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New Englander 06-06-2023 01:34 PM

Quantum Fiber 200 MBPS
 
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

Keefelane66 06-06-2023 01:48 PM

We’ve had it for about 5 years stream IPTV and movie apps with no issues. It’s an individual fiber connection to each resident. The very few times I check internet speed now is consistently 200 mg. In 5 years maybe had 2 outages not counting power outages. We provide our own modem billed $30 monthly if you prefer to have their modem monthly fee including internet is $45.
Unless you might be a gamer gigabit serve is a waste.
My brother in law has Comcast highest service insisting it’s great doesn’t stream a or game mainly email usage and downloads book from Sumter Library.

New Englander 06-06-2023 02:02 PM

Quote:

Originally Posted by Keefelane66 (Post 2224047)
We’ve had it for about 5 years stream IPTV and movie apps with no issues. It’s an individual fiber connection to each resident. The very few times I check internet speed now is consistently 200 mg. In 5 years maybe had 2 outages not counting power outages. We provide our own modem billed $30 monthly if you prefer to have their modem monthly fee including internet is $45.
Unless you might be a gamer gigabit serve is a waste.
My brother in law has Comcast highest service insisting it’s great doesn’t stream a or game mainly email usage and downloads book from Sumter Library.

I'm leaving Xfinity. I've used my own modem and router with Xfinity. Will this modem and router work on Quantum??

Keefelane66 06-06-2023 02:24 PM

No we use an ATT Arris about 5 years old technically once service is installed it’s wired Ethernet, fiber to home interface then cat 5 or 6 to rj45. Cable tv companies need a MAC ADDRESS supplied on modem to find you on their network without getting into to much detail it’s technically shared internet thru coax.

tuccillo 06-06-2023 03:39 PM

The 200 megabits per second up and down service from QuantumFiber is more than enough to stream. 1080p Hi-Def video consumes about 5 megabits per second of bandwidth per stream. 2160p (aka 4k) consumes about 20 megabits per second of bandwidth per stream. Unless you are moving around large files (say 50 gigabytes or more), 200 megabits per second is more than enough. We have the QuantumFiber 200 megabit service and it is easily 10 times more bandwidth than we consume. It is the sweet spot in their pricing. I believe many people sign up for more bandwidth than they require.

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?


tuccillo 06-06-2023 03:45 PM

Assuming you have a single box that is a combined modem/router, you don't need the modem part of the box. Assuming you use only the router half of the box then you are probably good. If you have two separate boxes, you only need the router. QuantumFiber will provide you with a dynamic IP address at an RJ-45 jack somewhere in your house. You can plug a computer, router, or VoIP phone into that jack.

Quote:

Originally Posted by New Englander (Post 2224056)
I'm leaving Xfinity. I've used my own modem and router with Xfinity. Will this modem and router work on Quantum??


New Englander 06-06-2023 04:01 PM

Quote:

Originally Posted by Keefelane66 (Post 2224059)
No we use an ATT Arris about 5 years old technically once service is installed it’s wired Ethernet, fiber to home interface then cat 5 or 6 to rj45. Cable tv companies need a MAC ADDRESS supplied on modem to find you on their network without getting into to much detail it’s technically shared internet thru coax.

My modem is less than a year old. It can handle great speeds. This won't work?

Amazon.com

CoachKandSportsguy 06-06-2023 07:34 PM

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

I'm at 400 mbps on a cat 5 wired gigabit system, and that is the max needed with multiple computer devices pushing large files around with streaming TV operating at the same time that anyone would need.

So unless you have a demand more than that, I would say 200 is more than plenty.

and I will probably move down in speed or get a cheaper provider when retired.

Pinball wizard 06-06-2023 07:35 PM

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

Plenty fast enough. I stream mlb on my pc while my wife also streams mlb on the smart tv (rockies and yankees).

Pinball wizard 06-06-2023 07:42 PM

Quote:

Originally Posted by New Englander (Post 2224056)
I'm leaving Xfinity. I've used my own modem and router with Xfinity. Will this modem and router work on Quantum??

