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charliev 10-26-2010 06:56 PM

EZGO RXV Electric Cart Problem
 
My 2009 EZGO RXV 48v electric cart is about 18 months old and having some problems. Most recently after driving about 15 miles when the state of charge (SOC) indicator reduces to 1/2, the gauge suddenly drops to zero with the warning light on. The cart continues to operate normally but now has a greatly reduced range (30 miles max). This has been going on for over a month and twice been back to the dealer. The first time the dealer replaced one of the Trojan 1275 12v batteries because it "tested bad". A week later the cart had the same problem (SOC gauge drops to zero) and the dealer replaced a second battery. I called yesterday with the same repeat problem and the dealer made another appointment to pick up the cart. The maintenance manager said it was the 3rd phone call that morning with the same complaint. Is anyone else have this problem? If so, what's the fix?

Charlie

cartwheel 10-27-2010 10:44 AM

Quote:

Originally Posted by charliev (Post 302638)
My 2009 EZGO RXV 48v electric cart is about 18 months old and having some problems. Most recently after driving about 15 miles when the state of charge (SOC) indicator reduces to 1/2, the gauge suddenly drops to zero with the warning light on. The cart continues to operate normally but now has a greatly reduced range (30 miles max). This has been going on for over a month and twice been back to the dealer. The first time the dealer replaced one of the Trojan 1275 12v batteries because it "tested bad". A week later the cart had the same problem (SOC gauge drops to zero) and the dealer replaced a second battery. I called yesterday with the same repeat problem and the dealer made another appointment to pick up the cart. The maintenance manager said it was the 3rd phone call that morning with the same complaint. Is anyone else have this problem? If so, what's the fix?

Charlie

I had a very similar problem with a Yamaha electric 48v. The problem was caused by a defective charger. My charger appeared to be working normally but was not. I had it checked by two different repair facilities and both said the charger was working correctly, but all they did was plug it in and verify that it would charge. But it was actually shutting down briefly after doing a full charge and 15 minutes later starting up again and never shutting down until it was unplugged. The overcharging destroyed 3 of my new Trojan batteries and weakened the rest. Maybe your charger is doing the same.

clekr 10-27-2010 12:34 PM

Charlie:

Look elsewhere on TOTV for similar problems with this model. Send me a PM and I'll discuss it with you.

charliev 10-28-2010 09:00 AM

Thanx for the quick reply, cartwheel, but my charger is not the problem. It has been checked out and I even traded chargers with a friend who has the same EZGO cart.

charger 10-29-2010 09:28 AM

There is new software out that will take of that problem. No more 1/2 charger to zero.

charliev 10-29-2010 09:30 AM

New software was installed in my cart last summer. Now it appears it is rapidly getting worse.

Charlie

charliev 11-05-2010 08:42 AM

The cart still has the same problem: when the state of charge (SOC) indicator reduces to 1/2, the gauge suddenly drops to zero with the warning light on. Also, the range on the cart has now dropped to about 20 miles until it dies. This time it took AGC a week and a half to pick up the EZGO cart for service. The cart was returned from AGC the next day. The "fix" was to replace battery #4. This is the second time that battery has been replaced in the last month and a half. That's 3 batteries replaced in less than 2 months. I'll have to drive it this weekend to see if there's any improvement.

Is anyone else having this problem with the new EZGO electric RXV golf cart?

Charlie

elevatorman 11-07-2010 09:22 PM

Have had my RXV for about a year now. No problems, I am pleased with it. Why don't you try taking it to Town & Country in Spanish Springs, for a second opinion.

charliev 11-20-2010 10:39 AM

Here's a quick update on my cart repairs. AGC found yet another bad Trojan 1275+ battery. This time is was the brand new battery #4 they just replaced 3 weeks ago! After replacing #4 battery, the cart now runs much better and seems to have more range, although the state of charge indicator still drops to zero and warning lite comes on with 1/4 charge remaining.

