[Tbear]

This continues the thread I started called Villages Hospital ER - Awful which attracted quite a few replies and several thousand views.

I mentioned in my original post that I walked out of the Villages ER after 2 hours passed with no one as much as taking my wife's temperature. She was treated immediately at Leesburg.

I happened to be reviewing online what Leesburg submitted for insurance reimbursement when I noticed a claim submitted by none other than The Villages Hospital.

It turns out that The Villages Hospital submitted a claim for almost $3000!! For what? I notified my insurance company who contacted the hospital who said it was for Triaging my wife and associated paperwork - which they never did!

I again notified my insurance company that the hospital did absolutely nothing and they will again pursue it.

Even though this doesn't come out of my pocket, it irks me no end that The Villages Hospital ER is attempting to collect money for doing absolutely nothing.

To be continued....

Tbear

[NYGUY]

That is just one of the many ways medical providers make money.

This is fraud. In Florida, report it to the following:

Daniel S. Anderson
Director
Florida Department of Financial Services -
Fraud Division
200 E. Gaines Street, Larson Bldg.
Tallahassee, FL 32399-0324
To report fraud: 1-800-378-0445

[Miles42]

The Villages Hospital ER has to be the worst one in The state. Sent My wife home in Early October saying nothing was wrong and being sarcastic about it. Less that thirty six hours later in Leesburg Hospital for 16 Days. & of those in ICU.

[HoosierPa]

Have never read much good about TV Hospital. We are new here and this is invaluable info to know when the need arises. My concern is that I understand the next nearest hospital being Leesburg, is part of the same Company. ?

[justjim]

Originally Posted by HoosierPa

Have never read much good about TV Hospital. We are new here and this is invaluable info to know when the need arises. My concern is that I understand the next nearest hospital being Leesburg, is part of the same Company. ?

Leesburg and TVRH are under the same umbrella. You will find several Threads on the Village Hospital and most of the unfavorable comments are about the ER.

[collie1228]

Two years ago I injured two fingers and went to TV Hospital ER. They saw me pretty quickly (I was bleeding on the waiting room floor), and gave me three stitches (by a PA) on one finger and I told them not to stitch the other finger, as it didn't look that bad to me, and the pain killer shot in a fingertip is painful in the extreme. They xrayed the fingers, told me there were tiny fractures in both, but there was no treatment required. The bill was over $4,000, which was all out of pocket since I had a high deductible insurance policy at the time. They charged me over $800 for the "fractured" fingertips, over and above the cost of the xray. I paid the bill, but wrote a letter to the hospital complaining about it. I got no satisfaction. But I'll never go back.

[rivaridger1]

Went to the The Villages Hospital ER recently in the pre-dawn AM with an infected hand. I was the only person in the waiting room and sat for two hours. The entertainment was watching a gentleman sneak in when the security was not present, to use the men's room. He stared at me cautiously
for about five minutes before he entered and was in there for an hour before leaving through the ER entrance. I have no idea what he was doing, but my imagination does. Finally, after two hours I was escorted back to a room. After another hour and a half was not seen by either a nurse or doctor so I got up and left. They billed Medicare for the visit. When I called to protest they said I was " Triaged " ( blood pressure and temperature taken which took a minute or two ) and thus they were entitled to bill.

[rjm1cc]

You might want to look towards Ocala which has 3 hospitals. These might work for some emergencies.

[Loudoll]

2 of my friends died there.

[John_W]

Two years ago one of my neighbors decided to take a motorcycle ride at 3am in the morning. Somewhere along CR462 just before US 301 he was knocked off his bike by a passing car. All he remembers is waking up in the hospital. Apparently he was found by the police about 6am on the side of the road. Even though he was in Wildwood, the ambulance company didn't take him to TV Hospital, but instead to Ocala Regional Medical Center.

There are two hospitals side-by-side to the east side of US 301 as you approach Ocala downtown. If your northbound on 301, Munroe Regional is on the left and Ocala Regional is on the right. Both buildings are highrise and you can see them from 301, if you turn at the blue hospital sign you can go to either one. My friend was there for a couple of weeks and said the care and service was great. I was surprised when I traveled to visit, taking 301 from the south end of TV it didn't take more than 30 minutes to get to the hospital.

[pspano]

Unfortunately I have had at least 4 visits to TVRH ER and 2 admissions in the recent past supporting an elderly parent. I have to agree that the wait time, attitude, and responsiveness of the hospital staff (not all but most) leaves a lot to be desired. Patient attentiveness isn't all that great either. Had my sister and I not been with our parent every single day I am sure the myriad of services that the patients require would not have been fulfilled. I know this because for the most part we performed most of them. Staff (again some but not all) tend to disappear when they know that family is sitting bedside to keep their loved one company. I am concerned that the health care of this country will continue to decline and we will all be in a world of trouble sooner rather than later. To say that the experiences were unpleasant are an understatement. I feel for those that have to use this facility and don't have anyone to be their watchful eye or spokesperson. The arrogance of the ER Administrator telling my sister and I of all the great improvements that he has made and how TVRH has the best wait time ratings was like a smack in the face. I have had enough conversations with others waiting in the ER to know that the majority of the residents/visitors feel exactly the same way. As the population in The Villages and surrounding area continues to grow so will the problems with the medical facilities. The upside (if there is any) is that I have certainly learned a lot about patient care, use of medical terminology, questions to ask, signs to watch out for and to be thankful for the good DR's, RN's, CNA's, nutritionists etc when they do come along.

[villager]

Recently, our doctor wanted me to take my dad to the ER for a blood transfusion. He said "go now!" and gave me a STAT order to give to the ER. While being triaged, the nurses said they had people that had been waiting 6 ½ hours and still hadn't been brought back to see a doctor. I asked if a STAT order made a difference - nope. When I mentioned the Villages' app showed a wait time of 0 minutes (and showed them the screen on my phone), they said those apps always lie. They said the time shown is usually until someone is triaged, not seen by a doctor. 4 ½ hours later, we were finally called back to a room. I guess we should consider ourselves luck we didn't have to wait 6 ½ hours! I just don't understand why the ER has to be this way.

[rivaridger1]

This theme is constant and keeps getting worse. Management is uncaring and arrogant. It is time to start writing letters to the members of the Board of Directors.

[marianne237]

Will writing letter to anyone really help? These tales re: TVRH are repeated and repeated and repeated. I know folks have written to management and there is no response. What do we have to do? Dr. Welby where are you?

[skip0358]

Having been involved with EMS before moving to Florida I can tell you the ERs in General are HORRIBLE. Wait time is crazy and people wasting emergency ambulances because they think they get in quicker. We had a 7-11 next to the Hospital by us on Long Island and you'd see people in Hospital Gowns with IV poles walking in the door of the 7-11 because they needed food they'd been waiting so long. It's only gotten worse and will continue. ERs can't & won't refuse to see you or treat you. Our insurance & medical in the good ole USA is a disgrace. I really don't know how the Doctors & Nurses can work in an ER. You see all the walking wounded, the cold & tired and sometimes the most filthy disgusting people you could imagine come to the ER. The Hospitals in General are swamped with patients and it's only going to get worse.
As for TVRH I've had 4 procedures done in the Hospital and was treated fine. This last one I had to wait 2 months after my procedure to get into my rehab class they're so backed up.
I truly believe they're doing the best they can. If you don't like them don't go but remember this IF you call an Ambulance unless it's a trauma guess where your going. Be patient.