Just to clarify a bit. Quantum supplies their own 'modem' free of charge. You cannot use your own modem. Their modem converts fiber to ethernet.

If you have your own router or a combo modem/router where you can disable the modem, then you can use it.

Else you can rent their 'pods' (200 mb service). It costs $15/month for 2 pods. This makes your total bill $45/mo including tax.

jedalton 06-07-2023 04:40 AM

I had a customer who couldn't get local channels without buffering, movies and tv series worked just fine. Customer has Centurylink fiber and paying for 900 mb/sec speed. when I checked speed at firestick it was around 300 mb/s but when I checked it on 5 star it was only 35 Mb/s. here was the problem ( installed surfshark VPN and problem solved).

How to Tell If Your Internet Is Being Throttled

Written by

Tyler Cooper

Last Updated: May 5, 2023 | Published: Jul 20, 2020

Some internet providers save money by limiting your internet speeds, a process also known as “throttling.”
Network congestion, exceeding a data cap, and paid prioritization are some of the main reasons for throttling.
One of the best ways to detect throttling on your network is to run an internet speed test using a VPN.
Monitoring your data usage, using a VPN, and switching to a new ISP are the most effective ways to avoid throttling.
While the law currently allows throttling, active lawsuits are challenging the practice.

Have you noticed websites loading slowly, even after ruling out issues with your internet connection and router? If you still struggle with slow internet speeds after troubleshooting, you might be experiencing throttling from your internet service provider (ISP). ISP throttling is an industry practice in which internet companies limit how much bandwidth you can use by cutting down your speeds.

Throttling is a frustrating experience for consumers because many don’t even know it’s happening. Our guide offers insight into how to tell if your internet is being throttled, why ISP throttling happens, and how to stop it.

What Is ISP Throttling?

ISP throttling is a money-saving tactic used by internet companies to moderate network traffic, control bandwidth congestion, and mandate data limits. By slowing down services and preventing users from consuming the most bandwidth, prioritized users can surf with less lag. Internet signals are often from shared cell towers that individuals within a certain radius of your home also use.

Once you’ve determined that it’s not your router that is causing issues, but rather your ISP throttling your data, you know that internet bandwidth is never truly unlimited. ISPs throttle users to get around limitations and save money.

Why Does Throttling Happen?

Throttling occurs with data-intensive activities like gaming, streaming, and torrenting online. By throttling data, internet companies can take on more customers without adequately scaling their services. While throttling frequently happens with mobile and wireless services, it isn’t as common with cable, DSL, and fiber internet connectivity.

Here are some common scenarios for throttling.

Network Congestion

Network congestion is when too many users attempt to access a network. When the network reaches its maximum capacity and becomes congested, internet companies commonly use ISP throttling to regulate connectivity between users. Network congestion is likely to occur during high traffic times throughout the day or in areas with a high concentration of users, like apartment complexes and public spaces with a free Wi-Fi connection.

Exceeding a Data Cap

A data cap is a number (in GB) that represents the maximum amount of data that you can use each month. Your internet provider is likely to throttle your internet service with a soft data cap if you surpass the amount of bandwidth on your service plan. Data caps are a way for internet companies to police bandwidth usage on their networks. We’ve listed every single internet provider with data caps on their plans.

Paid Prioritization

A more controversial reason for ISP throttling is paid prioritization, a financial arrangement whereby a company pays an ISP to have their data prioritized above other data on the network, like a fast lane. In 2018, the Federal Communications Commission (FCC) overturned existing net neutrality laws and legalized paid prioritization. Critics of net neutrality fear that large companies with data-intensive services, like Netflix or YouTube, could strike deals with internet companies, making it challenging to access competitors’ sites.

How Can I Tell If My Internet Is Being Throttled?

If you’re experiencing slow speeds or intermittent connectivity, there’s a chance that you’re experiencing ISP throttling. Because slow connectivity depends on various factors, the only way to ascertain that your internet hasn’t been throttled is to administer and then compare the results of two internet speed tests.

