Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Computer questions (https://www.talkofthevillages.com/forums/computer-questions-92/)
-   -   Century Link 10mb internet service (https://www.talkofthevillages.com/forums/computer-questions-92/century-link-10mb-internet-service-190363/)

Markam 04-20-2016 10:43 PM

Century Link 10mb internet service
 
I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201.



Cheers

Record10ti 04-21-2016 07:08 AM

Quote:

Originally Posted by Markam (Post 1215348)
I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201.



Cheers


I was working with a woman the other day on Comcast who was paying more than I pay for 50MB...and getting 1/.384...when asked Comcast's comment was "She never called". To boot, anyone "renting" a Comcast cable modem (Or CenturyLink DSL Modem) is tossing money (and security) out the window.

Carla B 04-21-2016 07:26 AM

We applied for Century Link 25 mb. They sent a technician out before the installation and and after a lot of checking, he found we couldn't get 25 mb at our location, only 10.

biker1 04-21-2016 07:31 AM

CL pricing is certainly interesting. At my address, where I have fiber to the house, the advertised pricing is the same for 3 Mbits/sec to 40 Mbits/sec download. Only at 100 Mbits/sec does the advertised price jump up. I pay less than $30/month for 40 Mbits/sec download with autopay. Calling every year and asking "whats new" and "can you reduce my costs" is a good practice.

Quote:

Originally Posted by Markam (Post 1215348)
I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201.



Cheers


biker1 04-21-2016 07:42 AM

I suspect you are in an area where they haven't run fiber optic cable to the house yet and still have DSL over copper?? Comcast may be able to provide you higher speeds if you are inclined to change.

Quote:

Originally Posted by Carla B (Post 1215422)
We applied for Century Link 25 mb. They sent a technician out before the installation and and after a lot of checking, he found we couldn't get 25 mb at our location, only 10.


Carla B 04-21-2016 07:49 AM

Quote:

Originally Posted by biker1 (Post 1215431)
I suspect you are in an area where they haven't run fiber optic cable to the house yet and still have DSL over copper?? Comcast may be able to provide you higher speeds if you are inclined to change.

We have Comcast already and they are reliable. We just wanted to pay less, but it was not to be.

photo1902 04-21-2016 08:11 AM

Quote:

Originally Posted by Record10ti (Post 1215413)
I was working with a woman the other day on Comcast who was paying more than I pay for 50MB...and getting 1/.384...when asked Comcast's comment was "She never called". To boot, anyone "renting" a Comcast cable modem (Or CenturyLink DSL Modem) is tossing money (and security) out the window.

Why is that (reference the money and security comment)?

Record10ti 04-21-2016 08:33 AM

Quote:

Originally Posted by Carla B (Post 1215436)
We have Comcast already and they are reliable. We just wanted to pay less, but it was not to be.

You just need to tell them the right thing. Few tricks...dont shop Comcast from a Comcast connection (at home). Second, do not put in your address for a quote. Third - demand to speak with their "account retention" department as you are going to switch services (even if you plan to not).

They know they have you over a barrel...just be prepared to roll it. :posting::posting:

biker1 04-21-2016 08:38 AM

Oh, I see. You may be able to get Comcast for about $20/month (not sure what speed that will be) - call them up and ask for the new customer rate. There is room for negotiation.

Quote:

Originally Posted by Carla B (Post 1215436)
We have Comcast already and they are reliable. We just wanted to pay less, but it was not to be.


Record10ti 04-21-2016 08:42 AM

Quote:

Originally Posted by photo1902 (Post 1215444)
Why is that (reference the money and security comment)?

Multi-Part. Comcast by default broadcasts an SSID called "xfinitywifi", and unless you are a real expert - you cant turn it off. This enables friends, neighbors and who ever to connect to your connection. This also enables people to "spoof" the SSID and track your information. From there, their firewall is about worthless for securing your network (as is their WiFi security).

This image is the "xfinitywifi" SSID's that I can see from my home network. I can connect to any of them, any time I want and do anything I want with impunity (legally). Each of them is a neighbor who "thinks" they are secure. I wont even bring up the channel overlap....

http://i67.tinypic.com/2cfqjb7.jpg

And then the fact that for $60 you can get your own cable modem and not pay their $10 a month (you will still need a router/firewall/AP from $60-$10,000 depending on your needs).

Record10ti 04-21-2016 08:59 AM

Quote:

Originally Posted by biker1 (Post 1215472)
Oh, I see. You may be able to get Comcast for about $20/month (not sure what speed that will be) - call them up and ask for the new customer rate. There is room for negotiation.

I got the woman I was working with 50/20 + two TV's for right at $55 taxes included (two HDMI box's two remotes - no DVR). No contract.

photo1902 04-21-2016 09:03 AM

Quote:

Originally Posted by Record10ti (Post 1215473)
Multi-Part. Comcast by default broadcasts an SSID called "xfinitywifi", and unless you are a real expert - you cant turn it off. This enables friends, neighbors and who ever to connect to your connection. This also enables people to "spoof" the SSID and track your information. From there, their firewall is about worthless for securing your network (as is their WiFi security).

This image is the "xfinitywifi" SSID's that I can see from my home network. I can connect to any of them, any time I want and do anything I want with impunity (legally). Each of them is a neighbor who "thinks" they are secure. I wont even bring up the channel overlap....

http://i67.tinypic.com/2cfqjb7.jpg

And then the fact that for $60 you can get your own cable modem and not pay their $10 a month (you will still need a router/firewall/AP from $60-$10,000 depending on your needs).

