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-   -   Garage Door Opener not working (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/garage-door-opener-not-working-316938/)

Dr Winston O Boogie jr 03-01-2021 06:30 PM

Garage Door Opener not working
 
Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?

Bjeanj 03-01-2021 06:41 PM

Batteries?

JohnN 03-01-2021 06:48 PM

new batteries

Mortal1 03-01-2021 06:59 PM

And after the new batteries pair the remotes with opener.

retiredguy123 03-01-2021 07:05 PM

Has the wire that hangs loose on the motor casing been disturbed? Try moving it around into a different position. It is the receiver antenna that transmits the signal to the remotes. But, definitely replace the batteries.

Topspinmo 03-01-2021 07:15 PM

If all above don’t work ? Call Ryan o”cull.

StBernard1 03-01-2021 09:18 PM

Check that you did not hit the lock button on your wall opener

RICH1 03-01-2021 10:31 PM

Batteries....

Danphillips 03-02-2021 06:16 AM

I have had this happen and found that LED bulbs in the opener or the garage will effect the frequency of the opener.

thesicilian 03-02-2021 06:55 AM

I had exactly the same problem . Have u installed any led lighting recently in the garage ? I bought the garage light which I plug into an outlet and I love the light it gives me in the garage.
Then I had the same problems u describe ! I went on YouTube and sure enough I found a video
explaining how the use of led bulbs near the garage door opener can created these problems. I moved the light to another outlet and the problem disappeared !! Good Luck

Sailohio 03-02-2021 06:55 AM

I don’t think it is the batteries because of all three not working. It is probably the alignment of the sensors that won’t allow the door to close or open if something is in the way. I have sometimes, maybe three in nine years, had to make sure the sending unit for the opener, it is on the floor at each end of the door, points at the receiving unit. Just bend it a little until it works. It is not hard to do and you don’t need to pay anyone.

MandoMan 03-02-2021 06:56 AM

Quote:

Originally Posted by Dr Winston O Boogie jr (Post 1909747)
Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?

I’m sure you have changed the battery in the remote. Now, if the door didn’t shut at all—not your case—one thing to check would be that there isn’t something blocking The electric eye at the bottom of the door on each side. I’ve had them blocked with leaves, or a box someone had slid over. I’ve also had people bump the electric eye walking past so that it doesn’t reflect off the other side. Straightening it did the trick. But for your case, it’s puzzling.

Snowbug 03-02-2021 07:14 AM

Quote:

Originally Posted by Dr Winston O Boogie jr (Post 1909747)
Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?

Can you open the door with the code, from the box outside the garage? If not, I would try to re-pair the remotes. If you cannot get it to pair, my guess is that the receiver is bad.

Nevinmann 03-02-2021 07:54 AM

I had same problem. Called Romac.
 
Simple fix: Go to opener on the garage wall, put paper clip in tiny hole, light comes on, (repeat this until light stays on, if light goes off at first), press the button on the hand-held opener and light will go off. Bada bing, you're done.

[Q
UOTE=Dr Winston O Boogie jr;1909747]Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?[/QUOTE]

Windguy 03-02-2021 08:06 AM

I once had a similar problem. Romax came out and eventually found I had left an unused wireless doorbell sitting on a bench near the opener. I removed the batteries and my problem went away.

So, the moral of the story is to not have any RF devices in the garage.

JoelJohnson 03-02-2021 08:11 AM

We found that when it is cold outside the remote doesn't always work, but is OK once it warms up.

Dr Winston O Boogie jr 03-02-2021 08:14 AM

Quote:

Originally Posted by thesicilian (Post 1909841)
I had exactly the same problem . Have u installed any led lighting recently in the garage ? I bought the garage light which I plug into an outlet and I love the light it gives me in the garage.
Then I had the same problems u describe ! I went on YouTube and sure enough I found a video
explaining how the use of led bulbs near the garage door opener can created these problems. I moved the light to another outlet and the problem disappeared !! Good Luck

I had this problem in the past and change the bulb back to an incandescent. If it was the bulb, it would work when the bulb is not lit.

It's not the batteries. I just changed out the batteries in one of the remotes and batteries wouldn't effect the Home Link.

I did check the lock button and the sensors at the bottom of the doors.

But thanks for the suggestions.

