Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Contractors and Services (https://www.talkofthevillages.com/forums/contractors-services-91/)
-   -   Comcast raised bill again!!!! (https://www.talkofthevillages.com/forums/contractors-services-91/comcast-raised-bill-again-301681/)

cordenny 01-12-2020 08:36 PM

Comcast raised bill again!!!!
 
I just viewed my new bill from Comcast and my bill went up another $6.00. They raised all their fees and rentals.
I am so tired of dealing with them year after year!! Unfortunately, in our area, we only have this choice or a dish.
I can see why people want to pull the cord.

JC419 01-12-2020 09:06 PM

Prices keep going up and they keep dropping channels. We signed a 2 year contract in May and since then Cinemax, turner classic movie channel and Starz (soon) are being dropped. When I questioned how I had a contract for these channels and you drop them I was told they reserve the right to adjust channel lineup and raise equipment costs in all contracts.

Topspinmo 01-12-2020 09:49 PM

I’m sick of it too, next time the raise rates I going with dish. Too many up charges on Comcast bill. Alcohol and tobacco are taxes less IMO. And that’s saying something.

OrangeBlossomBaby 01-12-2020 11:07 PM

We're paying $50/month for the 2nd-to-lowest internet plan, which was supposed to be 60mbps but they upgraded us to 100mbps for the same $50/month. We have a roku stick, which cost us I think around $60 to purchase the stick and dongle. We get all the news channels, a kajillion movie channels. the ADDAMS FAMILY channel (can you believe that?!!!?), the James Bond channel (I know right?), a bunch of retro TV channels, classic film channels, all kinds of crazy stuff, plus some sports recap channels. We pay nothing for those, it's all included with the Roku.

We CAN get TV bundles for an extra $50 with Youtube or Hulu but so far we're okay with what we have now. Plus I do these shopping apps which gives me amazon and google play credit, so if I want to see a movie that isn't available free, I just use my credits and rent them from google or amazon and STILL don't pay a dime. I saw Judy today, with Renee Zelweiger. It was $1.99 to rent but I used the google pay credit I get from google rewards. Net cost: zero.

Two Bills 01-13-2020 08:53 AM

Get Amazon fire stick, download one of the 'naughty boy' apps too it, and have 6000+ channels of c**p instead of the usuall 2-300 channels.

OrangeBlossomBaby 01-13-2020 09:39 AM

Quote:

Originally Posted by Two Bills (Post 1709434)
Get Amazon fire stick, download one of the 'naughty boy' apps too it, and have 6000+ channels of c**p instead of the usuall 2-300 channels.

Pretty sure it's against the forum Terms of Service here to recommend or promote illegal activity.

jebartle 01-13-2020 10:08 AM

Comcast job is to do whatever they can to make us nuts. My happy day was returning my box of equipment to comcast store with a circle and cross over comcast name. Unfortunately that was short-lived as I still need wifi, and then to add insult to injury finding out that hulu was bought by comcast, ugh! Hopefully, in the near future, I'll really be able to cut cord. Btw, streaming is not great, BUT, I'd rather watch the grass grow, then deal with comcast again!

New Englander 01-13-2020 11:22 AM

Even though I'm only six months into a two year contract, Comcast just raised my bill $2. I know it's a tiny amount, but I'm suppose to be locked in at my price for two years. It would take me a half hour on the phone with them to find out why. Not worth it to call.
:mad::swear:

CWGUY 01-13-2020 01:04 PM

Quote:

Originally Posted by New Englander (Post 1709461)
Even though I'm only six months into a two year contract, Comcast just raised my bill $2. I know it's a tiny amount, but I'm suppose to be locked in at my price for two years. It would take me a half hour on the phone with them to find out why. Not worth it to call.
:mad::swear:

24 -6 = 18
18 X $2 = $36 for 1/2 hour or $72.00 an hour...... they love people like you! :popcorn:

PoolBrews 01-13-2020 01:10 PM

If you look at the bill, the specific rate increase was for the local channels. This means that the local channels raised their rates to Comcast, and this was passed along.

I get the 220+ channel pack and 200MB internet for $131 a month. I have tried "cutting the cable" (and I am an IT guy, so I understand how all this works), but it you really want to get local channels, have a DVR, etc, the cost ends up being higher than what I get through Comcast.