Good info. Thank you. One of the first things I did was to go into my account settings and disable the Xfinitiy WiFi hotspot.

biker1 04-21-2016 09:05 AM

I am aware of just internet (no TV) for about $20/month.

Quote:

Originally Posted by Record10ti (Post 1215487)
I got the woman I was working with 50/20 + two TV's for right at $55 taxes included (two HDMI box's two remotes - no DVR). No contract.


Record10ti 04-21-2016 09:09 AM

What is as scary - this is my neighborhood...Bah! Who needs security! My sensor is "Secure AP". The direction of the other SSID's is as triangulated by WLC. Once I get my AP in my attic I will see more (and more over, be able to connect to my home network from about 3 miles away)

http://i65.tinypic.com/zmhxd.jpg

photo1902 04-21-2016 09:12 AM

Quote:

Originally Posted by Record10ti (Post 1215497)
What is as scary - this is my neighborhood...Bah! Who needs security!

http://i65.tinypic.com/zmhxd.jpg

Unreal! Are those all unsecured networks?

biker1 04-21-2016 09:18 AM

I am not sure I follow you. Why do you want to do that?

Quote:

Originally Posted by Record10ti (Post 1215497)
What is as scary - this is my neighborhood...Bah! Who needs security! My sensor is "Secure AP". The direction of the other SSID's is as triangulated by WLC. Once I get my AP in my attic I will see more (and more over, be able to connect to my home network from about 3 miles away)

http://i65.tinypic.com/zmhxd.jpg


Record10ti 04-21-2016 09:23 AM

Quote:

Originally Posted by photo1902 (Post 1215499)
Unreal! Are those all unsecured networks?


Mostly unsecured. Anything "xfinity" or "CenturyLink" is pretty much wide open. As I said, never never use their device. Plus, save money and get your own!

For some odd reason Comcast has been sending all kinds of oddball packets for the past day or so...I just blocked their IP and was done with it (bootpc/udp protocol).

What can happen to these people, someone with any old AP can create an SSID called "xfinitywif" and park near their home. From there, someone inadvertently connects to the SSID and their identity is summarily stolen, emails hacked and on and on. Not good.

Record10ti 04-21-2016 09:29 AM

Quote:

Originally Posted by biker1 (Post 1215503)
I am not sure I follow you. Why do you want to do that?

That is what my network (and theirs) see. When you have "Auto" channel turned on (default with most devices) it will poll the air and see what channels are taken at any given moment. I just happen to have the ability know how to see it (and my hardware points it out). This, as I said in other post is why many people have issues with their WiFi. Too many people all on the same channel at the same time. Very much like AM/FM stations that are near each other.

As for getting on my own WiFi...that is me being concerned about my security for my data. Many people are not aware that 802.11x can go well over 15 miles with the proper antenna.

biker1 04-21-2016 09:33 AM

Never mind, I see what you mean - you want to be able to connect to your network (not other people's network) from a distance. I choose a channel that I suspect most people aren't on.

Quote:

Originally Posted by Record10ti (Post 1215510)
That is why my network (and theirs) see. When you have "Auto" channel turned on (default with most devices) it will poll the air and see what channels are taken at any given moment. I just happen to have the ability know how to see it (and my hardware points it out). This, as I said in other post is why many people have issues with their WiFi. Too many people all on the same channel at the same time.

As for getting on my own WiFi...that is me being concerned about my security for my data. Many people are not aware that 802.11x can go well over 15 miles with the proper antenna.


Record10ti 04-21-2016 09:43 AM

I wont bring up the over lapping channels ;-)

Just dont have a DHCP range open. Have MAC assignments for your DHCP pool and dont let other devices connect...problem 99% solved (and it is easy). I also can run SSLVPN to my gateway prior to DHCP...and hardwire all local devices.

So, unless someone knows your range (and not have it 192.1468.x.x/10.0.x.x) - AND knows your mac, AND knows your gateway, AND knows your credentials...well, they are not generally getting in.

Record10ti 04-21-2016 12:50 PM

Not a "Firewall", Just NAT (as in all allowed with only NAT, super simple to get past for any sixth grade kid and an old iPhone or Android...gee, I wonder what is on port 80?). As for credentials, yeah, we all hold the Comcast close to our chests right? And it is impossible to "spoof" an SSID (even more so a public one)...sure.

We use non-licensed 802 all the time in moving data, all the time. Facility to Facility, building to building. What I am running is basically a MESH with my WLC.

With the right bridge and mast - over 20 miles is not uncommon in the right environment. NLOS 5 miles is common with 14dB@40MHz, LOS plays more with mast height and obstructions. But then, that is where 900MHz comes to play also.

dotti105 04-21-2016 01:35 PM

Thanks, Markam!
 
Quote:

Originally Posted by Markam (Post 1215348)
I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201
Cheers

It is really interesting that they don't offer this upgrade automatically or even inform you that it is available. I just called the number you gave and.... Bingo, because we have fiber optics (south of 466A) they can make the change outside our home.

They did try to upgrade my modem, But we own an Apple Airport Extreme and so we are covered. We are so glad we own our own modem. We played that game a few years back. Buying is so much cheaper!

We will enjoy the faster speeds! Thanks so much!!

Record10ti 04-21-2016 01:47 PM

Quote:

Originally Posted by dotti105 (Post 1215638)
We played that game a few years back. Buying is so much cheaper!

We will enjoy the faster speeds! Thanks so much!!

I am shocked they did not try to tell you that it was not compatible....now, if everyone would just call...


All times are GMT -5. The time now is 03:50 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.32 (Pro) - vBulletin Mods & Addons Copyright © 2025 DragonByte Technologies Ltd.