Dr Winston O Boogie jr 03-02-2021 08:15 AM

Quote:

Originally Posted by Sailohio (Post 1909842)
I don’t think it is the batteries because of all three not working. It is probably the alignment of the sensors that won’t allow the door to close or open if something is in the way. I have sometimes, maybe three in nine years, had to make sure the sending unit for the opener, it is on the floor at each end of the door, points at the receiving unit. Just bend it a little until it works. It is not hard to do and you don’t need to pay anyone.

If it had something to do with the sensors, the wall switches wouldn't work either.

Dr Winston O Boogie jr 03-02-2021 08:15 AM

Quote:

Originally Posted by JoelJohnson (Post 1909873)
We found that when it is cold outside the remote doesn't always work, but is OK once it warms up.

It was 85 degrees yesterday but thanks.

Dr Winston O Boogie jr 03-02-2021 08:17 AM

Quote:

Originally Posted by Nevinmann (Post 1909865)
Simple fix: Go to opener on the garage wall, put paper clip in tiny hole, light comes on, (repeat this until light stays on, if light goes off at first), press the button on the hand-held opener and light will go off. Bada bing, you're done.

[Q
UOTE=Dr Winston O Boogie jr;1909747]Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?

[/QUOTE]

Which light? Why would this affect all three remotes?

Dr Winston O Boogie jr 03-02-2021 08:17 AM

Quote:

Originally Posted by Topspinmo (Post 1909764)
If all above don’t work ? Call Ryan o”cull.

Does he charge less than Romac? Looking at Angie's List he has mostly good reviews and a couple of bad ones. One comment was that his charges were outrageous.

laboutj 03-02-2021 08:21 AM

Is it a Romac? In October I bought an outside keypad for ours and after a month the same thing, works intermittently or not at all. I've tried batteries and nothing. Won't work for the longest time and then all of a sudden it will work for a day or two. Extremely frustrating, I should have put the $50 towards a new, quieter opener.

RRMM1204 03-02-2021 08:31 AM

Had the same issue last week. I could only open my garage door with the wall mount opener. Called Ryan O’cull 352-617-0522.
He diagnosed the problem as radio
interference. He said the problem usually goes away in a few days. The next day the door openers were working. So I recommend waiting a couple days. If that doesn’t work, call Ryan.

Oakdale712 03-02-2021 08:39 AM

I just had the same exact problem. The repair man told me the remotes needed to be recoded. Not an easy thing for me to figure out. Called Ryan Ocull Garage Door service. Cheaper than Romac and came the same day.

lvlwallach 03-02-2021 08:44 AM

Ryan Ocull is awesome. Quick and efficient and reasonable

willbush 03-02-2021 08:50 AM

Batteries or because all went at same time;suspect you just need to pair them with the main again.

Kathryn Putt 03-02-2021 08:51 AM

Greg has done a good job for us with several problems and he's very reasonable.
352-286-0129

pianoman88 03-02-2021 09:05 AM

DON'T CALL ROMAC. There are other much more reliable (and less expensive) places. Now... if your remotes all quite working at the same time, it's not the batteries. It the wall control still works, it's not the electric eye. If the motor runs but doesn't move the door, there's probably a loose pulley, and easily fixable in five minutes. My recent issue was bit different. The door developed a mind of its own. It would open at random, even with the wall switch in the 'off position.' It had a few people scratching their heads, until a technician pointed out that the openers used in Villages-built homes are junk, and the main circuit board inside lasts only a few years. And the gremlins I had sounded like mine had died.

Sooo I could spend $80 for a service call, then another $90-100 for the new board. Or I could run over to Lowe's and buy a complete new opener for about the same money. And install it myself, but that was fairly easy.

mpalazzola 03-02-2021 09:22 AM

you might not be at your own house. They all look the same.

Tunesmith 03-02-2021 09:34 AM

RF Noise?
 
Quote:

Originally Posted by Dr Winston O Boogie jr (Post 1909747)
Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?

I had a garage door opener that worked fine for many years, but then started to get flakey when using the remote to open/close the door. It turned out to be the power supply for my deck lights which was mounted under the deck at the rear of the house. It was starting to make a buzzing noise and was apparently giving off RF (Radio Frequency) noise that was interfering with the remote control signal. I replaced the power supply with a new one and the problem disappeared! Good luck with your quest and be sure to let us know the final solution!

APovi 03-02-2021 10:09 AM

Garage Door Controls
 
Quote:

Originally Posted by Dr Winston O Boogie jr (Post 1909879)
If it had something to do with the sensors, the wall switches wouldn't work either.

