Bad Experiences with Artisticrete of Leesburg?
 

We are considering a number of companies to texture our driveway. I've now heard 3 horror stories about "Artisticrete" and unsatisfactory service. They claim they are members of the Better Business Bureau, but not according to the BBB itself. Their production looks impressive, but we don't want to get stuck with a bad job. Does anyone have good experiences?

Personally, 3 bad stories would be enough for me.

They did our driveway an garage. Good job. Expensive but good. We have an extra long driveway.

Yoda

They did our Lani and porch. The sales rep hand drew a sketch of the design we wanted and passed that on to the crew that did the job. The crew spoke very little English and there were a few problems with the initial tape layout. However, we were able to communicate our concerns to the crew and the design was corrected to our satisfication. The did a professional job, cleaned up well and did a beautiful job. They did a three color thick epoxy treatment. It has the appearance of tile with a raised texture.

The price for the Lani and porch was reasonable. I thought they were too high for the driveway, and we eventually went with another company and had pavers installed.

thanks everyone
 

this does confuse things, since I really liked their designs & the triple epoxy idea. Maybe my friend & his acquaintances are exceptions to the rule.

Hi to RVRoadie, if possible, could you send me a photo of your lanai? We are working with them right now, and they can't quite get right what I'm trying to achieve. Otherwise, your address so we could look at it? my cell is 708-710-2464-would appreciate any help you could give. We are looking for appearance of tile with a raised texture. Thanks, Kathy

They did our garage floor,Did a very good job,I was pleased with their work

We used Custom Ram Design. It's been 4 years, still looks great. 361 Kilmer Way if you want to see it.

Make sure they put the proper "slip proofing" in their mix. They didn't for us and I ended up with a broken leg...in three places.

They did our lanai over 2 years ago and we were/are very pleased with their work.

Artisticrete
 

Be careful - they have done a number of jobs - large and small for us. The workers do not understand english so you need to be present all while the work is being done. Good product and good work - just keep any pattern/stamping simple and you'll be fine. They are reasonable.

Mallory Voice

We were very pleased with Aristocrete!

We had Artisticrete do our driveway and they did a fine job. We have a textured driveway with a beautiful textured palm tree.

Artisticrete
 

They did a decent job, driveway, patio, and epoxy garage floor. Doing the garage floor makes a hugh difference with dust and dirt cleanup. However make sure you protect everything in the garage that you cannot remove, everything metal because the acid wash will mist and get to things you think are covered. Then you will find "pitting" when you uncover.

None. They did a terrible job on my driveway and I had to have it completely sanded and redone by a reliable company - Florida Deck - the best in TV.

Avoid aristicrete
 

None. They did a terrible job on my driveway and I had to have it completely sanded and redone by a reliable company - Florida Deck - the best in TV.

Aristicrete ruined by driveway. Promised to come fix numerous errors and never showed. Don't answer phone calls. Had people working on by driveway at 8:30pm at night in the dark in January 2014. Had a medalion painted at my front door that had 25 errors - horrible. They promised to come & fix but never showed. Avoid them. Might be the cheapest but you get what you pay for!!!

Aristicrete - avoid them
 

Horrible. Promise you that they will fix all the errors and never show. Don't answer phone calls. Not quality workmanship. All novices and don't know what they are doing. If you want quality go with RAM or Florida Deck.

ArtistiCrete in Ontario is great!
 

A family friend had work done a few years ago by ArtistiCrete in Canada and they did lovely work, if fact they just did work on my street and it's really impressive. I don't think they are a franchise or anything, must just have the same name, anyway thought I would chime in to say that I hope the previous comment hasn't confused anyone. The owner is Ron or Rob I think, a really honest guy with some great talent.

Two strikes....
 

When we first moved here, we wanted our driveway done. I called Artisticrete twice to have them consult with us about doing a design in our driveway and they never returned my calls. I figured if they didn't need my business so I didn't do business with them.

Salesman was very nice and told us our job would take 4 days. Ended up almost two weeks. Workers came very late, and they wanted to continue to work until 9pm in the dark. On several days they never showed up and calls were not returned by the office. One day the workers made a pattern that was opposite of what we asked for, when I tried to explain he shrugged and said he did not speak English so I told him to stop working. The next day another group of workers came and told us the crew from the day before knew how to speak English but use that as an excuse. Finished job looked good, but I had several questions and called the office and never got a return call. Would not recommend them.

We had Aristocrete do our lanai and patio about 4 years ago and for the most part we are satisfied. However, we had one small part (about 1 inch in diameter) start to deteriorate about 15 months after installed. The mixture laid down was covered with sealer and as it wore there was an area that essentially was not bonded properly. Aristocrete rep said that it was beyond warranty and refused to correct it and indicated a need to pay around $100 to fix and reseal.

I have read all of these posts talking about redoing, driveways, garages and/or lanais, my question is do we need to do this? Why? and what will happen if I don't? I'm so confused. When I finally get there in January, I don't know what I really need to have done and what I don't. Attic and garage cooling, paving, painting floors, draining lanai, gutters, water softeners, cooleroos, garage screens, solar tubes, I am so confused, I think I'm going nuts just thinking about it.

I agree with you...it can get very confusing trying to determine what you need to do .vs. what is nice to do.

All the items in your list are in my "nice to do" category.

In keeping with the topic of this thread, certainly, no one needs to have their driveway painted. But, it does look nice.

You don't need to have anything done.

If you leave your driveway "as-is" you will probably want to pressure wash it one a year as they can get pretty gnarly looking.

Try GO Concrete - David 352-598-3160. They just did a HUGE lanai job for us and it is perfect! Workers are polite, on time, listen to what you want. It was a no hassle, on time job. Highly recommend them.