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-   -   Sumter Landing Dental Care (https://www.talkofthevillages.com/forums/medical-health-discussion-94/sumter-landing-dental-care-314677/)

Ingridbrandt48@gmail.com 01-05-2021 08:55 AM

Sumter Landing Dental Care
 
Have been a patient of Sumter Landing Dental Care for 5 years.
Wonder if any one else has experienced the following : After my last dental cleaning in June of 2020 or so, a new appointment was made for cleaning for Nov.2020 - they called and rescheduled that for Dec.due to Covid - OK no problem - then they rescheduled that one for Jan.7, 2021 - ok still not allarmed - then on Jan.4, 2021 they contacted me to let me know that the Doctor wasn't in that day and they had to reschedule ....... for JUNE of 2021 . due to Florida law that the Dentist has to excam prior to cleaning ! What the HECK is going on at Sumter Landing Dental Care ! ! ! Very unhappy with the whole issue - it can't be JUST because of the Covid issues. (and all that after I spend more than 10 thousand dollars out of pocket with them in the last 2 years !

Anyone else that has this experience with them ?

PugMom 01-05-2021 10:46 AM

i use them, & yes, they have VERY STRICT covid rules, but i don't think it's just them. dentists have a different protocol because they're routinely exposed to various body fluids. if all you spent was 10 grand, consider yourself lucky, lol. i've had some appointments cancelled, but what can you do? speak to the office manager herself, she will do her best. in the meantime if you have pain, you can directly make an appt with an oral surgeon, but some treatments/surgeries may not be covered

Topspinmo 01-05-2021 12:34 PM

Quote:

Originally Posted by PugMom (Post 1882761)
i use them, & yes, they have VERY STRICT covid rules, but i don't think it's just them. dentists have a different protocol because they're routinely exposed to various body fluids. if all you spent was 10 grand, consider yourself lucky, lol. i've had some appointments cancelled, but what can you do? speak to the office manager herself, she will do her best. in the meantime if you have pain, you can directly make an appt with an oral surgeon, but some treatments/surgeries may not be covered

Depends on whether they was free appointments after the 10 grand? I would be toothless hillbilly before I would spend 10 grand on couple teeth. Now whole mouth full? that’s doable, maybe? Luckily I still have good teeth.

Villagevip 01-05-2021 12:52 PM

I still have not found a dentist I trust, after three years in T.V. .. Without fail, all trying to expensive up sale me with different procedures, after initial cleaning.. Coming in from the Keys, had Everything taken care of before leaving the keys, including two implants...I know from the X-rays, that the damage they were showing me were fraudulent.......

charlieo1126@gmail.com 01-05-2021 06:22 PM

You obviously haven’t been to
 
Quote:

Originally Posted by Topspinmo (Post 1882818)
Depends on whether they was free appointments after the 10 grand? I would be toothless hillbilly before I would spend 10 grand on couple teeth. Now whole mouth full? that’s doable, maybe? Luckily I still have good teeth.

dentist to have any dental work lately ( lucky you) $10,000 doesn’t get you to far these days ( keep flossing)

Bass56 01-05-2021 07:57 PM

Beware of the new trailwinds dental in wildwood. Just another money hungry dental office in the villages. I'm going outside the villages from now on.

retiredguy123 01-05-2021 08:05 PM

Quote:

Originally Posted by Villagevip (Post 1882828)
I still have not found a dentist I trust, after three years in T.V. .. Without fail, all trying to expensive up sale me with different procedures, after initial cleaning.. Coming in from the Keys, had Everything taken care of before leaving the keys, including two implants...I know from the X-rays, that the damage they were showing me were fraudulent.......

Lots of horror stories about dental upselling in The Villages. Outside of The Villages, not so much.

laryb 01-05-2021 08:28 PM

I've been using Dr. Forrest Jerkins in Fruitland Park because of recommendations on the site. I used Sumter Landing Dental before that because they were in my Medicare network. After several free cleanings, I was told they wouldn't do anymore free cleanings until I had a deep gum cleaning. That's when I left and went with Dr. Jerkins. Said I didn't need a deep gum cleaning, and has never done anything that isn't needed. Sent me to Villages Endodontics to test a couple of teeth for root canals and crowns, and after seeing the x rays, told me that one tooth was find, and only needed one crown on the one I had the root canal on. I have Delta Dental Premier, but not sure what other insurance he accepts

Beepart 01-06-2021 05:46 AM

I had to go to the Summerfield office for my teeth cleaning

sdeikenberry 01-06-2021 05:48 AM

We use Serenity Denistry in Spanish Springs. They are very careful, have air cleaners in each room, they wear ultra protective headgear, patients only take mask off for actual work in the mouth, and they do not try to sell you on work needing done. Regarding teeth cleaning, it's nice to get it done every six months, but it's not mandatory. If you brush well, floss, etc., you can go a year unless you have some oral medical reason not to.

