Talk of The Villages Florida

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-   -   Villages Healthcare System (https://www.talkofthevillages.com/forums/medical-health-discussion-94/villages-healthcare-system-134089/)

Bonny 12-02-2014 03:21 PM

Quote:

Originally Posted by jlongman (Post 975381)
Not impressed so far. We had an incident over the weekend with a rather serious fall in which my wife injured her eye. We were out of town. The emergency room told her to see an ophthalmologist as soon as we got back home. I called 1st thing in the morning (8am) and Dr Perez is totally booked. After I complained long and loud they gave us a 5pm appointment with a physicians assistant. I don't want a PA this is my wife and this is her vision we're talking about here. Finally they told me to call back tomorrow at 7:30 and they would see if they could get her in till see 'a doctor'. What happened to the same day appointment they are so proud of? So far I am not seeing a whole lot of that ' we care' I was told to expect. Just the same old medical bureaucracy . Not a great way to begin a relationship.

I would have taken her to an eye Dr. Not my PCP

dbussone 12-02-2014 04:18 PM

Quote:

Originally Posted by gerryann (Post 975464)
Yes you do. It is an HMO. You have to have a primary Dr. and everything must be approved through him/her. If you want to go to any specialist, you must have a PPO to avoid needing referrals. You don't even need a PCP if you don't want one.


Gerryann- are you certain about this? My understanding is that for a true emergency you do not need a referral. Go to the ER and notify your plan/PCP as soon as possible after treatment. I would conclude the eye injury was an emergency and qualifies for the exclusion.

champion6 12-02-2014 04:46 PM

Quote:

Originally Posted by salferg (Post 975406)
Do you need a referral to see a specialist?

Quote:

Originally Posted by gerryann (Post 975464)
Yes you do. It is an HMO. You have to have a primary Dr. and everything must be approved through him/her. If you want to go to any specialist, you must have a PPO to avoid needing referrals. You don't even need a PCP if you don't want one.

WAIT! The correct answer is, "It depends on terms of YOUR medical insurance."

The Villages Health System is not an HMO. It is a business that offers the services of health care providers.

An HMO is an organization that provides managed care for health insurance, self-funded health care benefit plans and individuals, and acts as a liaison with health care providers on a prepaid basis.

Gerryann, an HMO may require a referral from a PCP to see a specialist. If you have insurance from an HMO, you are in that boat.

Other insurance companies do not make that requirement. Medicare is a prime example. Also, if you have insurance from a PPO, you probably can see a specialist without a referral.

dbussone 12-02-2014 04:59 PM

Quote:

Originally Posted by champion6 (Post 975510)
WAIT! The correct answer is, "It depends on terms of YOUR medical insurance."

The Villages Health System is not an HMO. It is a business that offers the services of health care providers.

An HMO is an organization that provides managed care for health insurance, self-funded health care benefit plans and individuals, and acts as a liaison with health care providers on a prepaid basis.

Gerryann, an HMO may require a referral from a PCP to see a specialist. If you have insurance from an HMO, you are in that boat.

Other insurance companies do not make that requirement. Medicare is a prime example. Also, if you have insurance from a PPO, you probably can see a specialist without a referral.

Correct - except in any case involving a true emergency. Then it is Katy bar the door. You never need a referral in the case of an emergency - HMO, PPO, etc. - just go to the emergency Room. Most likely they will have a specialist of the type you need on call.

jojo 12-02-2014 06:40 PM

I've been happy with the Villages Health system at Colony. When I was unable to get a same day appointment with the doctor I saw the PA and liked the way she communicated and have confidence with her. A strength of the system is the medical records technology. I got lab reports by email today. You can also email a request for a prescription renewal. I am concerned about a recent editorial in which the Villages Health spokesperson indicated that Medicare Advantage patients have same day appointments. We are changing to a supplement plan next year (which of course is more expensive) and I don't want to be a second class citizen.

jlongman 12-02-2014 07:15 PM

To be clear, we went to ER they treated her and told us to Follow up with opthamologist a and primary. We have done so on our own. Just commenting that villages health care is not quite the Marcus Welby they led us to believe .

gerryann 12-02-2014 08:01 PM

Quote:

Originally Posted by dbussone (Post 975501)
Gerryann- are you certain about this? My understanding is that for a true emergency you do not need a referral. Go to the ER and notify your plan/PCP as soon as possible after treatment. I would conclude the eye injury was an emergency and qualifies for the exclusion.