Here are three easy steps to determine whether or not your internet is being throttled:

Run an Internet Speed Test

By running an internet speed test, you can compare the speeds you’re getting to the speed that you’re paying for on your data plan. ISPs are known for monitoring and modifying these speed tests, so once you’ve run a speed test on your computer, you’ll need to do it a second time with a reputable virtual private network (VPN).

Images of three odometers.An internet speed test tells you what your actual speeds are compared to what the ISP advertises for your plan.

Download and Activate a Reputable VPN

It’s a common practice for ISPs to manipulate the results of speed tests, so it’s important to re-run an internet speed test on a VPN to get an untampered reading. A VPN is an encrypted connection that acts as a secure tunnel for users to send and receive data on public networks. With a VPN, the content you view online will be encrypted and hidden from your ISP.

Compare Results From Another Speed Test

Once you’ve re-run your second internet speed test on a VPN, compare the two results. If your results are in the same range with and without the VPN, then chances are that you’re not being throttled by your ISP. On the other hand, if your results are significantly different, it’s likely that your internet is being throttled.

How Do I Stop My ISP From Throttling My Internet?

If you have confirmed that your ISP is throttling your data, the next step is to try to stop it from doing so.

Here are steps you can take:

Monitor your data usage more closely. Staying on top of your data usage is a preventive measure to avoid reaching your cap. If you find yourself surpassing your cap regularly, then it might be time to look for a plan with a higher data allowance.
Use a VPN when you’re online. If your ISP can’t see the content you’re viewing online, it will not throttle you for specific activities. Navigating the internet with a reputable VPN will hide your activity from your ISP and decrease your chance of being throttled.
Reach out to government officials. If you’re dissatisfied with the current state of net neutrality, you can contact the FCC to share your concerns or reach out to your state representatives and share how this legislation impacts you.
Find a new ISP. If you can’t resolve throttling by your current provider, it may be time to cancel and switch to a new ISP with a higher data cap. We have a comprehensive list of internet providers and their coverage and download speeds.
Is Throttling Legal?

Throttling an internet connection is like a sneaky business that shortchanges its customers. Nonetheless, throttling is a legal practice, as long as ISPs adequately explain it to their customers. On the other hand, failure to inform customers about throttling is illegal. There have been several lawsuits regarding deceptive throttling that have landed certain ISPs in the hot seat for false advertising regarding unlimited data.

Frequently Asked Questions About Internet Throttling

Which VPN is best to stop ISP throttling?

One of the best VPNs to stop ISP throttling is surfshark the leading VPN, with a network of high-speed servers across 94 countries.

Do all ISPs throttle data?

Typically, ISPs throttle only those who they consider to be heavy internet users during high traffic times.

How do I know if my ISP is throttling my Netflix?

Perform an internet speed test, conduct another speed test with a VPN, and then compare the results.

How do I stop my ISP from throttling me without a VPN?

Using a proxy server to avoid ISP throttling may be a temporary solution, but the best solution is to download a reputable

rsmurano 06-07-2023 05:37 AM

200 Mb fiber is a capable speed to stream movies and even do gaming to multiple devices. But that’s from the internet providers modem/router out to the internet, what happens inside your home, your network can have speeds of 5Mb (or even no network service) to 10Gb, which your internet provider doesn’t guarantee. Also to watch out for with these slower network speeds are the data caps. The higher speed options, usually come with unlimited data whereas the slower speed options cap your data, and if you consume more data than what you pay for, you can either get shutdown for the remainder of the month (dish network), or your speeds can drop until the end of the month all while you get charged a pretty healthy fee for going over the allocated data cap.

HomerSimpson 06-07-2023 06:26 AM

Quantum 200 Streams Fine
 
No problem streaming with Quantum 200 for us. Sometimes we even have 2 different streams at the same time with no problem. By using our own ASUS RT-AC3100 wi-fi router (has 4 antennae), signal is strong enough all over our home.

oneclickplus 06-07-2023 06:37 AM

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

As a reference, you can stream a 4K movie with 25mbps. 200mbps is more than enough for just about anything most households need. Now, that's 200mbps of download speed.