charliev 11-20-2010 10:48 AM

A good friend has the same 2 year old EZGO RXV electric cart that he purchased from Town & Country (T&C) in Spanish Springs. His cart has exectly the same problem, state of charge (SOC) dropping to zero with 1/2 showing on the gauge and significantly reduced range. T&C replaced one of his batteries (Trojan 1260) and added that more might need to be replaced in the future. After getting the cart back with the new battery installed, yesterday he barely made it home after driving just over 20 miles (includes 18 holes of golf). So it appears the problem is not with AGC or T&C, but with the 12 volt Trojan batteries.

charliev 11-20-2010 10:55 AM

The Trojan battery web site has some good info in their FAQ section. Click on this web link:
http://www.trojanbattery.com/tools/faqs.aspx
A good way to check battery condition is with a hydrometer. Specific gravity readings are contained in Trojan's application guide at this web site:
http://www.trojanbattery.com/pdf/UsersGuide_English.pdf
Hydrometers can be purchased for less than $10 online.

elevatorman 11-20-2010 11:49 AM

Quote:

Originally Posted by charliev (Post 310034)
Here's a quick update on my cart repairs. AGC found yet another bad Trojan 1275+ battery. This time is was the brand new battery #4 they just replaced 3 weeks ago! After replacing #4 battery, the cart now runs much better and seems to have more range, although the state of charge indicator still drops to zero and warning lite comes on with 1/4 charge remaining.

Please keep us updated, I also have a 2009 RXV. Have had no problems yet.

champion6 11-20-2010 12:17 PM

charliev, I don't know if this will help you, but it won't hurt. Take a look at these golf cart forums. Maybe you will find others with the same problem and, hopefully, a solution. Good luck.

Buggies Gone Wild
http://www.buggiesgonewild.com/

Buggies Unlimited
http://server1.buggiesunlimited.com/phpBB2/

doug11 01-29-2011 12:30 PM

Ripped off by EZ-Go on 441
 
I too am having the same problem... But my real problem is with the EZ-go Dealer Advantage golf carts...when i purchased my cart ez go owned the franchise...i paid full price because i was told that i had a Bumper to Bumper warranty including Batteries for 4 years...the sales manager, service manager and the sales girl all said that there would be no additional cost to me for four full years...again ...Bumper to bumper... now...they refuse to honor their word and want to charge me $48.00 for pick up and delivery... another LIE that was told to me to get me to buy the cart...RUN don't walk away from doing business with E Z GO ...they are slick rip off artists and don't seem to care about their reputation...

P S ... I just bought a second cart....Not an EZ-Blow...I will sell this $8,300 piece of crap asap....doug b

ron56 01-29-2011 04:27 PM

Town & Country Also
 
Doug,
I bought my EZ Go at Town & Country and got the same lie about 48 month warranty on the batteries. They even gave me an 8 1/2 x 11 sheet of paper with large print stating the fact. After purchase reading the very fine print that came with the owners manual it states: batteries warrantied for 48 months or 21,500 amp/hours which ever comes first. Well I went 12,400 amp hours in just 14 months. The cart broke down 5 times in 14 months. Once they change a controller, next time they changed a battery. After being there the 5th time I was told they couldn't find anything wrong. I don't think they know how to diagnose the problems. I had 4 12 volt Trojan T-1260 batteries. I hear they are the cheapest Trojans. I asked T&C to put in 4 T-1275 and they said EZ Go wouldn't allow them to do that. So I bit the bullet and traded it in for a gas Yamaha. I figured getting a lawyer and trying to get a new cart from EZ Go would cost me more than just trading that one in. I had a neighbor with an EZ Go crawl home a few nights ago. I'd tell everyone to stay away from EZ Go. At least now when I leave the house I know I'm going to get home without crawling or a tow.

RickeyAnn 04-18-2011 09:29 AM

ezgo fixed battrey problem?
 
Any one out there- I understand that the 2010`s and 11`s Ezgo electric carts have cured the problems with the 4-12 battery system. Is everyone with these years happy with there electic system now? I`m about ready to buy and I`m concerend about this issue. Help
Thanks RickeyAnn

Regor 04-18-2011 10:12 AM

I had problems with my early RXV with batteries going low after only 15 - 20 miles. Never needed a tow. Cart now has 8,000 miles on it and Town & Country has replaced all 4 batteries UNDER warranty! Not one red cent paid for any repairs or batteries. I now go 30+ miles with plenty of juice left but my butt can't take any more than 30 miles in ANY cart in a day!

ajbrown 04-18-2011 10:54 AM

Anyone measure their EZGO pack?
 
