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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Internet Service in Richmond (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/internet-service-richmond-338954/)

Dave5 02-11-2023 09:15 AM

Internet Service in Richmond
 
We are about to close on our home in Richmond and are trying to find an internet provider.

Unfortunately, our address does not appear on any map so whenever we need to check on the web sites, it can't find us.

Since I am closing from out-of-state, I really can't knock on any doors and ask the neighbors.

Does anybody know which companies provide internet in Richmond?

Thanks.

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?

smurphy 02-11-2023 09:26 AM

Quote:

Originally Posted by Dave5 (Post 2186165)
We are about to close on our home in Richmond and are trying to find an internet provider.

Unfortunately, our address does not appear on any map so whenever we need to check on the web sites, it can't find us.

Since I am closing from out-of-state, I really can't knock on any doors and ask the neighbors.

Does anybody know which companies provide internet in Richmond?

Thanks.

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?


Your Villages sales person should be able to track that down for you.

Michael 61 02-11-2023 09:28 AM

Hello fellow Richmondite!

I closed in December in Richmond - I have Spectrum - was super easy - I walked into their store (but you can call them as well) - and had an appointment the next day where they set me up in my new home. So far so good - no problems and good speed.

Dave5 02-11-2023 09:40 AM

Quote:

Originally Posted by Michael 61 (Post 2186177)
Hello fellow Richmondite!

I closed in December in Richmond - I have Spectrum - was super easy - I walked into their store (but you can call them as well) - and had an appointment the next day where they set me up in my new home. So far so good - no problems and good speed.

Thanks a bunch! It's so great to hear from neighbors. Such a great community. We close in 10 days and wanted to make sure we had internet when we come down in March. No bed yet, but hey, you can't have everything.

spk7951 02-11-2023 12:24 PM

Spectrum and Xfinity provide internet service in Richmond.

KatieRN 02-11-2023 03:23 PM

Quote:

Originally Posted by Michael 61 (Post 2186177)
Hello fellow Richmondite!

I closed in December in Richmond - I have Spectrum - was super easy - I walked into their store (but you can call them as well) - and had an appointment the next day where they set me up in my new home. So far so good - no problems and good speed.

Michael I am from Colorado and have lived in the Springs as well. Just getting ready to move into our new home in Richmond in March. I just want to tell you I always enjoy reading your posts and your helpfulness when you answer other peoples posts. You're so positive, helpful and enthusiastic. It makes us who aren't there yet excited to get moved in and start meeting people!:wave:

Babubhat 02-11-2023 06:23 PM

Xfinity came the next day. They even have Sunday installation dates

Michael 61 02-11-2023 10:25 PM

Quote:

Originally Posted by KatieRN (Post 2186316)
Michael I am from Colorado and have lived in the Springs as well. Just getting ready to move into our new home in Richmond in March. I just want to tell you I always enjoy reading your posts and your helpfulness when you answer other peoples posts. You're so positive, helpful and enthusiastic. It makes us who aren't there yet excited to get moved in and start meeting people!:wave:

Thanks Katie!
You will love Richmond! Great location - and the walking paths around the lakes by the turnpike are wonderful. This site has been so been so helpful in answering all my “newbie” questions, and I also have obtained many helpful referrals for many things. I haven’t joined any clubs yet, but I am looking at reaching out to the Colorado Club. Welcome to Richmond!

Papa_lecki 02-11-2023 10:42 PM

WE had Spectrum, the big benefit is there is no contract, can upgrade/downgrade/cancel anytime

Did not like the reliability - switched to comcast.

Dave5 02-11-2023 10:50 PM

Quote:

Originally Posted by Michael 61 (Post 2186444)
Thanks Katie!
You will love Richmond! Great location - and the walking paths around the lakes by the turnpike are wonderful. This site has been so been so helpful in answering all my “newbie” questions, and I also have obtained many helpful referrals for many things. I haven’t joined any clubs yet, but I am looking at reaching out to the Colorado Club. Welcome to Richmond!

Can't wait!
Internet is so much cheaper here (in Florida). I pay about $105/month (incl tax) for 20 Mbs here in NY.
I know the prices I'm looking at are introductory prices, but hey, what cable company sells a 20 Mps plan anywhere. That's what happens when you only have one choice for internet.

mikeycereal 02-12-2023 05:40 AM

When I was setting up my electricity before I moved in they connected me with an Xfinity rep so I didn't have to search around. Happy with it so far with their highest speed. I used my own modem, but before I hooked mine up theirs worked fine during the short time I had it. I sent it back to them via the UPS store located at the shopping center on 466 and Burnsed. You may find this store handy for other things, like returning Amazon packages, so keep it in mind.

Nucky 02-12-2023 07:13 AM

The thermostat is a potential head scratcher. We called out SUNKOOL and they had us fixed up and I actually understand what the young man who came to our house explained to me. It really is great to be able to adjust the temperature before you get home. It’s a big money saver too.
We stayed with XFINITY and are pleased so far. It’s nice to have Spectrum as a backup.
Your Home Warranty Department is very responsive about the correct contact for any concerns you may have.

BoneLakeBennie 02-12-2023 07:20 AM

Quote:

Originally Posted by Dave5 (Post 2186165)

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?

Since your house is noted as "Smart Home Ready" contact Centric fiber.

We close on our house in Newell in a few weeks. In the contract documents there was a flyer for Centric, so I contacted them. They said that the service would be up and running on our closing date and it sounded like they didn't have to send anyone out, They just do it remotely, but you should confirm that.

