VCDD & Citizens Bank
 

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

I've had my utilities (water/sewer/amenity) and my electric auto-deducted since day one with no problems.

I don't have a loan with Citizens Bank so can't speak to that.

Same here---absolutely no problem with Citizen's First

????? End user error ??????

What gets me is that they use a third-party company to handle their credit card transactions, and you have to pay a fee over and above whatever you pay for a drivers' license, any kinds of permits, or even pay your taxes if you use a credit card.

They nickel and dime you to death, but proclaim proudly that they're a low-tax state.

Gimme a break.

I always just put cash in an envelope and mail it.

The government agencies have no choice but to change the fees. The credit card companies charge a fee for every transaction. Not collecting the fee would be lowering the amount collected for the taxes or other fee and thus be giving preferential treatment.
Businesses don’t change a fee because they take it out of their profits. They compensate by raising their prices to cover the costs. While generally only about 3%, these fees amount to a large amount of money for businesses both large and small.

Would you like my address? :)

Satisfied Citizens Bank customer here. Everything electronic. No checks.

lol 😆.

Sometimes people just don’t listen or read instructions and sometimes just don’t listen.
Upon sign up for auto pay thru SECO, VCDD Cell bill since it is thru your bank there is a cut off time for processing and data entry. Once it’s activated your bill if mailed or paperless will state you are on Auto Pay.
Always READ your invoices

OP just moved here and complaining already.

Typical....moved to TV and is entitled

That's a bit harsh. I would suggest "technochallenged" would be more likely.:1rotfl::1rotfl::1rotfl:

All of my bills are emailed, never a problem with North Sumter, but Central Sumter going to same email never received bill. The conformation email came, but not the first bill. I called and yes The very nice lady said they need to remind customer, when signing up for paperless, bill may not show up with certain email addresses.

I never have auto debt, never trust a company to be in my pocket. This month in error Comcast billed $486.27. Bill should have been $86.27, if I had auto pay, that extra $400 would be in credits for months. There was no explanation, other than if you pay the amount billed we will give you a credit each month. No thank you.

You can pay everything electronically without doing auto payments at all.

Not true. Some companies are starting to require auto pay. For example, two companies are Xfinity Mobile and Dean's Landscaping. I had a conversation with the Dean's manager, where I offered to use their service, if they would bill me monthly. He told me that the only way they would do business with me was to provide a credit card that they could bill automatically. I told him that I would use another company.

The only way to get the Xfinity Mobile cell phone service is to sign up for auto pay. They will not bill you.

Allow me to rephrase…

_I_ can pay everything electronically without doing auto payments at all.

That is because of the fees credit card company uses. Has nothing to do with state of Florida. That charge is everywhere. Simply a cost of doing business.

Suggest you move somewhere else and take your entitled attitude with you. Most of us really enjoy living here...

Never mentioned that I didn’t use online banking. My last set of checks were ordered in 1999, and I still have extra.
Just stated all bills are paperless. However Deans does not allow any billing, I don’t allow them access to my bank. Paid through Amex, if it’s wrong, Amex takes care of it in minutes

Been doing it with BB&T for years. Also, have some autompays on a credit card. Theres several ways to do it

Entitled?
 

Entitled? Never in my life. Moved here to help my 68 year old husband who has Alzheimer’s. Thought I would get support and good health care.

Citizens teller told me to be sure to check because the auto draft program doesn’t work well. TELLER told me that!

Yes, I am complaining and sadly beginning to regret my move here for sure.

Use CC for most auto-pays. Then if any problems you can always dispute payment. Use a cash back card that offsets most if not all transaction fees the company charge

We owed $3 to Mass. toll roads and their drive thru camera's which was fine. Their site wanted $3.99 to put on credit card but the bank transaction was free. If you want to put your taxes on a credit card and you pay you bill in total that's not a bad deal but look out for late fees and interest if you don't.

Same here. Deans lost a customer because they refused to bill me monthly and refused to even let me pay monthly with my credit unions online bill pay.

My VCDD is auto deducted but we stay away from Citizens Bank. We stay away from The Villagers owned companies to give business to the competitors whether its banking, insurance etc.

Citizen Bank
 

We moved here several years ago. At that time we set up our checking with Citizens Bank. They even helped us set up our payments by automatic check for Homeowner fees, electric, and gas. Their customer service is their strength.

We use Citizens, my only complaint is that they send a physical statement, I get the electronic version but can't stop the paper version.

Same with Leesburg Electric. I receive the electronic bill by email, I pay it, and then they still send me a paper bill in the mail.

Love Citizens “Bill Pay”! Never had a problem in 7 years.

What? I moved here with my 68 year old husband who has Alzheimer’s for support and health care. I have never been entitled in my life. Worked for everything I have. Yes, I’m complaining and sadly beginning to regret my move here.

Simple. Change banks.

I can understand that because billing people does not guarantee that they will pay. Companies don't want to go through the aggravation and expense of billing, rebilling, reminders, collection agencies, etc. Too many deadbeats out there.

I am very sorry you are getting such rude responses to your post. Every time I read the world entitled I cringe.

All my bills are set for bank to autopay on a specific date of the month. Have lived here 13 years and always pay that way. No problems.

Seco is the same, email and paper. I was told by Seco the reason for continuing with paper was there are problems with customers not getting the email. Then their bill was late adding a late fee. So paper will continue to come, as does Citizens. With all my other banks I can print all my tax info, Citizens didn’t have that ability. North Sumter and Central Sumter just email no paper.

???
 

I have lived here 8 years...the check stubs in my checkbook are all either to my church or to my hairdresser!! Everything else is taken care of on line!

Interesting. We've been with Seco since 2011 and have never gotten a paper bill. It has always been just by email.

The only thing paper we get is a mortgage bill and bank statement from Citizen's, an account we don't use but had to open when we closed on the current house. Citizen's people are very kind and helpful, but the bank itself just won't march into the 21st century.

Hey it's better than it used to be, believe it or not. It used to be that you could only get the monthly VCDD bill by mail. They, not too many years ago, finally developed the option of getting email bills. But still, you have to go into the online Citizens banking to set it up for payment.
I don't trust allowing billing entities to have access to my bank account so I've tried to get the billing entities to send electronic billings to the bank so the bank could set them up for payment. The only one that would do that is SECO. So, if I travel for any period longer than a couple of weeks, I go into online banking and set up payments that exceed normal amounts to be sure I don't get penalized. You would think that if it can be done for SECO, that all monthly billing entities could do it. Aggravating and frustrating.

What I like the best is they call it a "convivence fee" for doing them the favor of directly depositing money in their account so they don't have to go to the expense of mailing you a bill and processing your return mail and check, so you pay for the privilege of saving them money

We have Xfinity internet and they gave us $10 off our monthly bill if we use auto credit card pay. For google and Amazon streaming, we had to do the same but no discount.