Of course in an emergency you always go to an emergency room or urgent care regardless of what insurance you have. I would never imply that you wouldn't.

gerryann 12-02-2014 08:07 PM

Quote:

Originally Posted by champion6 (Post 975510)
WAIT! The correct answer is, "It depends on terms of YOUR medical insurance."

The Villages Health System is not an HMO. It is a business that offers the services of health care providers.

An HMO is an organization that provides managed care for health insurance, self-funded health care benefit plans and individuals, and acts as a liaison with health care providers on a prepaid basis.

Gerryann, an HMO may require a referral from a PCP to see a specialist. If you have insurance from an HMO, you are in that boat.

Other insurance companies do not make that requirement. Medicare is a prime example. Also, if you have insurance from a PPO, you probably can see a specialist without a referral.

I believe that's the villages health care is still defined as an HMO. They are just paid differently than your usual HMO. They are salaried.

NYGUY 12-02-2014 10:43 PM

Quote:

Originally Posted by gerryann (Post 975592)
I believe that's the villages health care is still defined as an HMO. They are just paid differently than your usual HMO. They are salaried.

The Villages Health is an organization of medical providers (i.e. doctors, nurses etc). It is not an HMO, which is a type of insurance sold by an "insurance company". What you may be confused by is a United Healthcare Medicare Advantage HMO which is called something like 'The Villages Medicare Advantage HMO by United Healthcare'. The Villages Health accepts and promotes this plan. However The Villages Health also accepts other United Healthcare Medicare advantage plans such as "PPO's"

gerryann 12-02-2014 11:21 PM

Quote:

Originally Posted by NYGUY (Post 975642)
The Villages Health is an organization of medical providers (i.e. doctors, nurses etc). It is not an HMO, which is a type of insurance sold by an "insurance company". What you may be confused by is a United Healthcare Medicare Advantage HMO which is called something like 'The Villages Medicare Advantage HMO by United Healthcare'. The Villages Health accepts and promotes this plan. However The Villages Health also accepts other United Healthcare Medicare advantage plans such as "PPO's"

Ok, now I understand. However, you still have to use their Drs, correct? ......and can you go out of network if you want?

shcisamax 12-03-2014 12:48 AM

More concerning is neither Shands nor Moffitt are in network.

rockyisle 12-03-2014 06:50 AM

We have been with them before the beginning through
Family doctors of Bellview. We are at Santa Barbara and love their staff. We've been through emergencies without issue. I looked at the program offered by TV and quickly discarded their plan. No one ever gets something for zero premiums. Read the fine print. I was also less than impressed by their sales person at Brownwood. I felt he simply wanted to close the sale, not offer what I needed. If you travel or summer in you home state you may be without coverage. We head back to NH for a few months each summer. Only 3 counties have coverage. But if I had not asked, he would never have told me. Also check out the day rate for hospitals. There is a 5 day copay per incident not per year.
I chose UH plan F as my supplement. It's readily accepted at VHS as was my NH state pension health plan. You don't have to be part of the VHS plan to receive services.
Buyer beware. Nothing in life is free!

gerryann 12-03-2014 12:05 PM

Quote:

Originally Posted by shcisamax (Post 975673)
More concerning is neither Shands nor Moffitt are in network.

Exactly. My concern is belonging to any plan that designates who you MUST see. The only way folks that are "so happy" with the villages plan or any "free" plan for that matter will be when they have a devistating illness and they are not allowed to see Drs that might help.

dbussone 12-03-2014 01:32 PM

Quote:

Originally Posted by gerryann (Post 975657)
Ok, now I understand. However, you still have to use their Drs, correct? ......and can you go out of network if you want?

No matter what plan you have, for some cost, you can always go out of network. It might cost you a 20% out of network fee (typical PPO plan), or you might have to pay 100% out of your pocket (some HMOs). For a true emergency there will typically be some moderation of your potential out of pocket expense.

NYGUY 12-03-2014 10:36 PM

Quote:

Originally Posted by gerryann (Post 975657)
Ok, now I understand. However, you still have to use their Drs, correct? ......and can you go out of network if you want?

If you have the HMO you would see your network doctor who could give a referral for a network specialist. If you have a PPO, in most cases you can pick your own network specialist without a referral. In either case, you can go out of network at an additional cost.


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