The question that very few people know to ask is "what is my upload speed?". You'd be surprised at how little you get. And, it's true that you don't need very much upload speed for video streaming, email, web browsing, etc. But if you are using or thinking about using a cloud backup service or want to upload videos to youtube or any other action where you are transmitting (not receiving) data in volume, you will find out very quickly that the big number the various ISP's promote as the speed they are offing is worthless.

I run my entire household on 75mbps and have no speed issues. However, I have symmetrical bandwidth meaning I get 75mbps both up and down. That's what matters to me. Without fast upload speed, any task that requires uploading a volume of data will bring your computer to its knees.

So, your 200mbps is plenty fast for anything download related.

tuccillo 06-07-2023 06:41 AM

The OP specifically asked about QuantumFiber's 200 megabit per second service. This service is 200 megabits per second up and down. See post #5.

Quote:

Originally Posted by oneclickplus (Post 2224174)
As a reference, you can stream a 4K movie with 25mbps. 200mbps is more than enough for just about anything most households need. Now, that's 200mbps of download speed.

The question that very few people know to ask is "what is my upload speed?". You'd be surprised at how little you get. And, it's true that you don't need very much upload speed for video streaming, email, web browsing, etc. But if you are using or thinking about using a cloud backup service or want to upload videos to youtube or any other action where you are transmitting (not receiving) data in volume, you will find out very quickly that the big number the various ISP's promote as the speed they are offing is worthless.

I run my entire household on 75mbps and have no speed issues. However, I have symmetrical bandwidth meaning I get 75mbps both up and down. That's what matters to me. Without fast upload speed, any task that requires uploading a volume of data will bring your computer to its knees.

So, your 200mbps is plenty fast for anything download related.


PoolBrews 06-07-2023 06:48 AM

Quote:

Originally Posted by Pinball wizard (Post 2224116)
Just to clarify a bit. Quantum supplies their own 'modem' free of charge. You cannot use your own modem. Their modem converts fiber to ethernet.

If you have your own router or a combo modem/router where you can disable the modem, then you can use it.

Else you can rent their 'pods' (200 mb service). It costs $15/month for 2 pods. This makes your total bill $45/mo including tax.

You can use your own modem. Any new modem that supports VLAN tagging will work. The Quantum modem is identical to a standard modem, they just have VLAN 201 tagged internally. The device that converts fiber to ethernet is a small black box, typically installed in the garage at point of entry.

I'm using a Netgear Orbi and have VLAN 201 tagged. No more Quantum modem! Made no sense to me to have one more device in the loop consuming power and an additional potential failure point.

toeser 06-07-2023 06:49 AM

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

Is 200 fast enough? We have 50 and stream two TV's at the same time with two computers running and have zero problems.

brewbob 06-07-2023 07:04 AM

How does that work?
 
Huh? The fiber optic cable connects to the Orbi?

Quote:

Originally Posted by PoolBrews (Post 2224178)
You can use your own modem. Any new modem that supports VLAN tagging will work. The Quantum modem is identical to a standard modem, they just have VLAN 201 tagged internally. The device that converts fiber to ethernet is a small black box, typically installed in the garage at point of entry.

I'm using a Netgear Orbi and have VLAN 201 tagged. No more Quantum modem! Made no sense to me to have one more device in the loop consuming power and an additional potential failure point.


jj121232163 06-07-2023 07:20 AM

50
 
I have 50 and its more than enough, never have a problem.

Pinball wizard 06-07-2023 07:20 AM

Quote:

Originally Posted by PoolBrews (Post 2224178)
You can use your own modem. Any new modem that supports VLAN tagging will work. The Quantum modem is identical to a standard modem, they just have VLAN 201 tagged internally. The device that converts fiber to ethernet is a small black box, typically installed in the garage at point of entry.

I'm using a Netgear Orbi and have VLAN 201 tagged. No more Quantum modem! Made no sense to me to have one more device in the loop consuming power and an additional potential failure point.

