Villages Hospital ER Experience - awful
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Villages Hospital
  #11  
Old 01-02-2017, 03:01 PM
Inexes@aol.com Inexes@aol.com is offline
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Default Villages Hospital

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Originally Posted by Tbear View Post
My wife became quite ill yesterday vomiting multiple times, 103.3 fever, loss of mental capacity - very scary and had to take her to the ER because everything was closed after 8 pm.

By the time I got here there she could barely sit up and was pretty foggy. I signed her in at the ER desk and was told to sit down in the waiting area. An hour later - still sitting there with my wife barely able to stay awake.

Went to the desk and was told to go see the triage nurse. Triage nurse said that she was next to be evaluated to see when she could be schedulef to be seen by the medical staff. Fifteen minutes went by - still nothing.

I understand that an ER operates on a highest need basis etc., etc. but my wife was obviously in need of immediate attention.

I walked out and drove her to Leesburg Hospital - walked in and they took one look at her and she was being treat literally in minutes. I can't speak highly enough about the Leesburg staff.

Due to privacy, suffice to say that my wife is doing much better thanks to the great care in the ER at Leesburg.

I will never, ever, step foot in the Villages Hospital again.

Beware - it's just a short drive to Leesburg if you ever have a medical emergency - I strongly recommend avoiding the Villages ER.
I know this has been said many times before..... if you are experiencing an emergency, or needing immediate attention..... call 911....... care starts immediately when the paramedics arrive and is continued during transport. You are taken directly into the ER..... not the waiting room.... you are triaged there. And yes, at TVRH you may still have a wait, but you are safer there than sitting in the waiting room. And certainly safer than getting back in a car and heading for Leesburg or Ocala..... If this was a CVA (stroke), care would have been initiated in the ambulance. This could have been a fatal trip to Leesburg. There are so many variables. It is just always safer to call 911. Especially this time of year.... when all local hospitals may be on divert....

  #12  
Old 01-02-2017, 04:38 PM
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Sable99 Sable99 is offline
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It's a holiday because New Years was on Sunday! Most doctor's offices are closed. I've been waiting here in the ER in Michigan with my 92 year old mother for hours! They've checked on her, took a chest X-ray but we are still waiting to get out of the waiting room!
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  #13  
Old 01-02-2017, 10:47 PM
NotGolfer NotGolfer is offline
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Quote:
Originally Posted by Inexes@aol.com View Post
I know this has been said many times before..... if you are experiencing an emergency, or needing immediate attention..... call 911....... care starts immediately when the paramedics arrive and is continued during transport. You are taken directly into the ER..... not the waiting room.... you are triaged there. And yes, at TVRH you may still have a wait, but you are safer there than sitting in the waiting room. And certainly safer than getting back in a car and heading for Leesburg or Ocala..... If this was a CVA (stroke), care would have been initiated in the ambulance. This could have been a fatal trip to Leesburg. There are so many variables. It is just always safer to call 911. Especially this time of year.... when all local hospitals may be on divert....
I agree! Last Spring I was having issues so went to see my primary. I was checked from stem to stern there without finding anything wrong but was told "IF" this happens again...call 911. It did happen again and that's what we did. Did I wait in the ER...yes but they kept checking on me and when it was available, the next test was done. The ER along with their X-ray, lab etc serves the hospital as well as the patients that come in. Triage is what they do. IF I'd have been having a stroke, heart attack was bleeding profusely I venture to say I'd have been put at the head of the line in triage. IF there are issues you feel need to be addressed then by all means contact the hospital administrator. They can't "fix" something unless they know about it.
  #14  
Old 01-03-2017, 09:47 AM
rivaridger1 rivaridger1 is offline
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All should experience the Villages Hospital ER " ONCE " not that I wish you or your loved ones ill. You can be the only person in the waiting area and no interest will be indicated that you even exist for hour after hour. Have had the occasion to be in six or seven ERs in my lifetime, as a patient or accompanying a patient, and this truly must be what third world medicine is all about. Contact the hospital administrator ? Ha, this has been going on for years and if the hospital administration claims not to be aware of all the complaints the word [B]" disingenuous " [B] needs a new definition.
  #15  
Old 01-03-2017, 11:12 PM
Tbear Tbear is offline
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Originally Posted by Bonny View Post
If she was next, she may have been taken in before the time it took you to go to Leesburg. Glad everything worked out.
You are right - perhaps she could have been next but then again after another 15 minutes of nothing happening I had to make the call to either stay or go. Will never know how long I would have waited. What I didn't mention in my original post is that after I approached the Triage nurse and returned, people voluntarily came up to me telling me they had been there for hours upon hours waiting for treatment. Now I can't say the seriousness of their issues - could have been a mosquito bite for all I know - but after listening to several of them I decided to leave. Although this sounds unimaginable, one lady came up to me and said she had been there since 1 pm in the afternoon and it was now 9 pm. Have know idea what her medical need was but hearing that was the very last straw for me... Thanks to all those that read and responded...

Tbear
  #16  
Old 01-06-2017, 10:04 AM
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If I ever need to take the ambulance ride, I would INSIST to be taken to Leesburg.
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  #17  
Old 01-06-2017, 10:12 AM
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Quote:
Originally Posted by BobnBev;13***07
If I ever need to take the ambulance ride, I would INSIST to be taken to Leesburg.
I actually would go to the Villages. I have been there 7 or 8 times and have never had a problem.
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  #18  
Old 01-06-2017, 10:51 AM
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Madelaine Amee Madelaine Amee is offline
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Quote:
Originally Posted by Bonny;13***15
I actually would go to the Villages. I have been there 7 or 8 times and have never had a problem.
Us too. Both emergency (via ambulance) and two major surgeries. No complaints from this household.
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  #19  
Old 01-06-2017, 11:13 AM
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graciegirl graciegirl is online now
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Quote:
Originally Posted by Bonny View Post
If she was next, she may have been taken in before the time it took you to go to Leesburg. Glad everything worked out.


She felt very sick, but in Triage, the people who are in most extreme condition are taken in order. There may have been a heart attack victim or a person unable to breathe or a bleeding patient taken before her.


Chapter 1. Introduction to the Emergency Severity Index: A Research-Based Triage Tool | Agency for Healthcare Research & Quality

I am glad she is o.k.
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  #20  
Old 01-06-2017, 01:12 PM
NotGolfer NotGolfer is offline
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In our over 7 yrs. of living here, folks will give their opinions re: care at TVRH. IF you've been dissatisfied...call the administrator. IF they are having 'issues' and enough folks call---maybe that will bring change. I do know if you're in distress you want to be treated asap. We never know what's going on behind the scenes. My spouse and I BOTH have had experiences with TVRH and the ER and all those time I can't say enough about the great care we received. Did we wait...yes! My spouse had the experience at Leesburg Hospital ER (taken by ambulance) and he too waited there. We're a growing community and these facilities also treat those who aren't "village people". In our previous community up north I would say similar things happen there---some folks are unhappy and some are satisfied. It's all a part of perception with the experience IMHO.
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