Sherrhud 01-06-2021 05:51 AM

Sumter Dental is the worst. Don’t ever go there.

riley2011 01-06-2021 05:58 AM

Marion Dental hasn’t cancelled any appointments and I also see a periodontist once a year and no cancellation at his office either.

Mrmean58 01-06-2021 06:04 AM

Quote:

Originally Posted by Ingridbrandt48@gmail.com (Post 1882683)
Have been a patient of Sumter Landing Dental Care for 5 years.
Wonder if any one else has experienced the following : After my last dental cleaning in June of 2020 or so, a new appointment was made for cleaning for Nov.2020 - they called and rescheduled that for Dec.due to Covid - OK no problem - then they rescheduled that one for Jan.7, 2021 - ok still not allarmed - then on Jan.4, 2021 they contacted me to let me know that the Doctor wasn't in that day and they had to reschedule ....... for JUNE of 2021 . due to Florida law that the Dentist has to excam prior to cleaning ! What the HECK is going on at Sumter Landing Dental Care ! ! ! Very unhappy with the whole issue - it can't be JUST because of the Covid issues. (and all that after I spend more than 10 thousand dollars out of pocket with them in the last 2 years !

Anyone else that has this experience with them ?

Absolutely has to do with COVID and yes, it's not just you.

Rwirish 01-06-2021 06:06 AM

Go toothless before spending $10,000

johnfarr 01-06-2021 06:15 AM

Palm Ridge Dental is the BEST!
 
Highly recommend any of the three dentists practicing there.

(352) 391-9930
11938 County Road 101The Villages, FL 32162

BoatRatKat 01-06-2021 06:53 AM

Quote:

Originally Posted by laryb (Post 1882994)
I've been using Dr. Forrest Jerkins in Fruitland Park because of recommendations on the site. I used Sumter Landing Dental before that because they were in my Medicare network. After several free cleanings, I was told they wouldn't do anymore free cleanings until I had a deep gum cleaning. That's when I left and went with Dr. Jerkins. Said I didn't need a deep gum cleaning, and has never done anything that isn't needed. Sent me to Villages Endodontics to test a couple of teeth for root canals and crowns, and after seeing the x rays, told me that one tooth was find, and only needed one crown on the one I had the root canal on. I have Delta Dental Premier, but not sure what other insurance he accepts

I too go to Dr. Jerkins. No only is he an excellent dentist but he is completely honest and never tries to upsell anything. He's a nice guy too as is his entire staff. So happy to have found him after going to one of the scammer dentists around here for just a cleaning. Prior to moving down here I had been to my dentist who assured me all was great. Six months after moving here I went for a cleaning at a well known dentist in TV, now I needed 4 crowns! I don't think so. Found Dr. Jerkins who assured me all was well with my teeth.

Sunflower33 01-06-2021 07:02 AM

I have used Main Street dentistry in Leesburg for years and have never had that problem Dr job and his wife are both great dentist and their staff are good as well. Their work is the best

La lamy 01-06-2021 07:08 AM

Quote:

Originally Posted by Villagevip (Post 1882828)
I still have not found a dentist I trust, after three years in T.V. .. Without fail, all trying to expensive up sale me with different procedures, after initial cleaning.. Coming in from the Keys, had Everything taken care of before leaving the keys, including two implants...I know from the X-rays, that the damage they were showing me were fraudulent.......