I have no skin in the RXV game, but as an electric cart owner, I like to learn what I can about batteries, etc. Personally, I tend to shy way from golf carts with 4-12V batteries. Granted EZGO's AC system is more efficient, but even by their own marketing that is only 10%.

Do any of the RXV owners out here check the pack voltages? For example:
  1. Voltage of pack fully charged after sitting for a few hours.
  2. Voltage after a 20 mile ride?
  3. Voltage after a 30 miles ride?
  4. How any miles can you travel and have the pack voltage be 48.4 volts.

This is a nice way to assess the state of the pack over time. I keep these numbers for my battery packs and am curious how the 4-12Volt batteries perform in the AC system.

If someone does that and wants to share, would be great to understand.

RickeyAnn 04-18-2011 11:27 AM

Doug

What year was you and your friends Ezgo?
Thanks RickeyAnn

normandy 04-19-2011 01:44 PM

[QUOTE=charliev;302638]My 2009 EZGO RXV 48v electric cart is about 18 months old and having some problems. Most recently after driving about 15 miles when the state of charge (SOC) indicator reduces to 1/2, the gauge suddenly drops to zero with the warning light on. The cart continues to operate normally but now has a greatly reduced range (30 miles max). This has been going on for over a month and twice been back to the dealer. The first time the dealer replaced one of the Trojan 1275 12v batteries because it "tested bad". A week later the cart had the same problem (SOC gauge drops to zero) and the dealer replaced a second battery. I called yesterday with the same repeat problem and the dealer made another appointment to pick up the cart. The maintenance manager said it was the 3rd phone call that morning with the same complaint. Is anyone else have this problem? If so, what's the fix?

Charlie[/QUOTE CHARLIE THERE IS A RECALL LAST YEAR ON YOUR CART, WHEN WE HAD MY WIFES SERVICE AT EZGO IN SUMMERFIELD, THEY REPLACED THE WHOLE ELEC. SYSTEM AND CHARGING SYSTEM AND NOW SHE GETS ABOUT 55-60 MILES A CHARGE. MITCH IS THE GUY TO TALK TO IN SERVICE.

Rosebud1003 11-03-2012 08:30 AM

Quote:

Originally Posted by RickeyAnn (Post 347630)
Any one out there- I understand that the 2010`s and 11`s Ezgo electric carts have cured the problems with the 4-12 battery system. Is everyone with these years happy with there electic system now? I`m about ready to buy and I`m concerend about this issue. Help
Thanks RickeyAnn

My suggestion is to have the dealer use the 6 8 volt system rather than the 4 12 volt. I have a 2011 with 4 12's and several of my friends have the same we've all had battery problems.

Jim

charliev 11-03-2012 08:48 AM

EZGO RXV Electric Cart Problem
 
I changed to six - eight volt Trojan batteries during summer 2012 and have had no problems since the battery change.

Evidently EZGO had a lot of problems with Trojan 12 volt batteries in 2009-2011 RXV carts. So much trouble that EZGO no longer installs Trojan 12 volt batteries in new carts. Now all new RXV carts come with four 12 volt batteries made by US Battery company, one of the oldest battery companies in the country.

Charlie

littleCedar 12-29-2012 10:16 AM

I have discussed on other forums the significant problems I had maintaining a fleet of early 2008 RXV's.

Batteries was one of the problems, with the autofill system failing to work properly. When I took over the fleet duties, and was suspicious, I found several dry cells, plates exposed. After much feet-dragging, E Z Go diagnosed it as float valves stems being too long, so they replaced them all with shorter stems. Then some did not shut off and some sells overfilled.

I'd have to check records, but E Z Go stonewalled the problem to the point where most of our fleet would not do 2 round a day and some would not do one round. At one point toward the end of the season in 2011, I had sorted the good from the bad, and half the cart barn was designated to be used only if absolutely necessary. We rented gas carts from another dealer for events.

