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-   -   Colony McDonald’s going downhill fast (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/colony-mcdonalds-going-downhill-fast-338867/)

Babubhat 02-08-2023 11:01 AM

Colony McDonald’s going downhill fast
 
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

Bilyclub 02-08-2023 11:19 AM

If you think that is bad, try the Wendy's at Trailwinds. The are literally out of soda, not that I would get any out of their filthy Freestyle machine.

retiredguy123 02-08-2023 11:25 AM

I get the impression that fast food restaurants want customers to use the drive through window, and not come into the store.

Babubhat 02-08-2023 11:28 AM

Yes but the people waiting in the pickup spots go inside to see if they are actually going to get food. One day at 4 pm, not busy, it took 14 minutes to get a burger. This place used to run like clockwork

Al2014 02-08-2023 11:28 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

Simply put- It ain't the local manager. They are happy for those that showed up for work that day. Those that do show up have to listen to folks like me complain about no napkins or the drink machines don't work. Others can go down the rabbit hole to tell us why, but for me I know why. Until we see higher unemployment rates, it will not change. But, what do I know.

vintageogauge 02-08-2023 11:29 AM

The new McDonalds at Magnolia has only one inside cash register and a very small waiting area. I think you're correct in their wanting all drive through business. They need more competition as there are a ton of people living here and a heavier ton of workers all looking for quick service.

wisbad1 02-08-2023 12:11 PM

Quote:

Originally Posted by Bilyclub (Post 2185086)
If you think that is bad, try the Wendy's at Trailwinds. The are literally out of soda, not that I would get any out of their filthy Freestyle machine.

I go to Culver’s, good food and clean. Only problem is they never charge the same price. It’s different almost every time.

fdpaq0580 02-08-2023 10:25 PM

Quote:

Originally Posted by wisbad1 (Post 2185115)
I go to Culver’s, good food and clean. Only problem is they never charge the same price. It’s different almost every time.

Do you always order the same thing??

mlmarr 02-09-2023 05:05 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

McD garbage 🗑 lack of management and staff of workers will continue to kill what was a good place..

banjobob 02-09-2023 05:29 AM

Seems the franchise “owner” should get more involved in the business , managers are his line of defense for against complaints.

retiredguy123 02-09-2023 05:49 AM

In the past, McDonald's had one of the best quality control programs in the business. I understand that they would continuously monitor the number of employees working and sales income per hour at every restaurant. If a franchise did not have sufficient sales to justify the number of employees, the franchise owner would get a call from corporate. Also, if a franchise was not profitable, corporate would buy back the franchise in accordance with the franchise contract. They would never allow a restaurant to close.

jparsoneau@aol.com 02-09-2023 06:04 AM

If the bathroom is that dirty and out of control, I can only imagine what the kitchen looks like.

Sandy and Ed 02-09-2023 06:33 AM

Quote:

Originally Posted by Al2014 (Post 2185092)
Simply put- It ain't the local manager. They are happy for those that showed up for work that day. Those that do show up have to listen to folks like me complain about no napkins or the drink machines don't work. Others can go down the rabbit hole to tell us why, but for me I know why. Until we see higher unemployment rates, it will not change. But, what do I know.

Maybe meant lower, not “higher” rates?? Get more back into the work pool so management can hire more responsible workers.

ChrisTinaBruce 02-09-2023 06:34 AM

This McDonald’s in Texas is the first with a fully automated drive-through and less employees. The semiautomated McDonald’s is only a test location at this point, the company said, and is part of McDonald’s “Accelerating the Arches” growth strategy.
Chris Tina Bruce Fitness on Instagram: "The first ever automated McDonald’s in Fort Worth, Texas."

Sandy and Ed 02-09-2023 06:36 AM

Quote:

Originally Posted by wisbad1 (Post 2185115)
I go to Culver’s, good food and clean. Only problem is they never charge the same price. It’s different almost every time.

We found Arby to be good alternative for a fast pick up meal.

westernrider75 02-09-2023 06:45 AM

Quote:

Originally Posted by jparsoneau@aol.com (Post 2185304)
If the bathroom is that dirty and out of control, I can only imagine what the kitchen looks like.

There is no correlation. Employees are doing everything the can to keep up with the food going out, that is the priority. Would you prefer they say your food going to be a couple of minutes, we are cleaning the bathroom? I agree in a perfect world both should be perfect but we all know we are not living in a perfect world.

Michael 61 02-09-2023 06:52 AM

Quote:

Originally Posted by westernrider75 (Post 2185317)
There is no correlation. Employees are doing everything the can to keep up with the food going out, that is the priority. Would you prefer they say your food going to be a couple of minutes, we are cleaning the bathroom? I agree in a perfect world both should be perfect but we all know we are not living in a perfect world.

I be to differ - went through the Taco Bell drive out this week - rude girl at window was texting on her cell phone for several minutes before tossing the bag of food at me without uttering a word and a look of anger on her face.

Grochest 02-09-2023 06:56 AM

It sounds like Florida is fast becoming an overcrowded rat race.

Mrmean58 02-09-2023 07:10 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

Interesting. I've been to said McDonald's 3 times in the past 10 days and never once ( or on visits prior) witnessed what you are describing. I've used both the drive thru and walked inside.

wsachs 02-09-2023 07:11 AM

Quote:

Originally Posted by Sandy and Ed (Post 2185310)
Maybe meant lower, not “higher” rates?? Get more back into the work pool so management can hire more responsible workers.

The unemployment rate is presently 3.4%. It was last this low in 1968, over 44 years ago.