If you're willing to go without a lot of what you have now, then yes, you can reduce your bill.

With regards to DirecTV or Dish... I had one or the other for 20 years, then moved to Florida. Rain outs are extremely bad down here - loss of signal for multiple hours and multiple days. I finally dropped it.

I'm just saying do the math - include costs for internet (you'll need faster internet for multiple streaming sets), local channels, and whatever streaming services you get when you cut the cord. You'll be surprised how much all that really costs.

Velvet 01-13-2020 01:42 PM

The more people cutting the cord, the less revenue for Comcast, the higher the price for the remaining users, I would think.

When Comcast said they would be a charge for the months I am not in TV, that was it - never occurred to me to use them again. Comcast is going to have to come up with something special to get new customers.

Bowtorc 01-13-2020 09:38 PM

Try call again and ask for customer retention dept. Probably will get a reduced rate

Northerner52 01-14-2020 05:22 AM

Quote:

Originally Posted by Bowtorc (Post 1709574)
Try call again and ask for customer retention dept. Probably will get a reduced rate

When my 2 yr contact ended my bill shot up $50. I called to cancel and said 3x I just wanted internet service as I was going to subscribe to YouTube TV. They finally offered my a plan that was cheaper than my 2 year contract. Just say NO until they give you their best offer. I do this with Sirius XM too.

BTW, you can get high definition with attic antennas too and some get a lot of channels.

Mmarr 01-14-2020 05:35 AM

Quote:

Originally Posted by Topspinmo (Post 1709379)
I’m sick of it too, next time the raise rates I going with dish. Too many up charges on Comcast bill. Alcohol and tobacco are taxes less IMO. And that’s saying something.

Live stream...antenna..great local stations.. kill the dish too..no better..

DReifinger 01-14-2020 06:20 AM

We have Comcast as well. I wish it was less expensive also. We don't have a contract and I'm glad, never did. I am very happy with their TV service and internet. All the carriers have crazy prices wherever you live and whoever they are. It's really a shame.

Skunky1 01-14-2020 06:33 AM

Get a fire stick and antenna and kick Comcast to the curb

jedalton 01-14-2020 07:06 AM

I have Comcast wi-fi only just increased from $59.95 to $79.95. Have no other choice.

bmit16 01-14-2020 07:20 AM

The Villages needs to open the market up to all providers. They control the markets. The kick backs from comcast and spectrum must be pretty good.

NY2TV 01-14-2020 07:27 AM

The increase in my bill was due to increase in Broadcast TV fee which went from $10 to $14.95. I was told years ago it was a pass-through fee they are charged. So I emailed Comcast to ask for some sort of documentation to show that this is what they are actually charged and I got no response.

OhioBuckeye 01-14-2020 07:34 AM

Ohiobuckeye
 
Quote:

Originally Posted by cordenny (Post 1709370)
I just viewed my new bill from Comcast and my bill went up another $6.00. They raised all their fees and rentals.
I am so tired of dealing with them year after year!! Unfortunately, in our area, we only have this choice or a dish.
I can see why people want to pull the cord.

I know this has nothing to do with TV but where I live we have probably 5 or 6 choices of cable. I would say 90% of the residents here took Frontier & it must be pretty cheap for the subdivision because our HOA pays for it & it’s FREE & we get cable & Internet. When we moved from TV we paid $165. a month for Brighthouse. I’m sure if we can get Frontier here in Texas you should be able to get it in TV. I like it because I get all & any NCAA , pro game that being played. (got every Ohio St. game, GO BUCKS) As a matter of fact we get just about any sport you want. We even get Corn Hole tournaments. But maybe again maybe nobody in TV wants it. I’m sure if TV’s wanted to they could get the residents a good deal somewhere!

OhioBuckeye 01-14-2020 07:36 AM

Ohiobuckeye
 
Quote:

Originally Posted by bmit16 (Post 1709623)
The Villages needs to open the market up to all providers. They control the markets. The kick backs from comcast and spectrum must be pretty good.

bmit16, read my comment below!

biker1 01-14-2020 07:44 AM

Here is our math:

CenturyLink internet only: $45
YouTubeTV: $50

Total: $95

YouTubeTV has the local affiliates and DVR in the cloud.

