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Windows 10 Blue Screen
Windows 10 did an automatic update over night to the wife's laptop, now we get this "Diagnosing Pc Problem". Sits there idling for hours. Then it give "Advanced Options". Click on any of the 3 and up pops the Blue Screen. Before you ask, she never burn a dvd repair disk.
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Try Google, Windows blue screen of death.
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Same thing here Bikerdog. Exactly the same on a laptop and a desktop. I have officially raised the White Flag with these computers. I don't want to talk to their tech people anymore. I want to turn the computer on and compute.
We recently changed to the Apple iPhone and the iPad. The nearest Apple Store is in Altamonte Springs, maybe a nice ride and a Mothers Day Present from Apple. Gonna have to run it past my wife. I wish I could help you with a real answer. Maybe rebooting would do the trick or go to another computer and look up the problem on YouTube. Good Luck. here is what Google says: Blue screens are caused by hardware problems and issues with low-level software running in the Windows kernel. A blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to crash and stop working. The only thing Windows can do is stop the computer and restart it. Feb 7, 2016 |
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Silly question probably, but have you tried powering down? Sometimes a hard reboot is the only option.
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You might be able to boot to SAFE mode by hitting F8 or shift F8 immediately after turning the computer on. Press the F8 or shift F8 several times rapidly during the boot period. If you are successful you should get a screen with several options, one is repair, try that.
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It happened to us and we took the battery out for a few minutes and then put it back. It fixed the issue. Good luck
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BIKERDOG, I’m on my way back from the Apple Store. The club meets at Lake Minona and the lady there said she can’t give me a phone number but to try districgov.org and search for the club on there. They just met on Friday so they are active. Tough to type on this phone. Whew.
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He said Windows 10 was the best thing that ever happened for Apple. Their prices are very high at Apple. |
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Better to buy a $200 chromebook and connect it to your monitor, keyboard, mouse and speakers and save the windows machine [when its working] for off line work so you don't pick op viruses. |
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Very good...and very reasonable.
Computer Corner | Leesburg, FL | Computer Repair | Computer Sales | IT Plus, they are advertisers on TOTV. :thumbup: https://www.talkofthevillages.com/fo...62-post15.html |
This may not help you now but perhaps it will in the future. The last time I had a Windows machine, I had it create restore points every day. In case of an issue, I could boot into safe mode and then pick a restore point (by date) from which to restore to. You are essentially rolling back to a previous (working) system state. Also, Windows machines used to (perhaps still do) have a hidden partition on the hard drive from which you can reinstall the original version of Windows after booting into safe mode. I now have a "Windows free" environment and do the same thing with an iMac via Time Machine. I recommend turning off automatic updates.
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The Apple prices are a bit higher than a comparable Windows box. They appear to be much higher because Apple doesn't make any low end machines (i.e. if you compare the lowest cost Apple to the lowest cost PC you will see a big difference but the machines will not be comparable).
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https://support.microsoft.com/en-us/...tech-services/
This is a good place to start. They have chat. I used Belarc Advisor to find out the product key---it's 25 digits. I turned the 4 page report into a pdf and emailed it to myself. This is how to get a copy of windows 8.1 or 10 to install on a hard drive. 1. Please access this link Download Windows 8.1 Disc Image (ISO File) 2. Click on download tool now 3. Click on Run and make sure the USB is blank and at least more than 4GB 4. Then accept the terms and Condition 5. Click on create a bootable device for another PC 6. Click on next, then choose the USB where the file would be burn 7. Wait for the Download to complete then follow the steps below. Change the Boot priority from to USB 1. Plugged in the USB 2. Turn off PC, then while restarting it please press f2 repeatedly 3. Then choose the boot priority to USB 4. Then follow the following steps below to reinstall windows 8 or 10 How to Clean install windows 8 or 10 1. Keep the USb plugged in 2. Restart the PC 3. Once the Manufacturer's logo appeared, press any keys. 4. Choose language, time and currency format and Keyboard input method. 5. Choose Install 6. Enter or Skip the Activation part. 7. Accept the License Term and click Next. 8. Choose the drive where the OS is installed |
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1st & 5th Friday @1:00pm at La Hacienda Recreation Center, 2nd & 4th Friday @1:00pm at Lake Miona Recreation Center and 3rd Friday @1:00pm at Rohan Recreation Center Get there at 12:30 and sit with one of the gurus who will get you information and research answer for you. |
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Biker Dog can not post anywhere on here since the first post concerning this problem. He has sent tickets request to the Admin and received no reply.
He has tried everything suggested here, but with the blue screen after "Advanced Option" he can not get on line at all. Thanks and he will try the Villages Computer Club. |
Apple. Never had a problem. Phones, tablets,laptop, and IMac.
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I'll be at Eisenhower 1PM Monday the 21st.
I'll have my Chromebook there. Come see what a simple, safe and secure laptop looks like. Never got a virus, never have to wait for a new version update or download. Boots up in seconds, battery lasts 8-10 hours. IT JUST WORKS! |
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BTW I am doing this because Talk of the Villages has blocked him from posting from his other computer and he has no idea way. He has contacted them 2 time but NEVER receive a reply. He is not happy with them right now. |
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I provided a link to windows support--if i was in his shoes i would use the good computer and ask them what to do for starters. |
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I had my user account disappear also. |
TV computer club has an online (which may be a problem) form to submit troubleshooting questions:
The VILLAGES COMPUTER CLUB Inc. - Home |
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