[F16 1UB]

I'm at the docs office yesterday and was told I need 3 prescriptions filled and was asked "Do you want me to electronically send them in for you?" I said sure and specified what pharmacy. This was 2 PM. At 5 PM I called the pharmacy & still nothing received from the docs office. Pharmacy said to call back at 8 PM because sometimes at the COB they fax all orders at once. Whatever....8 PM call to pharmacy nuttin.

This morning I called the docs office..... records said I was given prescriptions. BS....The office was informed that NO I'd never received the scrips and they were "supposedly" sent electronically. Docs office apologized and said they made a mistake and would call the pharmacy right away. I said I'd be in to get the scrips from the docs office and deliver them myself. They assured me they'd be called into the pharmacy. I reluctantly said OK. 1 hour later I picked up my scrips from the pharmacy.

A word of advice - Hand carry your scrips to the pharmacy of your choice to ensure they're received. Oh yeah & last May my scrips were sent to the wrong pharmacy. Another reason to hand carry & deliver the scrips yourself especially if the pharmacy is near your home.

Ya can't make this stuff up.

Life is good. Cold but no snow.

[spk7951]

And I might add that if you leave the prescription at the pharmacy to be filled then make sure they do have the medicine to fill the order.

Last week we left a prescription for my wife at the pharmacy in the Publix in Colony around 1pm. They told us it would be ready after 4pm. So about 4:30 I show up only to be told that they do not have the medicine due to a problem with supply from the manufacturer. When I did not get an answer as to why I was not told that at 1pm, I requested the script back and promptly went to Walgreen's who filled the order right away.

[obxgal]

The last time I went to doctor, she told me they no longer give you a perscription. They asked who filled my perscriptions and they faxed it to medco for me.

[njbchbum]

f16 - your post so hit home with me today!

went to the doctor this morning before our saturday departure for the villages....got my scripts in hand to take with me and will send them to the mail order pharmacy myself with my florida addy [after i copy them so that i have a record of what i mail!]. was sooooo afraid that even if i provided a revised mailing address to the doctor's office [who wanted to fax them for me] that my meds would still ship to jersey!

[2BNTV]

I worked in the electronics industry almost all my life.

When computers, fax machines, etc., work, life is a dream come true. Whenthey don't, trying to correct errors can be a nightmare for some people. Especially when providers of a service say they didn't make an error.

Some things I would prefer to remain the "old" way. I rather go the pharmarcy with scripts in my hand but my doctor sends everything electronically. No problems so far except to make sure you ask if you can get a copy of your blood work before he/she hits the "send" button.

spk7951 - Thanks for posting that one sure make sure a pharmarcy has the prescrition needed as this could be very vital for people who really need their medications.

[kb8tpw]

F16 - you are right on target (whoops maybe not a politically correct term this week), as well as some follow on comments. We've been here since May and changed pharmacies 3 times. I've eliminated Publix and Walgreens in Colony and most recently CVS on 441. Going to give Walmart an opportunity to shine. I have decided that they all plan on volume to make their profit and to heck with customer service. Very frustrating. Probably as you, we have Tri-care express mailorder scripts. That didn't work for us either as the doctor's office was not too swift at doing their part and it just became a hassle extraordinaire.

[logdog]

We've used CVS and Walgreens. While they did a good job of filling scripts, they are out for the volume business and therefore a little impersonal. They made no attempt to seek generic equivalents for us.

Last couple of scripts we had filled was at the Medicine Chest in LSL. Much more of a small town pharmacy feel where you can go in back and actually talk to the pharmacist. They also saved us quite a bit by recommending generics. By the way, they take TriCare.

[F16 1UB]

Okay gang the place of origin was where the screw up started. The DOCS office and not the pharmacy. And notice I didn't mention the doc or the pharmacy because if you heed my advice, along with verifying what you need is in stock, there won't be any issues.

BTW Medco is a mail order pharmacy and of course your meds will be faxed by the requesting physicians office. All doctors offices write prescriptions.

[Mudder]

You can talk to pharmaists at CVS to Walgren's. CVS on 441 is very very busy and doesn't seem to have enough people on duty at all times tho. May just give Target a try....oh boy, they probably don't take my insurance ! Any doctor's office will give you a wrtten script if you ask.

[homeball]

My experience dealing with doctors and pharmacies here is that written prescriptions hand delivered to the pharmacy is the best route. The new electronic med system now in place in most docs' offices, etc, still has bugs in it that have to be ironed out. The last time the doc's office electronically sent over a prescription to CVS it never got there and I went and fetched a hard copy to deliver myself. Then a week later, after I already picked up the prescription from CVS, I get a call from CVS to say that my prescription is filled. It turned out that the electronic version had arrived a week later than my hand delivered one and they went ahead and filled both. Go figure.

[Pturner]

My doc in ATL sends scripts electronically too and sometimes he says he sent one and the pharmacy says they didn't get it. Think I'll go back to hand carry too.

[Jane52]

The feds are pushing for more of it. I've met various medical office personnel who have quit or are quitting because of the trainwreck that can happen when changing to all electronic medical records (too much pressure already, trying to keep a practice and employees afloat and solvent). This article explains some of the problems:

http://www.washingtonpost.com/wp-dyn...021501284.html

[The Great Fumar]

I still go to my same old doctor that I've gone to for years......I can't afford not too ...
IF YOU CAN'T AFFORD THE OPERATION , FOR $10.00 HE'LL TOUCH UP YOUR X-RAY'S..............
never felt better ..fumar

[kofficer]

If you are near a super target, at least in Tampa, I get wonderful service from them, unlike Walmart.

[silvertoken]

Originally Posted by F16 1UB

I'm at the docs office yesterday and was told I need 3 prescriptions filled and was asked "Do you want me to electronically send them in for you?" I said sure and specified what pharmacy. This was 2 PM. At 5 PM I called the pharmacy & still nothing received from the docs office. Pharmacy said to call back at 8 PM because sometimes at the COB they fax all orders at once. Whatever....8 PM call to pharmacy nuttin.

This morning I called the docs office..... records said I was given prescriptions. BS....The office was informed that NO I'd never received the scrips and they were "supposedly" sent electronically. Docs office apologized and said they made a mistake and would call the pharmacy right away. I said I'd be in to get the scrips from the docs office and deliver them myself. They assured me they'd be called into the pharmacy. I reluctantly said OK. 1 hour later I picked up my scrips from the pharmacy.

A word of advice - Hand carry your scrips to the pharmacy of your choice to ensure they're received. Oh yeah & last May my scrips were sent to the wrong pharmacy. Another reason to hand carry & deliver the scrips yourself especially if the pharmacy is near your home.

Ya can't make this stuff up.

Life is good. Cold but no snow.

So true.....so common....lot of meatheads out there.....must have the same Doc.