Just came from the Xfinity Store ...
 

... to deal with moving our Internet/cable service to our new house. We also need a cable outlet installed in the master and they told us to call an electrician, as they no longer install outlets. Since when? Is that just a Florida thing (too hot to work in attics?) or all over? Just curious.

kathy

This is just the beginning. Think your entire deal over and consider what you will face with them in the future if they disappoint you out of the gate.

Something to consider. Get Xfinity for internet only.

Consider Direct or Streaming on a Roku. Its the greatest with streaming. If I can hook up streaming anyone can do it. My wife Loves it. That says it all.

Sorry for your trouble. Good Luck.

Your deal is like going to a Florist and they say we don't sell Roses. No extra connections in other rooms. Just terrible. Comcast is just a necessary evil for us.

When we moved into our current house last Fall I arranged our service a month ahead of time from up north. Next day I get a call from our agent, telling me that Comcast had just turned off the sellers' service! They were kind of annoyed, to put it mildly.

Our big issue is that we are a multiple TiVo family. I have used Tivo for almost 20 years and will not give it up unless the company goes belly up (both because of the financial investment in our equipment AND because the TiVo interface is so superior to what the cable companies offer with their DVRs.)

I am not aware of any way to use a streaming service with TiVo. Yes, you can run some of the streaming apps from within the TiVo interface but I do not believe you can schedule and record network and cable tv shows like you can with Comcast. I would love it if someone could prove me wrong but I don't think I am, unfortunately.

k.

Are you saying there is no cable TV outlet in the master bedroom? That would be very unusual. There should be a cable outlet in every bedroom. But, I don't think Xfinity does any in-wall cable installations, and it is not a Florida thing. An electrician would most likely do a better job for a lower price anyway.

I don't know if this would do the trick but YouTube TV....Steaming has unlimited cloud recording. It is $53.00 a month all in and once you have the Roku the free channels you get are unbelievable. If you have Amazon Prime then you get the videos also. We added Netflix and it's more than enough to watch and our recording list is vast.

Google around and check out the future for Tivo. There are many articles.

No monthly equipment rental on YouTube TV and you can share with six other households. I pay for YouTubeTV and our youngest son pays for Netflix. We share each other's accounts. Of course, I get the more expensive account to pay for. :1rotfl: At least we have a good laugh about it.

Good Luck to you and :welcome:.

We have one but it is in the wrong place. (Sellers had their bed against a different wall than we plan to use.) The coax outlet is currently to the right of the arch around the bathroom door. (See circled outlet.) We want it on the left, where there is a niche that fits my tv and cabinet perfectly, either on the back wall or the side of the arch, where the arrows are pointing. (Both homes are customized Lantana models).

k.

http://kathyhand.com/blogpics/Palermo_master_coax.png

I will use my TiVo's until they become doorstops. :)

Thanks. We are moving from Calumet Grove to Valle Verde.

k.

15 years ago Comcast would not install new outlet location.....don't think it is a recent change.
BTW no problems in the 15 years.

I gave up Comcast in 2008 and I've had Directv for the past 11 years, they have a wireless Genie for the other rooms, so you can put the TV anywhere.

DIRECTV's New Wireless Genie Mini Now Available Nationwide - DIRECTV Insider

Here's a Thought
 

If you;re planning to have a second ( or third) TV in your master, and you don't have an outlet there, then you can keep comcast cable services, but access xfinity streaming services (for free !) .. I do that in my lanai via ROKU .. not sure but Samsung Smart HUB might work if that is your TV brand. That will still access your cloud based DVR, your save settings etc .. It shows that this is a "beta" version, but its been around for quite a while. No tiling, no downsides from my experience. Tom from Villages Audio told me about this, so kudos to him !

That will be a difficult installation, if you want the cable to be hidden. Coax cable cannot be bent like regular electric wire. Maybe an electrician can run a new cable from the garage around the exterior of the house. Another option may be to remove a few floor planks and install the cable under the floor. Also, I have found that it is better run the cable directly into the cable box without installing a wall outlet, because it provides a better signal. You may also consider a wireless box from Xfinity. They claim that their wireless box will provide the same function as an X1 cable box, without DVR service, which apparently, you don't need with Tivo. Good luck.

It looks like that is an interior wall so it should be easy to run another coax via the attic. I would think any electrician can do it. Tom at Villagerav.com can also probably do the job.

