No parcel lockers available, so USPS won’t deliver packages?
 

We live in Duval and twice in the past 6 months the post office could not deliver a package to my local mail station because the parcel lockers were all full.

They want me to pick it up at the Lady Lake post office :22yikes: They will only retry delivery once then if I don’t pick it up within 14 days, they will send it back.

Does this happen at other stations, or do I have a lazy postal team? I’ve always had good luck with the mail in the past.

Thanks for your input
Jerry

I've had packages delivered to my home by the postal contractor at Pennycamp without asking…

It's common. There aren't enough empty lockers at times - many people don't go daily. I've seen notices at postal stations and online from the USPS contactors to please empty the lockers. Keep in mind that online shopping wasn't the big business it is today when many postal stations were built. I've read that recently the contractors have a new contract and they don't deliver to homes that aren't within a very short distance of the station - I do not know if this is accurate, seems to be based on comments. I tell anyone sending me a package to not use USPS, and if online ordering will rarely order if the shipper is USPS. A big issue is when the last part of the delivery is through USPS, was UPS or FedEx as the first part of the delivery then is handed off to USPS - the tracking shows "delivered" when it is scanned at the PO - NOT when in your box at the postal station, making it hard to track/verify packages.

St. James here. Yes, the postal lockers do get overwhelmed. When that happens, our postal folks will deliver packages to our home. When an international delivery was returned to Lady Lake because I wasn't here to sign for it, I enrolled in the online signature available through informed delivery. Your postal carriers may be working to the requirement, but they're apparently not doing over and above.

Another reason that Amazon is so successful. Almost all of my Amazon orders are delivered to my house by an Amazon truck.

Our carrier provides us with a package hold card to put in our box. We must pick it up during her hours, but will even hold giant boxes that get passed off from UPS and FedEx. So depending on your contractor, they can do as they please

Why aren’t the packages held till bin become available? IMO USPS responsible to deliver packages that customers paid for delivery. But, IMO being the USPS has more management that actual boots on ground this what you get. SAFU…..

Agree, I ordered plate glass table top and FedX rolled square box up my driveway. Naturally corner was chipped when I opened it due to all four corners smashed. Was too much hassle to not accept it being I didn’t have recorder recording them bouncing it up my driveway and there was two of them to boot. I managed to get it in house carrying it.

I'm confused. When do you do the online signature, before or after you receive the package? If you sign before you receive the package, it is ridiculous. How is that any substitute for a signature receipt? If that is the case, the USPS shouldn't even offer such an absurd service. It's fraud. If you sign before receiving the package, then the USPS should assume responsibility if the package is lost or stolen, but they probably won't.

Correct, the important part is "almost all". More & more Amazon vendors are shipping not exclusively with Amazon - the last part of the journey is USPS, which is where issues are within TV and full lockers. You can usually tell on an Amazon item by looking at who sells/ships - although not always.

My understanding is they are - for a set amount of time, after which they are returned to the PO in Lady Lake. apparently with so many packages and so few lockers the packages can sit for a while, which isn't allowed per USPS guidelines. I don't know that timeframe, I recently received a package with a notation to return on a date 6 days from the day it was placed in a locker - which was 4 days after my USPS "informed delivery" says it was delivered. I have no idea where it was those 4 days, presumably in the postal station.

Informed delivery is a great free USPS service, you receive an email each day of what is being delivered.

WE have a lazy postal team. I have had to drive from Everglades to Lady Lake several times to pick up a pair of shoes or small objects that could have fit in the mail slot. I spoke to the “supervisor” at Lady Lake asking why the Driver passed my home at 5:15 pm and left an orange note for me to pick up my package at Lady Lake or request redelivery. The package would have fit in thee slot with the orange note.
The response was that mail carriers are no longer required to deliver to homes more than 0.5 miles off of the carrier’s main route. With that rule even redelivery is a problem. USPS would not give me anything in writing. I told them this could be a form of elder abuse and would slow critical deliveries. Several of my neighbors are recovering from surgeries and can’t drive to Lady Lake.

May I suggest knocking on the Door at the local PO station, introduce yourself.. A generous gratuity will go a long way... (or not and continue to make your life more difficult )

In reading the replies, I feel fortunate that my last 2 carriers in Polo Ridge either delivered to my door, or put a long paint stirrer in my mailbox for me to knock on the door & they then get it out of their van & give directly to me, if the package is too big for the locker. I have never seen our lockers all full here. I would go to the mail kiosk when you think the carrier is there, knock on the door & politely ask him or her what he or she is going to be doing @ your village. Any of the opinions here are purely speculation. Ask & you’ll know.🙂

jacksonla
 

Our TV house is a second home, both in Florida. We do not get mail here and have no post box. Amazon sub-contracts USPS. A third of the time their sub-contractor will not deliver to our Village doorstep, even though it's in the "special instructions" to do so. I get messages that say my packages have been delivered to a parcel box I do not have. I've spent hours on the phone with Amazon trying to get them to fix this issue.