WHOA!!! So hard to trust. :ohdear:

samnail2262 01-06-2021 07:09 AM

Go to Nicaragua
 
My wife and I where tired of being ripped off in the states by dentists. 9 years ago we started going to Managua, Nicaragua to the Madriz family of Martha, David and Ivan. We go every year and sometimes twice a year. We have saved 10'sof thousand dollars, have a great vacation and made many friends in that time. Going back again early this year to
complete 2 crowns. They are wonderful people and no scamming. Most times they have saved us money from the quotes. They are also U.S. citizens

MIskra 01-06-2021 07:26 AM

I was a client of Sumter Landing Dental for 3 years. I really, really, really like Dr. Price. He has never upsold me on anything. In fact, all he has done for me is routine stuff like cleaning and xrays. He has always said my teeth are great. BUT, I can no longer deal with all the cancellations and rescheduling. This was happening long before COVID. When Sumter Landing Dental Care called me in December to AGAIN reschedule my appointment, I told them to forget it and I switched to another dental practice. My first appointment with them is in a couple weeks. I hope I like my new dentist as much as Dr. Price. I think that Sumter Landing Dental Care is too big and has a hard time handling their patient-load. Too bad, because I really do like the Dentist and their office is really good at handling insurance claims.

Rzepecki 01-06-2021 07:45 AM

Quote:

Originally Posted by riley2011 (Post 1883040)
Marion Dental hasn’t cancelled any appointments and I also see a periodontist once a year and no cancellation at his office either.

I see Dr. Wallace at Marion Dental and he has always been terrific. Doesn't upsell and tries to find ways to save us money. No cancelled appointments and they follow COVID procedures closely.

Girlcopper 01-06-2021 07:51 AM

Quote:

Originally Posted by Topspinmo (Post 1882818)
Depends on whether they was free appointments after the 10 grand? I would be toothless hillbilly before I would spend 10 grand on couple teeth. Now whole mouth full? that’s doable, maybe? Luckily I still have good teeth.

$10,000. is nothing for dental work. Obviously if you think thats expensive and wont pay it........get out the banjo and start gummimg some songs

mrf6969 01-06-2021 08:38 AM

Quote:

Originally Posted by Villagevip (Post 1882828)
I still have not found a dentist I trust, after three years in T.V. .. Without fail, all trying to expensive up sale me with different procedures, after initial cleaning.. Coming in from the Keys, had Everything taken care of before leaving the keys, including two implants...I know from the X-rays, that the damage they were showing me were fraudulent.......

You need to contact Angela Emrick DMD at VIP Dentistry 352-4312081....by far the best dentist in The Villages area. Honest, reasonable, extremely professional.

Ksnyder065 01-06-2021 08:44 AM

Similar experience. This is no way to treat a patient. I left the practice.

jbrown132 01-06-2021 08:55 AM

Quote:

Originally Posted by Ingridbrandt48@gmail.com (Post 1882683)
Have been a patient of Sumter Landing Dental Care for 5 years.
Wonder if any one else has experienced the following : After my last dental cleaning in June of 2020 or so, a new appointment was made for cleaning for Nov.2020 - they called and rescheduled that for Dec.due to Covid - OK no problem - then they rescheduled that one for Jan.7, 2021 - ok still not allarmed - then on Jan.4, 2021 they contacted me to let me know that the Doctor wasn't in that day and they had to reschedule ....... for JUNE of 2021 . due to Florida law that the Dentist has to excam prior to cleaning ! What the HECK is going on at Sumter Landing Dental Care ! ! ! Very unhappy with the whole issue - it can't be JUST because of the Covid issues. (and all that after I spend more than 10 thousand dollars out of pocket with them in the last 2 years !

Anyone else that has this experience with them ?

My experience with a number of dentists in TV is they are mostly all money grabbers. Yet to find a good and honest one. A couple of years ago at Sumter I had to have some resurfacing done. Went in and when they were finished, I started to leave and got to the front desk and my bite did not feel right. So I said to the receptionist something wasn’t right. She told me I would have to make another appointment. In not so friendly of terms I explained to her that was not going to happen. I turned around and walked back into the office found the dentist and told him my bite was of. He reluctantly took me back in and fixed it. They just wanted the extra appointment so the could double bill the insurance company. I have lived in TV for over 10 years. If you are not stuck in their health system, do yourself a favor and find a doctor and dentist in Ocala or Leesburg and you will be far less likely to get ripped off.

RaunchyRich 01-06-2021 08:55 AM

Most Dentists have scams to increase charges! Be safe and eat more soup!

hansel 01-06-2021 09:07 AM

I have been using Serenity for the last 8 years and am totally satisfied. They have followed the covid restrictions completely and have NOT cancelled a single appointment this last year. Due to previous dental problems I see them every 4 months..

lady lake 01-06-2021 09:22 AM

Not happy with them either. Husband had a crown that is terrible. when I finish with a cleaning doesn't. Feel like anything has been done. And the rescheduling several times has also happened to us. Any recommendations for a new dentist?