Perhaps incorrect - The wall control over-rides the remotes.
Probably a faulty sensor.

villagetinker 03-02-2021 10:29 AM

OP, were the RED and GREEN Leds on the back of the romac opener flashing or constantly on? If so this will give an indication of what is wrong. There is a chart on the instruction manual that gives all of the codes. The manual can be downloaded if you do not have a copy. The other problem that i have seen is that the installers tend to simply wrap and tape (sometimes masking tape) the connections to the sensors. These are subject to high humidity and will corrode and and become unreliable. My solution was to break the connections, one wire at a time and use compression fittings. Hope this helps.

Dr Winston O Boogie jr 03-02-2021 11:15 AM

Problem fixed and I have some information to pass on. I called Romac and made an appointment. I then asked to refresh my memory on how to reprogram the remotes. When I hung up I went out and gave it try and both remotes worked.

This surprised me as all three remotes were not working I assumed that it had to have something to do with the opener itself. I drove my car out to rest the Home Link and to my bewilderment, it was working without being re programmed.

So I called Romac back to cancel the appointment and relayed that I though that the whole thing was very strange. The woman on the phone asked me if I had had a power outage recently. I recalled that a few days ago, our power went out for about three seconds and came back on. Evidently, when this happens, the computer loses the connection to the remotes. I asked why the Home Link suddenly worked and she said that often when the remote that was originally used to program Home Link is reset, the Home Link will work as well.

So if you have a problem and you have lost power no matter how briefly, that could be your answer.

wisbad1 03-02-2021 12:09 PM

if you call Romac,they will give you a link to trouble shoot opener. very helpful and save srvice call $$$

pgettinger01 03-02-2021 12:41 PM

This sound like the sensor at the bottom of the door is not aligned properly or something is blocking it.

Gulfcoast 03-02-2021 12:55 PM

In my Florida neighborhood, occasionally a lightning strike will take out a garage door opener or a pool pump. Have you had any recent storms with lightning in TV?

Wizie1949 03-02-2021 01:53 PM

Quote:

Originally Posted by Dr Winston O Boogie jr (Post 1909747)
Has anyone ever experienced this and knows an easy fix so that I don't have to call Romac?

I came home lest night and the opener that I keep in the golf cart didn't work. It worked fine this morning however. Later on, I took the car out and the door would close using the HomeLink in the car.

Later when I took the cart out again it worked but the last time I took it out it didn't. I check out the opener in the wife's car and that one didn't work either.

So not, none of the three work. The door still function with the wall control.

Because all three remotes are not working I have to assume that it's something in the receiver.

Any suggestions before I spend money on a house call?

If you haven’t checked the batteries do that first. Next step, especially if the door is opening with someone else’s opener is to reset the Romac system. Romac emailed me the instructions. If you can’t get them from them let me know.

C. C. Rider 03-02-2021 02:21 PM

Quote:

Originally Posted by APovi (Post 1909976)
Perhaps incorrect - The wall control over-rides the remotes.
Probably a faulty sensor.

The wall control won't override the "obstruction" sensor. That's the little beam of light near the floor from one edge of the door to the other. This is to prevent people from getting crushed by a closing garage door.

If the red light is blinking, there's an obstruction in the way or else someone has knocked one of the beams out of alignment.

jenreed 03-02-2021 02:27 PM

This same thing happens to us all the time. My husband has to reprogram the garage door opener every time. Not sure why this happens though but reprogramming works for awhile

Gulfcoast 03-02-2021 02:54 PM

Quote:

Originally Posted by Dr Winston O Boogie jr (Post 1910003)
Problem fixed and I have some information to pass on. I called Romac and made an appointment. I then asked to refresh my memory on how to reprogram the remotes. When I hung up I went out and gave it try and both remotes worked.

This surprised me as all three remotes were not working I assumed that it had to have something to do with the opener itself. I drove my car out to rest the Home Link and to my bewilderment, it was working without being re programmed.

So I called Romac back to cancel the appointment and relayed that I though that the whole thing was very strange. The woman on the phone asked me if I had had a power outage recently. I recalled that a few days ago, our power went out for about three seconds and came back on. Evidently, when this happens, the computer loses the connection to the remotes. I asked why the Home Link suddenly worked and she said that often when the remote that was originally used to program Home Link is reset, the Home Link will work as well.

So if you have a problem and you have lost power no matter how briefly, that could be your answer.

I didn't see your update when I posted earlier. Sounds as though you were able to troubleshoot the problem. Glad you were able to fix it so easily. It's crazy how temperamental these garage openers can be!


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