out. The doctor told him to step into the closet and lower his pants, he came in and removed the catheter. Did it this way to avoid reporting a revisit to the hospital to CMS. daughter found out after the fact and was not there.

And as for all events, everything works until it doesn't, and you hope that your doesn't work event doesn't mean something permanent.

just hope your everything works luck doesn't run out.

I thought Rusty Nelson put up an excellent YouTube video this past weekend asking legitimate and constructive questions as to whether things like medical services and hospital beds and other services are keeping up with the population growth of The Villages. It's not a topic often brought up, at least on the YouTube channels, but he asked really good questions like how many hospital beds are there now compared to 10 years ago and what are the plans going forward to keep up with the population growth. I recommend this video to everyone to watch.

Quote:

Originally Posted by Bogie Shooter (Post 2293991)

Or the diagnosis…………

Guess again. Medical care in immediate Villages area is lacking, contract Drs and RNS is not what I’m looking for at this point in my life.

Quote:

Originally Posted by Byte1 (Post 2293971)

Dam, those are good experiences compared to what I went through at that hell hole. Got there around noon and was discharged after midnight without any care except for an IV of fluids, a total misdiagnosis, given a script for drugs I didn’t need, and sent out the door to drive myself home in a golf cart while on my death bed. When I finally managed to get to a real hospital in Gainesville, they took one look at me and immediately put me into critical care and proceeded to save my life. All the incompetent idiots had to do was look at my blood oxygen level and red blood cell count and they would have realized I was basically drowning on land. An average first year resident could have figured that out in minutes, but not anyone at the Villages Hospital in over 12 hours.