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Carts and Clubs in Ocala sold…..
…..to The Villages Golf Cart Division.
Dammit……. |
If true..............Shows they (C&C) was not interested in providing Villagers with an alternative, they were just interested in a profit....................are people surprised??
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Will surely miss them, great customer service.
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When our cart's warranty ended, we use Todd Casey for service. I found him on this forum. Great service and reasonable too. They do the service at you home. Neat and clean.
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Ask for David Becker at Lake Sumter you can’t miss him he is about 7 feet tall. Great guy who will not give you the hard sell on stuff you don't need. |
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Are they going to stay open ? Will I now by considered a customer of The Villages Cars ? Are they honoring all 5 years of my warranty ? Does this extend The Villages Car Yamaha territory another 30 miles ? Questions abound.
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That's one way to kill the competition!
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The reason for the sale is that the owner, Ted, decided it was time to enjoy life so he offered to sale it to his kids; that’s where the issue started and the kids couldn’t come to an agreement as to whose role would be what so Ted sold it to The Villages. We had bought three from C&C due to the big pricing difference (TV being higher) with more options on the C&C carts and we had many referrals there.
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What happens to all the people who bought new golf carts from this as far as service and warrenty?
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Additionally you’re treated like royalty, have an extended warranty, free tow, priority service, loaner and mostly importantly a piece a mind because I know they’re not closing up shop anytime soon like Ocala. I don't mind paying a little extra for the exceptionally great customer service. It was the greatest experience ever buying something at this price range. |
My sister, who has purchased all her various golf carts from C&C, called C&C yesterday. She asked them what was going on. She was told that C&C was purchased by a "land management company".
Is this "land management company" The Villages? |
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Whatever their motive was for selling, it is entirely the previous owner’s business. Yes the alternative will be missed, it was a great place and had many benefits if you overlooked the remote location. But it now leaves a void that someone else may be inclined to fill, to make a profit, or not. |
I'm sure the new owner will not want to change anything that has made them a good business.
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The biggest issue here is that The Villages Golf Cars have extended their monopoly in the area. They won't sell parts to a consumer unless they purchased the cart directly from them. So for those of us that are riding around in carts we bought used here in The Villages, we're screwed!
I at least used to be able to go to Carts N Clubs to get parts - they're almost non-existent online. This new policy of not selling parts has made me even more determined to never purchase from The Villages Golf Cars. I'll order from Webster for my next cart. |
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Not if Carts and Clubs has an exclusive territory with Yamaha to sell new Yamaha Carts, like The Villages Cars has. Maybe the place in Webster will up its game. |
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I draw the line at a couple thousand more that the other 2 semi-local dealers. |
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After around 7 months of this symptom getting worse and worse, one day I was no longer able to accelerate, and pushed it into the parking lot at the postal station. I called them - they could see me in around 2 months, and I'd have to arrange to get it to their shop on the morning of the appointment. This cart was bought there, by a different owner who then sold it to me. So since I'm not the person who bought it from them, they refused to help me sooner or offer a tow. I called a few other services, most of them didn't get back to me while I was standing in the parking lot waiting to find out if I needed to wait further, or walk home. Finally got in touch with a guy named Dave who runs a golf cart repair business up 441 a bit (near Stonecrest). He came by a week later, and replaced a voltage regulator. He said whoever worked on it last, should have noticed that it was cracked and in need of replacement. I told him the Villages Golf Carts were the people who worked on it last. He said he wasn't surprised, he gets a LOT of customers who had work done at TV Golf Carts and end up calling him to repair or replace broken bits. |
That is not True!
Some of the Investers from thre Land Development bought Carts and Clubs. We are still the same company and doing business just like we always did. And we always will!
Peggy Quote:
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Very sad to hear this
We have done business with C&C for almost 20 years.I guess this means no more at home service and having to make annual service appointments two months in advance. and if you have an unforseen problem to go stand in the service line and hope they will fix your cart because you did not buy it there and god forbid you should breakdonwn on the road.
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Thank you Peggy.
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Well with Ted out of business, you can count on one thing, those high prices at The Villages places will increase. Why not, one more exceptional (in price for both carts as well as parts and service) competitor... gone ! |
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