You need approximately 5 megabits per second of internet bandwidth per stream for 1080p hi-def.

Quote:

Originally Posted by lrvalley (Post 1709478)
If you look at the bill, the specific rate increase was for the local channels. This means that the local channels raised their rates to Comcast, and this was passed along.

I get the 220+ channel pack and 200MB internet for $131 a month. I have tried "cutting the cable" (and I am an IT guy, so I understand how all this works), but it you really want to get local channels, have a DVR, etc, the cost ends up being higher than what I get through Comcast.

If you're willing to go without a lot of what you have now, then yes, you can reduce your bill.

With regards to DirecTV or Dish... I had one or the other for 20 years, then moved to Florida. Rain outs are extremely bad down here - loss of signal for multiple hours and multiple days. I finally dropped it.

I'm just saying do the math - include costs for internet (you'll need faster internet for multiple streaming sets), local channels, and whatever streaming services you get when you cut the cord. You'll be surprised how much all that really costs.


OhioBuckeye 01-14-2020 07:47 AM

Ohiobuckeye
 
Quote:

Originally Posted by jedalton (Post 1709619)
I have Comcast wi-fi only just increased from $59.95 to $79.95. Have no other choice.

Yes, we had Brighthouse & when we first got it, it was $59.95 a month too. When we moved 7 yrs. later we were paying $165. (for cable & Internet)We now get cable TV & Internet for FREE through our HOA, I’m sure TV could do the same thing. TV could get the residents a good deal if they wanted.

biker1 01-14-2020 07:51 AM

Depending on where you live in The Villages, you may have multiple choices. Where we live, we have 3 choices for internet access (Comcast, Spectrum, and CenturyLink), and 2 choices for traditional "cable" TV (Comcast, Spectrum) plus satellite, of course.

Quote:

Originally Posted by bmit16 (Post 1709623)
The Villages needs to open the market up to all providers. They control the markets. The kick backs from comcast and spectrum must be pretty good.


jog222 01-14-2020 08:04 AM

Quote:

Originally Posted by OrangeBlossomBaby (Post 1709388)
We're paying $50/month for the 2nd-to-lowest internet plan, which was supposed to be 60mbps but they upgraded us to 100mbps for the same $50/month. We have a roku stick, which cost us I think around $60 to purchase the stick and dongle. We get all the news channels, a kajillion movie channels. the ADDAMS FAMILY channel (can you believe that?!!!?), the James Bond channel (I know right?), a bunch of retro TV channels, classic film channels, all kinds of crazy stuff, plus some sports recap channels. We pay nothing for those, it's all included with the Roku.

We CAN get TV bundles for an extra $50 with Youtube or Hulu but so far we're okay with what we have now. Plus I do these shopping apps which gives me amazon and google play credit, so if I want to see a movie that isn't available free, I just use my credits and rent them from google or amazon and STILL don't pay a dime. I saw Judy today, with Renee Zelweiger. It was $1.99 to rent but I used the google pay credit I get from google rewards. Net cost: zero.

We did the same thing and cut the cord and love it. Get all the content we did before for a lot less money.

toeser 01-14-2020 08:08 AM

Go Streaming
 
Quote:

Originally Posted by cordenny (Post 1709370)
I just viewed my new bill from Comcast and my bill went up another $6.00. They raised all their fees and rentals.
I am so tired of dealing with them year after year!! Unfortunately, in our area, we only have this choice or a dish.
I can see why people want to pull the cord.

Just make sure you have decent Internet service and go streaming. YouTubeTV is great and it's only $50 per month for something like 70 channels. You can add on additional channels such as movie channels for extra. You need something like a Roku for each TV, but YouTubeTV allows up to six devices. I dropped Comcast for their ridiculous fees and have never looked back.

PoolBrews 01-14-2020 08:56 AM

Quote:

Originally Posted by biker1 (Post 1709629)
Here is our math:

CenturyLink internet only: $45
YouTubeTV: $50

Total: $95

YouTubeTV has the local affiliates and DVR in the cloud.