That floor went down a week ago. Nobody is messing with it. :)

Pike's Electric is scheduled to install the outlet. They will drop a line down through the attic. Fingers crossed. (It is costing a lot more than we ever paid for installation of an outlet from Comcast up north, BTW.)

Xfinity's wireless box won't work for us. It would REPLACE my TiVo, not work WITH it. (We don't have any boxes from Comcast. TiVo's require cable cards, which do the job of their boxes. The cards are rented from Comcast, of course.)

None of the streaming solutions are able to replace Xfinity's cable service coming into my TiVo.

Thanks for all the suggestions.

k.

I only use comcast for internet. stream with roku and hulu live. get all the tv I want. I don't know how the tivo works, but f it copies off the tv, I don't see why it still wont work with a streaming service. btw, sign up for starter internet with comcast on the internet its $20/mo. If you have questions call tom AV expert. You can find him on here. I don't have his number handy. Maybe someone else on here can give it to you.

We are moving from one village to another. We already have Comcast and we are transferring our service from this house to the new one. We also pay extra for the fastest internet available because my husband needs it for work, so the "starter internet" (which is much slower than what we have) wouldn't work for us.

Most people don't understand how TiVo works. We need cable tv service, not a streaming service, unfortunately. When streaming services were $20 per month that really bothered me. Now that they are about $50, it is less of an issue.

k.

We used Tom AV, he moved our outlet, mounted a TV, and dropped the wiring behind the wall, set up an appointment with Comcast to finish install. One call and done.

If you want to stay with cable and depending on where you live, take a look at Spectrum.

Is there no way to add an extension to the existing coax and snake the line up through the wall over the archway and down the other side? That's what they did at my house, which was built before cable TV was invented. Whoever added the first coax did it in a really dumb spot in the room so we had it snaked over to a more practical location.

We had Brighthouse/Spectrum when we wintered near Clearwater and really liked them. Unfortunately, they don’t service our new area. 😞

k.

Pike's will be here on Thursday and decide how to proceed. The person I talked to in the office thought they would have to do it from the attic. I’m sure the tech would prefer not to have to crawl around up there in this heat. We shall see.

k.

Kathy I don’t think the folks responding know anything about the TiVo units. The interface is far superior to any cable company during or service.

I have had TiVo units since 2000 a series one. I haven’t checked with Spectrum regarding cable cards here. We just moved permanently last month.

Good luck with your install.


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Too bad....I thought they were everywhere below 466A including below 44.....at least that's what one of our techs told us while he was fixing a cable cut by our neighbors lawn service....:)

So you remember when even the folks at the cable companies knew NOTHING about TiVo. We were definitely on the cutting edge back then ha!

We used our TiVo units in Palm Harbor and Oldsmar with Brighthouse and then Spectrum (after the former was bought up by the latter). My recollection is that cable cards were cheaper through Spectrum than what we pay Xfinity but what can you do. They have a monopoly on them, don't they. I LOVE my TiVo and won't give it up unless they go under.

k.

We are moving to Village Valle Verde, just north of 466, west of Rolling Acres. No Spectrum for us. :(

k.

I contacted Spectrum about internet service in Monarch Grove (Southern Oaks, below the Turnpike) when we were purchasing our new home. The first person I spoke to seemed optimistic about service being available. A few days later I got a call from someone else who told me they absolutely, positively did not provide service in Monarch Grove.

So, I ended up going with Comcast. When the tech came out to connect everything and set up the modem/router I pointed to the second feed cable in the low voltage cabinet in the garage and asked whose service that was. He told me it was Spectrum.

So, don’t be so sure Spectrum is not available at your new house. The big problem seems to be a lack of maps and their inability to find a street address.

I have seen this in the past; sales and engineering are not always in sync with new areas.

The same thing happened to me when I moved into my new house a few years ago. I called Brighthouse (Spectrum) to start service and they told me that they didn't provide service to my address. They were wrong, and I went with Comcast. I even told the Brighthouse lady that my next door neighbor had their service, but she still said they couldn't connect service to my house. I don't really have a good feeling about a company that doesn't even know where they have installed their own cables.

Go to the Spectrum office on 301 and have that conversation with them. If they can't help, escalate....as you go up the pole the crap flows down and they will find out where you are.