Problem at McCallisters
 

I have a friend who recounted this story to me the other day. He and his wife ordered a baked potato to take home. When they got home they found that under the baked potato was a half eaten potato and a partially opened butter container. They went back with this to show to McCallisters and they received a voucher for a future meal. They then were contacted by the wife of the manager who accused them of trying to rip them off. She told them that they would not honor the voucher and were not welcomed there anymore. I have to believe my friend as he has no reason to lie about this and is not that kind of person. If so I wonder about this women's business acumen. It doesn't make much sense to me why someone would accuse a customer who returned an item that they purchased that they were trying to rip them off.

John

Something does not "smell" right with this story! Hard to believe any business would do something like.

And over a baked potato? Not exactly surf and turf as far as restaurant cost goes.

i'm wondering how the manager's wife was able to contact a customer.

Sounds like the Manager's wife had better let her husband manage the store. "Freak" story.

Okay, another complaint told by a second party....

Seems weird. How could some one put one single baked potato in a bag and not notice that the bag has a 1/2 baked potato and butter in it ?
This just doesn't sound possible.

We eat at McAlisters once a week. They are exceptional at resolving problems! Their food is terrific and their people are friendly! This story sounds fishy to me.....

possible
 

People do sometimes get in a hurry and this could possibly occured. Why do people always cast doubt when posters say something the slightest negative about a village eating place. Humans do work there and can make mistakes.

Nasty accusations should come from the horses mouth. These type of stories can do serious harm to a business and the accuser is not available to answer questions. Too much of this on TOTV. True or not , this story will be spread widely.

But this story really relates TWO mistakes on the same transaction. First, the potato stuffed with prior stuffed potato garbage, and second, the way it was handled. I still don't understand what the manager's WIFE has to do with it. Does she also work there? Did she witness the interaction and decide that her husband was treated poorly so she retracted the voucher? Does she have any authority whatsoever to take this action?

I ABSOLUTELY agree !!! in a medical thread, an OP made detrimental comments about certain doctor and their staff...on behalf of a friend who was a patient, supposedly. Just isn't right in my book.

I have known this guy for 10 years and he is not the type of person that would make up a story like this. I was just relaying what I was told.

John

How did she know their phone number ?

Too much of this story just doesn't seem to fly right. And, I certainly agree that forums like this make it just too easy for anyone to tell a story (even when it is not their story) with the purpose of shooting an arrow at a business.

Because the story doesn't make sense. second hand at that.

Aren't you glad you relayed what you were told?

Definitely it is best to let the person tell the story firsthand.

No restaurant anywhere would wrap up a half eaten baked potato in a to go bag to pass off as food. Your friend is feeding you baloney over a baked potato.

This doesn't sound right. 1) I have met the wife (I believe they are co-owners) and she has always been very pleasant. 2) I had a minor issue with a sandwich, they left the swiss cheese off a Ruben, and the owner replaced the sandwich and comped the meal. I didn't ask for anything I just commented when he asked how my sandwich was.

Sure they can, but when a story like this is voiced widely in public as hearsay. It can do serious damage. Therefor fair minded people are going to react with skepticism . This is more probable if many have had very good experiences with the same business.

I have never eaten at McCallisters & I never intend to- After looking @ their menus and its contents-- all I can say is Happy Heart Attack to you who will eat there- look at the sodium content of their sandwiches-

Somebody should contact this restaurant to get their side of the story. https://s3.amazonaws.com/cdn2/McAlis...+Menu-8-15.pdf

McAlister's Deli

McAlisters, not McCallisters. We average eating there about once a week and never have had a problem; always quick, always fresh, always good. Also, who doesn't look at their takeout before heading home with it? Whether it's drive-thru or going inside to get it, we never leave without making sure of what we ordered is correct.

As I said, this story just doesn't make sense. There is just no way this could have happened as told. Sorry, but that is my opinion & I have never eaten there so I have no loyalty one way or the other.

It does sound like a strange story to me too. I have never been to this restaurant either and do not know the OP nor his friend as far as I aware.

My question is who orders a baked potato to go? A baked potato? One? Like plain? Seems odd to me..

I love it there and I will go again. Until I experience something I don't like.

If there was half eaten potato, sounds like wrong bag with leftovers was given.

This could be it. Would explain the position of the wife of the manager. She does not want to admit the mistake and is pleasant when things are going well.

I still think we should wait and see if the manager and/or his wife come on TOTV to explain.

I would have no problem eating there.

Mmmmmm---salt, Mmmmmmm fat!
Their New Yorker (corned beef and pastrami is great)
When it's my time, I'm hoping for a 100% left main lesion---gone in 60 seconds, no fuss. In the meantime, to quote Travolta from "Pulp Fiction"---"pork chops taste good, bacon tastes good"
(If that comment doesn't yank VPL out of "retirement", nothing will:1rotfl:)

I too miss VLP. I don't think he has even looked at TOTV for quite some time. https://www.talkofthevillages.com/fo...ages-pl-26758/

Everything tastes better with bacon !! :icon_hungry:

Even on lobster!!!

Oh yum & adding cheese to the mix we could have lobster mac & cheese (with lots of cheese, of course) with crumbled bacon all over the top.:MOJE_whot:

Is it better to have loved and lost or not have loved? The place is crowded so no one will notice.

:BigApplause:

We love this place to eat and the people who work there have always been very friendly. We always comment on how well its's run. People make mistakes, have you never been forgiven Mr. First Poster?

"No McAlister's for you" sounds a little extreme if that is what actually happened.

Unless you get it first hand I would not count on us getting at the facts. Even then it is often messy.

Second hand stories concerning one baked potato to go are not post worthy. Now talking about Pulp Fiction, that should be a sticky thread.
"It's a chopper, baby."

Although I am boycotting all Quentin films. Got to support the po-po!

All the Tarantino movies except The Hateful Eight are all gone from movie theaters. Great music score in that movie and it probably will win the Oscar in that category if no other.

On the original topic, I will have to try this Deli myself some time. McAlister's Deli

I really dislike the idea of blacklists and boycotts. They seem very Un American.