FLOORMASTERS - BEWARE contracted 9/23/21 & 1ST day of install 10/4/21. Told tile people are employees. Not true, Fred gave me business card, Luna Construction. 1 & only worker spoke no English communicated app on my phone. Worker ask for a bucket, needed water. Bucket filled with thin set. Trash on job removed 2x's after complaining. Told Fred Thurs short of tile. Said can't ask for more must run out, did on Monday. Fred & saleman Louis 3-7 days to get supply in, job on hold 5 days. Told job would be 3 days turned into 13. Fred said, empty all rooms they be done. "What was I to do, stay in hotel", removed carpet laid tile in BR. Tiles edging chips on them. Mr Morsick, owner complaints fell on death ear. Said things Fred said aren't true & admitted that Fred is subcontractor. Bob ?ed why I didn't contact Louis. Why would I contact a salesman when I'm told Fred is supervisor. I did call, the phone just ring, or I would talk to Louis, & he would talk to Fred. Completed after 13 days.

Nova Filtration: JUST A HEADS UP that they are having their employees look at your expansion tank as a courteous, telling people their expansion tanks are bad, recommending the client call a handyman for which they give a business card for. All this without proper inspection of the expansion tank. Be aware, touching the tank is not a proper way of testing it for damage. I spoke with Brad who said they have found a lot that needed replaced. I told him I tested mine and that touching the tank (as his employee did) is not the proper way of testing it. If I had not known what to do I would have had to pay for a service call and maybe for parts that was not needed. Don't get me wrong, Nova is a great system. I wanted to give people a heads up on what I feel is not a smart idea for them to be doing, especially to a senior citizen who is not educated on expansion tanks.