E Z Go eventually replaced 117 batteries, but only after we had the problem for more than 2 years, and some batteries had too much use (the 21,400 hours mentioned) to be on warrantee.

At that point a new international management company took over our course and was able to negotiate getting the fleet replaced with 2012s.

I know linking to other forums is not appreciated here, so you can just google RXV Uato-Brake Problem III.

Talk to me there if you want to.

charliev 01-02-2013 10:40 AM

EZGO RZV Electric Cart Problem
 
Since starting this thread many months ago, I have heard from a lot of folks like yourself who described problems with EZGO electric RXV carts. One person worked for a Seattle area country club who said the carts quit so often, they had to use a special tool to manually pull the pin so the carts could be towed. My personal RXV cart is now 3 and a half years old. During the first year EZGO replaced the four 12 volt Trojan batteries 5 separate times. This happened to many friends also. To put it mildly, EZGO had massive problems with the 12 volt Trojan batteries. In fact, EZGO no longer uses 12 volt Trojan batteries. Now, all new RXV carts come with four 12 volt batteries made by US Battery company. Last summer I changed batteries in my cart. I had six 8 volt Trojan batteries installed by EZGO which included a new battery tray, new cables, etc. That cost was not cheap, but I now have reliable batteries and the cart is operating like it was new. For anyone else who has the EZGO RXV electric cart, suggest changing to either six 8 volt batteries or eight 6-volt batteries. You will be much happier with the performance and increased range.

lemkeml 03-25-2013 04:56 AM

My wife wants an electric cart with a hard enclosure. I am looking at buying a 2011 EZ-Go RXV with a Curtis Cab. My concern is that this cart has 4 12-volt Trojan batteries. The owner was only getting around 20 miles on a charge. The dealer, AGC, recently replaced one battery and gave them a new charger. Owner says cart runs find now. Do I need to be concerned? Would you buy this cart, or for that matter any EZGO? Any advice would be greatly appreciated as I am supposed do buy this cart this afternoon.

kimball 03-25-2013 05:18 AM

Quote:

Originally Posted by charliev (Post 310038)
A good friend has the same 2 year old EZGO RXV electric cart that he purchased from Town & Country (T&C) in Spanish Springs. His cart has exectly the same problem, state of charge (SOC) dropping to zero with 1/2 showing on the gauge and significantly reduced range. T&C replaced one of his batteries (Trojan 1260) and added that more might need to be replaced in the future. After getting the cart back with the new battery installed, yesterday he barely made it home after driving just over 20 miles (includes 18 holes of golf). So it appears the problem is not with AGC or T&C, but with the 12 volt Trojan batteries.

I've had a similar problem with my Freedom RXV. AGC found nothing wrong. Have concluded that when it's time to replace batteries I will dump 12v and reconfigure to six 8v. seems like the only logical solution. Despite AGC BS I'm convinced this is a common problem. Assume Town and Country will honor the remaining warantee on cart bought from AGC. If so I may try them for service. Any comments about using T&C for service?

charliev 03-25-2013 06:59 AM

Last summer I replaced all 4 of the Trojan 12v batteries with six 8v Trojan batteries and have had no problems since. The replacement was costly (over $900) since the battery tray and all cables plus batteries had to be replaced, but I have no problem driving 10 miles to Nancy Lopez, playing a round of golf (about 7 miles) and driving 10 miles back home. There is still plenty of charge left to drive to town, etc. My EZGO RXV is about 4 years old now and I would definitely buy the same cart again.

kimball 03-25-2013 08:39 AM

[quote=normandy;347915]
Quote:

Originally Posted by charliev (Post 302638)
My 2009 EZGO RXV 48v electric cart is about 18 months old and having some problems. Most recently after driving about 15 miles when the state of charge (SOC) indicator reduces to 1/2, the gauge suddenly drops to zero with the warning light on. The cart continues to operate normally but now has a greatly reduced range (30 miles max). This has been going on for over a month and twice been back to the dealer. The first time the dealer replaced one of the Trojan 1275 12v batteries because it "tested bad". A week later the cart had the same problem (SOC gauge drops to zero) and the dealer replaced a second battery. I called yesterday with the same repeat problem and the dealer made another appointment to pick up the cart. The maintenance manager said it was the 3rd phone call that morning with the same complaint. Is anyone else have this problem? If so, what's the fix?