Pricing is far better than Xfinity or Spectrum. We have Xfinity now in our MN home and we were going to go with them again, but Centric is much cheaper, faster and no contracts.

Ron

GenXVillages 02-12-2023 08:41 AM

On Judah in Richmond on the lowest plan runs 5 cameras streaming no problem with Xfinity. Very pleased with them thus far.

Ritagoyer 02-12-2023 09:17 AM

Quote:

Originally Posted by Dave5 (Post 2186165)
We are about to close on our home in Richmond and are trying to find an internet provider.

Unfortunately, our address does not appear on any map so whenever we need to check on the web sites, it can't find us.

Since I am closing from out-of-state, I really can't knock on any doors and ask the neighbors.

Does anybody know which companies provide internet in Richmond?

Thanks.

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?

You need to give them Wildwood as the city not TV. Your mailing address is TV. If you order from Amazon give them time to find you they are building faster and Google can't keep up.

PugMom 02-12-2023 09:22 AM

Quote:

Originally Posted by spk7951 (Post 2186274)
Spectrum and Xfinity provide internet service in Richmond.

yes, when we moved in xfinity was THE only choice:thumbup:

Michael 61 02-12-2023 09:37 AM

Quote:

Originally Posted by Ritagoyer (Post 2186582)
You need to give them Wildwood as the city not TV. Your mailing address is TV. If you order from Amazon give them time to find you they are building faster and Google can't keep up.

I’ve been able to receive Amazon deliveries from day one - I did however have to meet the truck for Matress Firm at the Clarendon Rec Center and escort them to my house, as they could not locate my address on their GPS.

Nana2Teddy 02-12-2023 10:25 AM

Quote:

Originally Posted by Michael 61 (Post 2186596)
I’ve been able to receive Amazon deliveries from day one - I did however have to meet the truck for Matress Firm at the Clarendon Rec Center and escort them to my house, as they could not locate my address on their GPS.

We tell companies to use the Waze app when delivering to us in new DeLuna as we are difficult to find too. Waze updates more often than Google Maps. Amazon has only messed up once, but that’s easy to do when every street has the same numbers, just a different street name. A neighbor on the next street brought us an Amazon delivery last week that he received because his house number is the same as ours, but one street over. Really dumb way to number homes in a village IMO.

Pamelaripp 02-12-2023 10:50 AM

Internet Service
 
I suggest that you give T Mobile a call. They are advertising 5G internet for $50/month.

Quote:

Originally Posted by Dave5 (Post 2186165)
We are about to close on our home in Richmond and are trying to find an internet provider.

Unfortunately, our address does not appear on any map so whenever we need to check on the web sites, it can't find us.

Since I am closing from out-of-state, I really can't knock on any doors and ask the neighbors.

Does anybody know which companies provide internet in Richmond?

Thanks.

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?


BoneLakeBennie 02-12-2023 12:01 PM

Quote:

Originally Posted by Dave5 (Post 2186165)

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?

I was told that on the builder walk through, the builder can provide more detail on "Smart Home Ready".

We are closing on a house in Newell in a couple of weeks and ours is also noted the same.
You may want to consider checking out Centric Fiber. When I going through the docuSign process, there was a flyer in there for them. The price beats Xfinity and Spectrum, especially for 1GB upload/download speed. From talking to the person a Centric, they seemed to indicate that the "Smart Home Ready" houses are set up for fiber. Also they said that the service would be on and available on our closing date.
The flyer in the contract signing allows for the first two months at no charge and there is no contract or introductory rate so you can cancel or downgrade the service at anytime. Just give them a call.
We decided to try them out. Since we will close in March and will be seasonal, I'll start out with 1GB service while I'm there after the closing and then when we keave, downgrade to 100MB service. Leaving the service on will allow me to monitor the thermostat, cameras, irrigation (?),

Ron

Keninches 02-12-2023 02:19 PM

Xfinity is by far the Best.

Roron123 02-12-2023 03:52 PM

If it’s in a new area it won’t share for a year or so BUT if you use the Villages App you will find it

Dave5 02-13-2023 05:29 AM

Quote:

Originally Posted by Nana2Teddy (Post 2186622)
We tell companies to use the Waze app when delivering to us in new DeLuna as we are difficult to find too. Waze updates more often than Google Maps. Amazon has only messed up once, but that’s easy to do when every street has the same numbers, just a different street name. A neighbor on the next street brought us an Amazon delivery last week that he received because his house number is the same as ours, but one street over. Really dumb way to number homes in a village IMO.

Just checked and my street is in Waze and not in Google Maps. Thanks. That will be a big help.

geobar 02-13-2023 08:42 AM

Richmond
 
Call your "Village Salesperson".
Seems they did not tell you everything did they?



Quote:

Originally Posted by Dave5 (Post 2186165)
We are about to close on our home in Richmond and are trying to find an internet provider.

Unfortunately, our address does not appear on any map so whenever we need to check on the web sites, it can't find us.

Since I am closing from out-of-state, I really can't knock on any doors and ask the neighbors.

Does anybody know which companies provide internet in Richmond?

Thanks.

Also, not really sure what we have in our Smart Home Ready home. Is this just a smart thermostat or is there something else that makes this special?


Bigbubba 03-06-2023 06:22 PM

Quote:

Originally Posted by Pamelaripp (Post 2186641)
I suggest that you give T Mobile a call. They are advertising 5G internet for $50/month.

Verizon 5g internet is only a good as your cell phone signal. My experience so far in the villages is that cell phone signal is not that great


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