Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   UPS Can't Find Us! (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/ups-cant-find-us-337788/)

djlnc 12-29-2022 09:33 PM

UPS Can't Find Us!
 
New construction in Richmond - We had a UPS shipment out for delivery today and tracking showed it was to an invalid address. Called UPS to verify that the delivery address was correct and they are supposed to contact me tomorrow. I Googled our address and much to my surprise, Google doesn't seem to know about it either. Will run over to UPS and Fedex in Leesburg tomorrow to see if I can make them aware of our existence. Strange.

villagetinker 12-29-2022 10:02 PM

It takes a while for the mapping systems to catch up with the building in the Villages. While you are at UPS and Fedex you might introduce them to the FREE Villages app, that seems to have the most up to date info. We had a similar situation several years ago when the USPS added 32163, it took months before this started to show up in all off the databases, until these were updates we had to use a Wildwood zip code!!

Michael 61 12-29-2022 10:15 PM

I am having issues with some deliveries from vendors, who say that they can’t locate me in Richmond - have had to drive nearby and meet them in a parking lot, and then escort them to my home. Other vendors have found me OK, I guess it depends on what they use to locate an address.

djlnc 12-29-2022 10:24 PM

Quote:

Originally Posted by villagetinker (Post 2171174)
It takes a while for the mapping systems to catch up with the building in the Villages. While you are at UPS and Fedex you might introduce them to the FREE Villages app, that seems to have the most up to date info. We had a similar situation several years ago when the USPS added 32163, it took months before this started to show up in all off the databases, until these were updates we had to use a Wildwood zip code!!

I know it takes a while for things to propagate, but I thought it would be faster than this!
Good idea about The Villages application. I'll do that.

Babubhat 12-30-2022 06:16 AM

If xfinity locator can find a house the day it’s sold Ups should. They need to do better.

Altavia 12-30-2022 07:30 AM

How do we add a new residential address to google maps?
- Google Maps Community

djlnc 12-30-2022 08:14 AM

Quote:

Originally Posted by Michael 61 (Post 2171177)
I am having issues with some deliveries from vendors, who say that they can’t locate me in Richmond - have had to drive nearby and meet them in a parking lot, and then escort them to my home. Other vendors have found me OK, I guess it depends on what they use to locate an address.

I put some directions out on Youtube. If you Google "Powhite Place The Villages", or "Powhite Place 32163" you'll find it. If you want to give me your street name I'll do the same for you.

JGibson 12-30-2022 08:44 AM

Choose to leave packages at Leesburg depot to pick up yourself until it gets resolved or at some local UPS and FedEx access points.

ThirdOfFive 12-30-2022 09:24 AM

Quote:

Originally Posted by villagetinker (Post 2171174)
It takes a while for the mapping systems to catch up with the building in the Villages. While you are at UPS and Fedex you might introduce them to the FREE Villages app, that seems to have the most up to date info. We had a similar situation several years ago when the USPS added 32163, it took months before this started to show up in all off the databases, until these were updates we had to use a Wildwood zip code!!

True.

Same for GPS. I update our Garmin every 60 days or so and it still can't find places or routes us over roads that no longer exist. Things change fast around here.

Garywt 12-30-2022 12:19 PM

Quote:

Originally Posted by Babubhat (Post 2171201)
If xfinity locator can find a house the day it’s sold Ups should. They need to do better.

Xfinity has the maps from laying out their lines. UPS used gps and that takes months or longer to populate.

Nucky 12-30-2022 01:34 PM

Waze works for many addresses down yonder. Can't believe it but the Villages GPS works also.

Byte1 12-30-2022 03:07 PM

Speaking of UPS finding your home, I had a few orders for Christmas, and one didn't make it here. The UPS delivery guy was running around on a four wheeler and trailer, making U turns in the street and one of my packages landed in the street in another village, almost a mile away. He gave me two packages and told me that he had another one but it must be on the truck. Said he would be back. He never found it and I did not tell him. Another villager found the box and called me and I picked it up. He said another box to someone else landed in the street a block away. I still haven't heard from UPS and they are probably still scratching their heads.

drcdwaggoner 12-31-2022 06:25 AM

Quote:

Originally Posted by djlnc (Post 2171172)
New construction in Richmond - We had a UPS shipment out for delivery today and tracking showed it was to an invalid address. Called UPS to verify that the delivery address was correct and they are supposed to contact me tomorrow. I Googled our address and much to my surprise, Google doesn't seem to know about it either. Will run over to UPS and Fedex in Leesburg tomorrow to see if I can make them aware of our existence. Strange.

I have had the same problem. I had to call Amazon, as difficult as it is to reach a real person, and explain to them about new house popping up here. I told them that Google Maps won’t find us but the WAZE App and The Villages App will. It seems to be better but I’ll find out today if Wayfair finds me!

Nana2Teddy 12-31-2022 07:56 AM

Same here in the new areas of DeLuna. We’re instructing delivery drivers (for furniture, etc) when they call to use WAZE app, which mostly works. Amazon is still delivering to wrong houses on occasion though, and some of those houses are vacant, so the packages aren’t found.

We set up a 3-month mailbox account at SafeShip in Magnolia Plaza last month while still in a rental, but decided to start taking our chances with delivery here at our new home and so far we’ve had good luck.

CosmicTrucker 12-31-2022 08:08 AM

What Three Words App
 
what3words /// The simplest way to talk about location

I know none of the shipping options use this "yet", but it's catching on quickly.

What Three Words will show your EXACT location down to a three square foot area.


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