You need approximately 5 megabits per second of internet bandwidth per stream for 1080p hi-def.

We tried this - but going from 200+ channels on DirecTV or Comcast to 70 on YouTube left out several channels that either me or my wife really wanted. The cost to get another service that offered these channels added yet another $30 to the cost.

In addition, you now have to juggle which service to start for the channel you want to watch - I'm OK with that, but my wife isn't.

If you plan on only getting 5mbps per stream, you need to plan on seeing your shows stutter and freeze at times. I know folks that try to save money by getting the 12mbps service and their screens have constant issues with one stream.

However, 50mbps should be enough for most purposes.

There is nothing wrong with cutting the cord - just realize that you do give up some features/channels/selections to save that money. As long as those options mean nothing to you, that is great!

biker1 01-14-2020 09:09 AM

We had 10 megabit per second internet for about 2 years and never had any issues with 2 hi-def streams. Some services, such as Netflix, are adaptive and will adjust the resolution if necessary to prevent buffering delays if you have a poor internet provider. If you want to stream 4k content then about 20 megabits per second is required per stream. While it can be nice to have some webpages with numerous graphics load a bit quicker, most people are paying for more bandwidth than they need. I can't speak of the quality of Comcast and Spectrum internet, but CenturyLink via fiber to the house is reliable and the performance is consistent.

Regarding features, YoutubeTV is essentially the same as traditional "cable". There is a programming guide and DVR.

Quote:

Originally Posted by lrvalley (Post 1709666)
We tried this - but going from 200+ channels on DirecTV or Comcast to 70 on YouTube left out several channels that either me or my wife really wanted. The cost to get another service that offered these channels added yet another $30 to the cost.

In addition, you now have to juggle which service to start for the channel you want to watch - I'm OK with that, but my wife isn't.

If you plan on only getting 5mbps per stream, you need to plan on seeing your shows stutter and freeze at times. I know folks that try to save money by getting the 12mbps service and their screens have constant issues with one stream.

However, 50mbps should be enough for most purposes.

There is nothing wrong with cutting the cord - just realize that you do give up some features/channels/selections to save that money. As long as those options mean nothing to you, that is great!


John_W 01-14-2020 09:30 AM

If you're worried about $6, don't ever sign up with Directv. In 12 years I've never had the same bill twice. Of course I'm always calling and getting a discount of some kind, and usually they come through. Past two years I was rewarded with NFL Sunday Ticket for free, but couldn't get it free this year.

I have the Premier Package which is every channel (330 Channels), plus HD DVR, second HD box, HD Tier Channels (Sony, MGM, HDNET, etc), Sports Package (all the local and national sports channels), all the premium channels (HBO, Cinemax, Starz, Showtime, TMC - about 8 to 10 of each in HD), maintenance plan. The tax in Florida alone is $22 a month, when you have no state income tax they get their money in other ways. Plus I'm on my last month of six months of paying for NFL Sunday Ticket installments, which was every game in the NFL. Directv is expensive, but you pay for the convenience of having every channel and it's shown on an on-screen channel guide and being able to jump back and forth and record 4 channels at once and store up to 200 hours forever. The only thing I don't have is the 4K box, but I didn't want to lose about 75 favorite movies I have already recorded. I figured since I'm retired and do enjoy watching TV, that I'm not going to sacrifice saving a few dollars, which would be blown on something else anyway.

steelergwl 01-14-2020 09:46 AM

Broadcast TV Fee
 
Comcast's Broadcast TV Fee increased by 49.5% this month. On my "contract" it goes from $10 to $14.95. Overall my bill will increase by $5.80.

For those of you who call Comcast, my advice is don't. Take a trip to the Xfinity store at the corner of Rolling Acres Road and Hwy 27/441. Talk to them in person! No retention department to deal with. Last July when my 2 year"contract" was almost up, I went to the store with the intent of closing my account. I merely asked "what can you do for me." Within five minutes I was given a lower rate than before, plus upgraded equipment.

