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Question, was the survey ONLY for current members of VHS? The reason I ask was we both got letters (former members of VHS), but neither of us got the e-mailed link for the survey. Further, I called about this, and followed up with an email, with no results. So I am wondering if this was 'members only' survey, if anyone knows??
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For what it's worth, we never got the letters, but I got the survey link. My husband didn't. Doesn't sound like they really have their act together. The survey was a joke (IMO). I went through it, but didn't bother to send it. Unless and until they invite me back with the insurance coverage I have chosen, then why bother responding to a self-serving survey.
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From what I read above, there is no definitive pattern. In our case, we both are FORMER members of TVH and both got a letter. Only I received an email with a link to the survey.
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I'm sure you already did this but did you check the spam folder in your email client? Legitimate surveys sometimes end up marked as spam... |
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I got the letter and and the email survey link, to which I responded. My impression of the survey was that they were only trying (1) to figure out WHY they hadn't convinced those who left that UHC Advantage was superior to Original Medicare +, and (2) how to better market the Advantage plan. Nothing at all to do with reinstating Original Medicare.
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