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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Comcast Down @ 4:30 ??? (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/comcast-down--4-30-a-120486/)

N44125 07-11-2014 03:33 PM

Comcast Down @ 4:30 ???
 
Anyone else lose their Comcast TV signal. Just happened about 4:15. Internet is fine.

pooh 07-11-2014 03:38 PM

No TV signal here at my home in Caroline. Have the X1 platform and I can still view programs I've recorded.

Papa 07-11-2014 03:40 PM

No TV in Sanibel 175. Internet is OK

villages07 07-11-2014 03:40 PM

Ditto here...Internet ok but comcast TV is out.

Their app is now showing reported outages in our area.

Stay tuned....

wholman66 07-11-2014 03:41 PM

Pennecamp, no service..

tbmorrisonjr 07-11-2014 03:43 PM

Also down in Gilchrist. Called Comcast & had reset done on equipment. Waiting to call back in 25 or 30 minutes as requested. Get program listings but no picture.

rdhdleo 07-11-2014 03:48 PM

Down in Springdale, just talked to them and they said should be back on by 8:40PM!!!!

Villager Audio Video 07-11-2014 03:50 PM

Down in St James, 1st outage in 2.5 years...

mfp509 07-11-2014 03:50 PM

Down in Calumet Grove.

Christine G 07-11-2014 03:54 PM

YES!! Thought it was just mine. Can't get any tv, says unable to tune to channel, but internet is ok, and the phone is not!

pooh 07-11-2014 04:06 PM

Quote:

Originally Posted by Christine G (Post 905923)
YES!! Thought it was just mine. Can't get any tv, says unable to tune to channel, but internet is ok, and the phone is not!

Outages report on Comcast page says all three services have problems. We still have Internet and phone.

LndLocked 07-11-2014 04:07 PM

wonder if they will voluntarily refund me for not being able to use a service I have already paid for in advance?

I am not holding my breath.

wlou 07-11-2014 04:08 PM

Out in Amelia too….But wouldn't dare call….
 
because Comcast cust service is THE WORST!

DonH57 07-11-2014 04:09 PM

Down here in Santo Domingo as well.

rdhdleo 07-11-2014 04:21 PM

One of many reasons we're switching in Aug Mostly service issues. They have credited us in the past for down time though. Our internet and phone is fine so far.

alemorkam 07-11-2014 04:41 PM

can watch shows you have on DVR
 
No cable but can watch shows you have recorded on DVR. Lynnhaven

rubicon 07-11-2014 04:43 PM

With TV out isn't it quiet. My wife and I are getting re-acquainted. Perhaps we should play monopoly or chess maybe gin rummy

gosh my blood pressure is down because there is no news being broadcasted
concerning those people in Washington

Comcast better watch it we could get very use to the quiet

Cantwaittoarrive 07-11-2014 04:43 PM

Down in Duval. I hate Comcast give me Uverse any day

Deseylou 07-11-2014 04:47 PM

It's down here in Hillsborough

buggyone 07-11-2014 04:47 PM

Yep, Comcast television went out about 4:30 here in Glenbrook (black panther territory). I called Comcast right away and the customer support tech said he would send out a service tech in a couple of days and charge me up to $60. I told him I was charging Comcast $20 per hour for every hour the service was out. He asked why. I told him because I could. He voluntarily said he would adjust the bill for one day's service. I told him okay but I was still charging Comcast $20 per hour. It is fun messing with their minds since their replies are all on script cards.

N44125 07-11-2014 04:53 PM

Did they speak English or were you talking to someone located in Bangladesh?

delima2000 07-11-2014 04:55 PM

Ours is out in Mira Mesa .like the idea of getting a rebate for the time we don't have cable. Said it should be on by 9:00pm.

Old_As_Dirt 07-11-2014 04:56 PM

Down here in Silverlake at 5:55

Glad i have TV by air :-)

Susan G 07-11-2014 05:02 PM

I actually cheated & called the TTY line to find out the REAL story. Major outage from feeder in Lake County. Currently 6 personnel on site. Per Comcast Rep, notes state this is an unplanned outage with no ETR (estimated time of repair). I guess those 28 yrs in telecom industry do come in handy at times....and like the OP, I'm not happy to lose all service on a rainy Friday evening.
And NO, we will not get "automatic" credit for outage. You have to ASK for credit!!!

rdhdleo 07-11-2014 05:16 PM

We're glad we have Netflex :)

Cobh521 07-11-2014 05:18 PM

We do not have cable but do have the internet. Netflix it is!

TheVillageChicken 07-11-2014 05:23 PM

Website is projecting 11 PM as restoration time.

RedChariot 07-11-2014 05:38 PM

Comcast now saying it will be back at 10:12 pm. Odd number?

JCMSr 07-11-2014 05:52 PM

Quote:

Originally Posted by RedChariot (Post 906015)
Comcast now saying it will be back at 10:12 pm. Odd number?

And if you believe that I would love to sell you a bridge just down the road!

ron122049 07-11-2014 06:05 PM

Quote:

Originally Posted by Christine G (Post 905923)
YES!! Thought it was just mine. Can't get any tv, says unable to tune to channel, but internet is ok, and the phone is not!

Whats new? In the Michigan market they used to run ads stating that Dish would go out every time there was a storm. On occasion it did for a few minutes but NEVER as long as
Comcrash was down. Nothing has changed here in
Florida I see. Loving Centurylink!

pooh 07-11-2014 06:40 PM

It's down....do we know why?

Vicki.baker@aol.com 07-11-2014 07:30 PM

Out in poinciana , same as others, no TV, Internet ok. It's 8:30

LndLocked 07-11-2014 07:48 PM

recorded msg said "technicians are working on it and service is expected to be restored by 10:12pm"

of course when I called at 6:30 is said it would be restored by 8:30

blueeagle65 07-11-2014 08:01 PM

10 12 is a month and day...... not hours and minutes :-)
-------
Zandra just told me it would be 1-2 hours and credit would be given for down time.

gatherer47 07-11-2014 08:31 PM

9:30 and still out here in De La Vista-phone,internet ok

villagetinker 07-11-2014 08:57 PM

Came back in Pinellas around 9:30 PM.

Does anyone know if you can dump Comcast (TV and Internet) and just use them for e-mail??????

BarryB 07-11-2014 08:59 PM

Still down at 10PM

zcaveman 07-11-2014 09:08 PM

Quote:

Originally Posted by RedChariot (Post 906015)
Comcast now saying it will be back at 10:12 pm. Odd number?

I hear that and thought that they meant between 10 and 12.

Z

zcaveman 07-11-2014 09:10 PM

In my 13 years here this has been the first time there has been a significant outage.

Maybe it was a lightning strike or something.

No reason to rail on Comcast.

Z

pooh 07-11-2014 09:14 PM

I have most of the channels back, though not all yet. I'm sure things will be resolved by morning. Don't think I would have wanted to be out in tonight's storm trying to resolve the outage.


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