DAVES 01-06-2021 09:24 AM

Quote:

Originally Posted by Ingridbrandt48@gmail.com (Post 1882683)
Have been a patient of Sumter Landing Dental Care for 5 years.
Wonder if any one else has experienced the following : After my last dental cleaning in June of 2020 or so, a new appointment was made for cleaning for Nov.2020 - they called and rescheduled that for Dec.due to Covid - OK no problem - then they rescheduled that one for Jan.7, 2021 - ok still not allarmed - then on Jan.4, 2021 they contacted me to let me know that the Doctor wasn't in that day and they had to reschedule ....... for JUNE of 2021 . due to Florida law that the Dentist has to excam prior to cleaning ! What the HECK is going on at Sumter Landing Dental Care ! ! ! Very unhappy with the whole issue - it can't be JUST because of the Covid issues. (and all that after I spend more than 10 thousand dollars out of pocket with them in the last 2 years !

Anyone else that has this experience with them ?


Not that dentist. My OPINION based on my experience. I unfairly stick my wife with making such appointments, She is far nicer and far more accommodating than I am.
I believe the front desk ladies know that. Seems, whenever they have someone cancel
they call her and assume she will cheerfully accomdate them.

I locked horns with one of these people. They expected my wife to as she always does to accomdate them. I handled it and told them I would need to check and would call them back later in the day. She got all and took it upon herself to cancel my appointment. I asked to speak to the dentist and was told the dentist was with a patient. Fine and expected, I asked for a call back-never happened. I got a letter suggesting I find another dentist. If you are not aware you will get a like 6 week wait for a new dentist to see you. I got a likely standard atty prepared letter saying they would handle any emergency care for ???? six weeks. Truth, had I needed it fat chance on getting an appointment. I sent a restricted delivery letter, dentist needs to sign for it
outlining politely what happened. I got a call from the dentist who was very nice.
She claims she does not have complaints about the ??? receptionist. I directly said I am not suggesting she fires the lady. Now, I am still a patient. If, we call, the receptionist will not talk to me. We are treated like family of the dentist. Have not had any requests at all to change appointments.
They do not have an easy job. My view it is often not what they need to get done by how they speak. We've had an emergency could you do us a favor and come in early, late ???? tomorrow. That is far different than we've cancelled your appointment and rescheduled you for ........ The people in the front establish the personality of the practice. Too many of them are untrained or the wrong people in that tough job.

Nevinmann 01-06-2021 09:35 AM

Palm Ridge is great. I left Sumter because of poor experience there. Exam prior to
 
Cleaning can't be law. Call the dental board

eywvicki 01-06-2021 09:49 AM

Dentist
 
I quit using Sumter and went to First Choice Dental. FANTASTIC!!!!

DAVES 01-06-2021 09:49 AM

Quote:

Originally Posted by BoatRatKat (Post 1883052)
I too go to Dr. Jerkins. No only is he an excellent dentist but he is completely honest and never tries to upsell anything. He's a nice guy too as is his entire staff. So happy to have found him after going to one of the scammer dentists around here for just a cleaning. Prior to moving down here I had been to my dentist who assured me all was great. Six months after moving here I went for a cleaning at a well known dentist in TV, now I needed 4 crowns! I don't think so. Found Dr. Jerkins who assured me all was well with my teeth.

What I think I know. They no longer fill teeth with amalgam which we thought of as silver but is really a combination of silver an mercury. We were putting mercury, outlawed for thermometers, blood pressure machines, clocks etc into our mouths. The amalgam could fill larger cavities than the new adhesives they now use.

Perhaps a partial explanation why more crowns. In terms of money. Crowns are one of the most profitable procedures for a dentist. Perhaps, another reason for more crowns.