I'll make another trip to the store in 2021, ready to cancel, unless a better deal is offered.

rmd2 01-14-2020 10:24 AM

I HATE Comcast.

stan the man 01-14-2020 10:34 AM

Quote:

Originally Posted by Northerner52 (Post 1709602)
When my 2 yr contact ended my bill shot up $50. I called to cancel and said 3x I just wanted internet service as I was going to subscribe to YouTube TV. They finally offered my a plan that was cheaper than my 2 year contract. Just say NO until they give you their best offer. I do this with Sirius XM too.

BTW, you can get high definition with attic antennas too and some get a lot of channels.

so what was your bottom price ???

meridian5850 01-14-2020 10:55 AM

We decided to "cut the cord" a few months ago. I made a list of everything we record (hardly ever watch TV live anymore), then listed the streaming services - Hulu, Sling Orange, Sling Blue, YouTube TV, etc. Then checked which services had our programs and ended up with Hulu + Live TV and Sling Blue, which duplicated everything we watched on Spectrum. All our TVs have Roku. Kept Spectrum for internet and voice. Saved about $80/month.

prettyw102@aol.com 01-14-2020 08:58 PM

Contracts Mean Nothing
 
We have been with Comcast for many years, first in South Florida, now here. Many people (including us) thought that entering into a 2 year contract locked in our rate for 2 years. Not sooo! We have the Preferred Package with Internet. Went from $155 to $162 in 5 months. Funny thing is, if you want to cancel, they will tell you you are in a contract. Contract is one sided...

New Englander 01-15-2020 11:18 AM

Quote:

Originally Posted by prettyw102@aol.com (Post 1709855)
We have been with Comcast for many years, first in South Florida, now here. Many people (including us) thought that entering into a 2 year contract locked in our rate for 2 years. Not sooo! We have the Preferred Package with Internet. Went from $155 to $162 in 5 months. Funny thing is, if you want to cancel, they will tell you you are in a contract. Contract is one sided...

True that!

JC419 01-15-2020 07:50 PM

Got my bill yesterday and see that it is $40 higher. I was stunned. I looked and I see that they said I added Cinemax on Dec 14 for $14. Mind you, Cinemax was part of our package until they switched it for hits which stinks.
I contacted them and said I never added Cinemax and do not want it. I was told because I am such a good customer they will remove charge and channel. Fingers crossed it happens.

jacksonbrown 01-16-2020 08:28 AM

Our Xfinity bill was to increase nearly $40 come first of February. I called and explained that I was on "fixed income" and would be forced to opt for internet only. After much hemming and hawing, the rep explained that I simply needed to renew my subscription for another two years. The bill went up $3.00 but the rep gave me a one-time $25 credit.

Seabee 01-17-2020 08:13 PM

You can stream everything like I do and save $$$

retiredguy123 01-17-2020 11:37 PM

If you have Xfinity, when your 2-year contract is about to expire, make an appointment and visit the store on 441 near Best Buy. It's much easier to renew the contract in person and they will give you a printout of the new services and payments. Almost every contract will come with a 40 or 50 dollar per month discount that will automatically expire at the end of the contract period. I think this is why some people get mad when their bill goes up. They don't realize that the contract expired and the discount was removed. In my opinion, calling them on the phone to renew the contract is much more difficult and cumbersome. Also, if you want to downgrade to an Internet only service, you can do that anytime without paying the penalty in the contract. The penalty only applies when you cancel all services.

Bogie Shooter 01-18-2020 03:29 PM

Quote:

Originally Posted by retiredguy123 (Post 1710480)
If you have Xfinity, when your 2-year contract is about to expire, make an appointment and visit the store on 441 near Best Buy. It's much easier to renew the contract in person and they will give you a printout of the new services and payments. Almost every contract will come with a 40 or 50 dollar per month discount that will automatically expire at the end of the contract period. I think this is why some people get mad when their bill goes up. They don't realize that the contract expired and the discount was removed. In my opinion, calling them on the phone to renew the contract is much more difficult and cumbersome. Also, if you want to downgrade to an Internet only service, you can do that anytime without paying the penalty in the contract. The penalty only applies when you cancel all services.

I have always been treated well when visiting the store with issues of any kind.


All times are GMT -5. The time now is 07:25 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.32 (Pro) - vBulletin Mods & Addons Copyright © 2025 DragonByte Technologies Ltd.