GizmoWhiskers 02-09-2023 07:11 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

It will be ok. Once the World Economic Forum 2023 agenda reaches T V we will no longer have to deal with lousy humans taking 14 min to get you a burger. Robots will fling a mealworm burger right at you. You think I'm kidding, read the WEF website. Who needs all the humans getting in the way of our T times. The future is now.

Windguy 02-09-2023 07:15 AM

Well, it’s that time of year again. The number of businesses is set to handle the year-round population—not the temporary inundation of visitors. And, it’s hard to find employees who only want to work for a few months. It is what it is.

newgirl 02-09-2023 07:16 AM

We need housing for young people, affordable housing! Not $300 a ft houses and apts that rent for $2500. These people need rents under $800-1000 since wages average $10-14 a hr for most jobs( less then that for many)

midiwiz 02-09-2023 07:17 AM

Quote:

Originally Posted by banjobob (Post 2185297)
Seems the franchise “owner” should get more involved in the business , managers are his line of defense for against complaints.

in this area? LOLOLOLOLOL not happening around here, the franchise owner which one owns tons of many locations doesn't give a crap because they have a captive audience called TV. I'm actually surprised everything isn't run that way here rather than the 75% that are.

mikempp 02-09-2023 07:21 AM

What we noticed was if the manager was present good service, if not long waits.

waterflower 02-09-2023 07:34 AM

Maybe someone is silently signaling to you that it is not a healthy place to eat. Time will tell.

3105boy 02-09-2023 07:37 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

Go next door to PDQ. Friendly fast service and juicy chicken tenders. McD’s is a zoo in comparison.

Andyb 02-09-2023 07:57 AM

Much easier to stay at home and collect all the freebies from the government, than to work.

charlie1 02-09-2023 07:57 AM

It has been a gradual decline! This is one of the few food service locations the I have ever made complaints. Even sent communications to McDonald's corporate about the food being served not being fresh. Have gotten apologies back from the district manager and coupons but have not seen any change. I started avoiding this location. Every once in a while I go back to check if things are better but no change. I like McDonald's but this location is not up to franchise standards in my estimation.

Michael G. 02-09-2023 07:58 AM

Another fast-food place that's really sad to see is Steak and Shake.
Never seen one go down hill so fast in the last year after Covid 19.

I wonder how these places can afford to keep their doors open.

Nordhagen 02-09-2023 08:06 AM

McDonalds
 
The unemployment rate may be 3.4%, usually a fake number, but you need to look at the workforce participation rate which is around 63%. In other words, people who could and should be working aren’t. Not sure how they are paying for gas and food that has gone up in the last couple of years! Until that is addressed nothing will change.

Jazzman 02-09-2023 08:08 AM

Quote:

Originally Posted by Michael G. (Post 2185371)
Another fast-food place that's really sad to see is Steak and Shake.
Never seen one go down hill so fast in the last year after Covid 19.

I wonder how these places can afford to keep their doors open.

In certain locales they can’t. Locations that aren’t near the source of part time workers like high school students have difficulty in attracting workers. Specific to this location a high school student would need a car to drive from the high school to Colony. No transportation, no workers. The other issue is the minimum wage requirements. Fast food franchises are the hardest hit economically and when in some areas the minimum is $17.00 per hour, they will either reduce staff or automate, or close.

merrymini 02-09-2023 08:10 AM

Fast food junk. I used to eat it but now, when necessary, I will pick and choose carefully. Recently tried McDonalds again after a long hiatus and could not believe how poor the food and service was. Why do American still eat this junk?

Causey 02-09-2023 08:15 AM

I went through most of these posts, can't imagine why anyone would eat the food from any of the "fast food" locations mentioned.

bark4me 02-09-2023 08:17 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

None of the younger generation wants to work anymore. They have all become very lazy

tuccillo 02-09-2023 08:23 AM

The U-6 unemployment number of 6.6%, instead of the U-3 number of 3.4%, may be a better number to look at since it essentially includes people who want to be working.

Quote:

Originally Posted by Nordhagen (Post 2185376)
The unemployment rate may be 3.4%, usually a fake number, but you need to look at the workforce participation rate which is around 63%. In other words, people who could and should be working aren’t. Not sure how they are paying for gas and food that has gone up in the last couple of years! Until that is addressed nothing will change.


pauld315 02-09-2023 08:29 AM

Quote:

Originally Posted by Babubhat (Post 2185078)
Third time this week drive in line around the place, over a dozen orders waiting to be filled, inside packed with people waiting, urinal overflowing with no hand soap. Not even peak hours

Management needs to get on the ball fast. Used to be a favorite but no more

Welcome to The Villages during the season

retiredguy123 02-09-2023 08:34 AM

Quote:

Originally Posted by Jazzman (Post 2185377)
In certain locales they can’t. Locations that aren’t near the source of part time workers like high school students have difficulty in attracting workers. Specific to this location a high school student would need a car to drive from the high school to Colony. No transportation, no workers. The other issue is the minimum wage requirements. Fast food franchises are the hardest hit economically and when in some areas the minimum is $17.00 per hour, they will either reduce staff or automate, or close.

The minimum wage in Florida is $11 per hour.

jmaccallum 02-09-2023 08:55 AM

Quote:

Originally Posted by Causey (Post 2185380)
I went through most of these posts, can't imagine why anyone would eat the food from any of the "fast food" locations mentioned.

Have to say I totally agree. McDonalds three times a week?!? :confused: Yuck.

Bilyclub 02-09-2023 09:27 AM

Quote:

Originally Posted by Sandy and Ed (Post 2185314)
We found Arby to be good alternative for a fast pick up meal.

I like the Arby's too, but it's scary that they been shut down for health code violations in the past.


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