In many cases there are alternatives. Simply pull the tooth. A false tooth. False teeth.
Implants. All have problems. I had a tooth that was filled. Latter a root canal and a crown.
It cost me a small fortune. I suppose it lasted 40-50 years. Was it worth all the money?
Did I get my monies worth? I think so. Teasing- when it was pulled go figure, it cost me for that too.

zuidemab 01-06-2021 10:01 AM

UPSELL Denistry
 
Quote:

Originally Posted by Ingridbrandt48@gmail.com (Post 1882683)
Have been a patient of Sumter Landing Dental Care for 5 years.
Wonder if any one else has experienced the following : After my last dental cleaning in June of 2020 or so, a new appointment was made for cleaning for Nov.2020 - they called and rescheduled that for Dec.due to Covid - OK no problem - then they rescheduled that one for Jan.7, 2021 - ok still not allarmed - then on Jan.4, 2021 they contacted me to let me know that the Doctor wasn't in that day and they had to reschedule ....... for JUNE of 2021 . due to Florida law that the Dentist has to excam prior to cleaning ! What the HECK is going on at Sumter Landing Dental Care ! ! ! Very unhappy with the whole issue - it can't be JUST because of the Covid issues. (and all that after I spend more than 10 thousand dollars out of pocket with them in the last 2 years !

Anyone else that has this experience with them ?


I have not found a dentist to recommend as many posts also state. One more to never never try is the Aspen clinics. They seem to be 'Grad farms' for young graduates who may be paid on the commission basis - so lots of pressure on expensive procedures. They actually harmed my teeth. Different story for different time. :ohdear::ohdear:

Nursecasemanager 01-06-2021 10:08 AM

II am scheduled to have my teeth cleaned by Sumter Landing dental care January 12 and I do not have to see the dentist prior to cleaning.

TedfromGA 01-06-2021 10:18 AM

Forrest Jerkins DDS - new patient
 
FYI - I just called Jerkins dental (1/6/2021) for 6 month cleaning and exam. My health insurance is with The Villages United Health Care. Jerkins does NOT take that health care insurance.

Also they have just opened their practice to new patients so if you are interested....

villager4 01-06-2021 10:50 AM

My wife and I used VIP Dentistry. Not cheep but very honest and competent. Highly recommend.

GypsyRN 01-06-2021 10:59 AM

TV Dentist
 
Quote:

Originally Posted by zuidemab (Post 1883172)
I have not found a dentist to recommend as many posts also state. One more to never never try is the Aspen clinics. They seem to be 'Grad farms' for young graduates who may be paid on the commission basis - so lots of pressure on expensive procedures. They actually harmed my teeth. Different story for different time. :ohdear::ohdear:

We have been patients at Wildwood Dentists (WD) across from Publix in Traverse Plaza for over 5 years and we have never been "upsold" on any procedure. We have had several procedures "recommended" to us, such as deep cleanings for gum health, crown replacements for bacteria infections deep under the existing crowns, etc. etc. Again, they were recommended for the longevity of our dental health, not part of any strong arm tactic. Some we proceeded with, some we didn't.

Hubby had his two front teeth busted out out at an early age (you know, being propelled over the front of his new English bike at the tender age of 13 years)
and were replaced with a post and crown (the early form of implant technology). They BOTH lasted for almost 50+ years until one of the posts cracked and became loose. Now it wasn't like the dentist could just super glue it back together. The only recommendation was to remove the tooth entirely and then replace it with an implant. Hubby had it pulled and wore a "flipper" (denture with a fake tooth attached) and wore it for almost 2 years before he chose to bite the bullet (no pun intended) and proceed with the implant.

If you think that the state of your dental health is fine and okey dokey, then by ALL means disregard the warnings that your dentist happens to find on your xrays. Would you rather them not telling you about the problems, and letting things get out of hand? You can address it now, or later...when it might just progress to a point when other obstacles rear their ugly heads. Your choice.

Do all dentists point out potential problems going on in your mouth?...Yes! Do all do so by strong arming you?...No? We have trusted WD for a long time. Have certain key personnel at WD come and gone over the years?...Yes! IMHO Dr. Patel and his staff at WD at present is top notch. Give them a try and you'll be impressed. :coolsmiley:

carol boire 01-06-2021 10:59 AM

Dr Howell on 466 just before Rolling acres. Have been with him for at least 10 years, honest, trustworthy and does not force a procedure on you, he tells you what he is looking at and if it can wait.I trust the practice whole hardily .

ts12755 01-06-2021 11:30 AM

I get free exam and cleaning with them, but stayed away and paid another out of my pocket because neighbors warned me... Glad I did.

EdS 01-06-2021 11:52 AM

Dr. Heydari of Aesthetic Dentures at Colony is an excellent dentist. Received various awards from NY dental school. Great for implants. He has a 3D X-Ray machine. Will not try to do unnecessary procedures. Dentist and staff are very professional and friendly.
He is rare in being an honest dentist.


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