Charlie[/QUOTE CHARLIE THERE IS A RECALL LAST YEAR ON YOUR CART, WHEN WE HAD MY WIFES SERVICE AT EZGO IN SUMMERFIELD, THEY REPLACED THE WHOLE ELEC. SYSTEM AND CHARGING SYSTEM AND NOW SHE GETS ABOUT 55-60 MILES A CHARGE. MITCH IS THE GUY TO TALK TO IN SERVICE.

Can anyone provide any specific information about this recall. Where can I find out what carts it covers?

charliev 03-25-2013 10:22 AM

EZGO RXV Recall
 
The only recall I can find was way back in 2008 for "hip restraints".

littleCedar 05-12-2013 10:26 AM

EZ Go stonewalling cart problems:

Largest Verdict For Fraud Ever Rendered For Deception Related To E-Z-Go Golf Cars. Fraud Judgment For 1.67 Million Dollars Entered Against Textron Inc.
- - - - -
I am back with my northern fleet now. 2012 RXVs.

This week we had two solenoids fail and one cart die on the course.

I don't give much thought to one cart dying on the course because it easily could not have been plugged in, since most minimum wage cart attendants don't bother to check chargers when they close or open. Nor do most know anything about how a golf cart operates or how to maintain them.

I had another cart that was suspicious, a flashing green charger light after a full night and then a flashing red light. I moved it and plugged it in to another charger. An hour later it had a heavy sulfer smell and excessive heat from the batteries. I could actually feel the heat just walking by the cart.

I visually checked a few battery cells and the fluid level was OK. I filled the batteries using the autofill system and one valve did not close, overflowing that cell.

No conclusion on it, yet, but I put it in timeout.

littleCedar 05-13-2013 05:28 PM

Quote:

Originally Posted by lemkeml (Post 648091)
My wife wants an electric cart with a hard enclosure. I am looking at buying a 2011 EZ-Go RXV with a Curtis Cab. My concern is that this cart has 4 12-volt Trojan batteries. The owner was only getting around 20 miles on a charge. The dealer, AGC, recently replaced one battery and gave them a new charger. Owner says cart runs find now. Do I need to be concerned? Would you buy this cart, or for that matter any EZGO? Any advice would be greatly appreciated as I am supposed do buy this cart this afternoon.

Sorry I skipped this.

You always need to be concerned with mis-matched batteries, like sticking a new one in with old ones. Batteries should always be aged-matched. You can google the reason for that.

E Z Go knows this, and when they replaced 117 batteries in our fleet, in the carts where a battery tested bad, they took all of the batteries out of those carts and put them on wooden pallets. So, before they started replacing the batteries with new ones, they had all of the old ones that had not tested bad sitting there on pallets and all of the bad ones on other pallets.

Yeah, I know, you're thinking this really sounds like an ordeal, and it was. This is the inside story of what most cart buyers/owners never see.

Anyway, when they put batteries back into the carts, it was either all new in a cart, or all old, with about the same age on them.

Then a guy came and took the pallets with the bad batteries. You get money at recycling for them, about nine bucks last I checked.

But, as it turns out, even that did not solve the problems that they had stonewalled themselves into, and they eventually took the carts back early and did a new lease with 2012s.

Which means 60 crappy carts, bad from the git-go, went somewhere, to someone.

littleCedar 05-13-2013 05:31 PM

Quote:

Originally Posted by charliev (Post 648279)
The only recall I can find was way back in 2008 for "hip restraints".

For RXVs, I agree, although I don't understand how they avoided recalls on the solenoid and battery autofills. Maybe cuz no one got killed because of them, like the accelerator pedal problem.

George Bieniaszek 09-18-2013 06:14 PM

I have an EZGO RXV also and in my opinion, it may be the gauge that is a little off. My gauge does the same. It stays around the Full-3/4 range then quickly drops to E and the light comes on. I was thinking of installing a digital gauge which displays the actual voltage instead of a gauge that acts like a gas gauge with an E---F range to get a more accurate reading of the voltage.


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