Laptop stuck in loop
 

Had to do a hard shut down and when I went to restart the laptop it now appears to be in a loop that won’t quit an get me to the desktop! Any suggestions to resolve?

Restart and hold down the f4 or f5 key to boot into safe mode.

If that doesn't work, unplug and remove the battery, if possible. If not, unplug and wait for the battery to drain.

This may work. Press control, alt and delete at the same time. Then you can end task. Hope this works. Also check all the keys and make sure one isn’t stuck in the down position. Just a guess. Good luck and merry Christmas.

It’s a boot loop, so they’re not in Windows to CNTRL ALT DEL because it’s not loading to the desktop.

Boot to recovery environment and go to Troubleshoot-> Advanced -> Startup Repair. Run that and see if that fixes it.

I second this recommendation. Remove the battery, if possible; otherwise, unplug and let the battery run out.

another possibility is putting in the recovery disks and booting.

follow these directions from microsoft

Recovery options in Windows - Microsoft Support

Recovery options in Windows - Microsoft Support
https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

Hold power button down to turn off. When you turn it back on wait a few seconds and press power off again. The third time it should boot into recovery mode. May take a while for the last boot to fully load as it attempts to repair the issue. Had this happen a month ago

I was just going to suggest the same. You let the computer boot about 50% of the way and then turn off. Do this three (maybe 4 ) times and the computer goes into a recover mode.

It is definitely the battery. Rip it out. It it back and if that doesn’t work I’ll eat the computer. Lol. Good Luck.

How Do I Make Windows Boot Straight to Desktop?
Press the Windows and R keys to open a new Run window.
Type netplwiz and hit Enter.
Clear the checkbox that says Users must enter a username and password to use this computer.
Hit Apply, confirm your password, and hit OK.

go to Jacobs Computer on Main St (301) in Wildwood. He is the best!!

If it won’t boot, then they can’t do anything you wrote.

Buy a Mac!

Like many posters on TOTV, the OP is trying to get some free advice, something most computer stores won't provide.

Curious if you got issue resolved and how?

Yep, sounds like a swollen battery.

Could be a virus

Infinite boot loop, caused by possibly a bad Windows update. If your laptop has automatic update you might not always know when it updates. Try this (courtesy of make tech easier website):

"When you find your computer stuck in infinite boot loop, chances are you may not be able to access your login screen. Here’s how to regain access.

First unplug the power supply and optionally, remove the battery and insert it back.

Press the Power button for 30 seconds or more. This will remove any residual charge in the circuitry.

Reconnect the power supply and reinsert the battery in its holder.

Restart your computer again with its Power button but use the boot keys to start your PC in Safe Mode. These varies among PC manufacturers. You can also long press the Power button On/Off several times.

Once the blue solution environment shows up, head to “Advanced Troubleshooting Options” and perform one of the following remedial methods.

Alternatively, if you’re able to login into your Windows 10/11 desktop after a few restarts, go to “Change Advanced Startup Options” from the Search menu. And click “Restart Now” near “Advanced Startup” menu.

Infinite Reboot Loop Restart Now

Uninstall Recent Windows Updates

If you noticed your PC slowing down after a recent Windows update, it means that the update is not compatible with your PC and needs to be uninstalled. Microsoft always withdraws problematic updates so you won’t really be missing them in the future.

From the “Advanced options” menu, click “Uninstall Updates.”

Infinite Reboot Loop Safe Mode Uninstall Updates

There are two kinds of Microsoft updates that have to be uninstalled here: latest feature updates and latest quality updates. Select each one to proceed.

Infinite Reboot Loop Safe Mode Uninstall Feature Quality Updates

Uninstalling a latest Windows update in Safe Mode takes a few minutes. Wait for the process to complete.

Once the undesirable update is removed, exit the Windows solution screen and restart the PC normally."

Incorrect

Good idea.