I just looked up the Netgear Orbi and its a router not a modem. It does not have a fiber port.

How to set up Orbi with optical fiber connection? - NETGEAR Communities

gail swanson 06-07-2023 07:46 AM

WoW

dpmers 06-07-2023 08:42 AM

Modem
 
No. The Comcast modem will not work with quantum fiber. Their service includes an optical modem, you will need your own router, or you can rent theirs

Mulliganguy 06-07-2023 08:46 AM

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

Yes and yes

BEETHOVENMIKEY 06-07-2023 08:59 AM

Quantum capabilities
 
Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

We have been using Quantum 200 maps service for a little over a year, here on the north side.
We have a TV going nearly 14 - 16 hrs per day. Most of the time, we also have a PC, a tablet and 2 cell phones (running wifi while in the house). We stream YouTubeTV and have not expany delays/buffering or connection issues. However, there is an issue with the "We" and "Oxygen" channels with buffering. Wife is addicted to L & O and Dateline reruns. Those 2 channels are the only 2 which experience buffering for some reason. Have NOT experienced issues with any other channel.
In shirt, don't pay for the additional speed unless you are into gaming.

huge-pigeons 06-07-2023 10:10 AM

Quote:

Originally Posted by oneclickplus (Post 2224174)
As a reference, you can stream a 4K movie with 25mbps. 200mbps is more than enough for just about anything most households need. Now, that's 200mbps of download speed.

The question that very few people know to ask is "what is my upload speed?". You'd be surprised at how little you get. And, it's true that you don't need very much upload speed for video streaming, email, web browsing, etc. But if you are using or thinking about using a cloud backup service or want to upload videos to youtube or any other action where you are transmitting (not receiving) data in volume, you will find out very quickly that the big number the various ISP's promote as the speed they are offing is worthless.

I run my entire household on 75mbps and have no speed issues. However, I have symmetrical bandwidth meaning I get 75mbps both up and down. That's what matters to me. Without fast upload speed, any task that requires uploading a volume of data will bring your computer to its knees.

So, your 200mbps is plenty fast for anything download related.

with fiber, you get the same speed up or down, its not like copper where you get 1G down and 40Mb up

rsmurano 06-07-2023 10:21 AM

you don't use a modem on a fiber network. The IP provides the box that takes the fiber and converts it to an ethernet port, then you use a RJ45 cable from this port to your router, you can use any router, but not all routers are the same. IMO, I wouldn't get a router that doesn't support 802.11ax, even the 802.11ac routers are old technology. I myself only use mesh network routers for better coverage, 1 router doesn't cover well at all

maistocars 06-07-2023 11:40 AM

Quote:

Originally Posted by New Englander (Post 2224056)
I'm leaving Xfinity. I've used my own modem and router with Xfinity. Will this modem and router work on Quantum??

Check their website. If you can disable the modem piece, would assume it will work.

BrianL 06-07-2023 01:02 PM

You only need 50 Mbps
 
To stream 4K you only need 50 mbps. We currently have 100 mbps and have no trouble when streaming to 2 different devices.

New Englander 06-07-2023 03:34 PM

Thanks everyone for your input on Quantum Fiber.

New Englander 06-15-2023 01:37 PM

Well, I changed my mind and went with the higher 940 MBPS. It was installed on Tuesday and it is fast. Tuesday night I looked at shows on the free Roku channel and it's not bad but not great.

The next day Wednesday I signed up on Hulu Live. It's very different from Cable to navigate the layout of what shows are where and witch ones are live but, I'm learning.

Both the Quantum Fiber and Streaming services are month to month. Cancel anytime.

OrangeBlossomBaby 06-15-2023 03:38 PM

Quote:

Originally Posted by New Englander (Post 2224046)
If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

50 is enough to stream, even if you're sharing with other devices in your house. We had 100mbps for two years with Xfinity here, and they bumped us a few months ago up to 200mbps (no extra charge). We were only able to get 109 speed max on our modem/router combo. But then the router crapped the bed and I replaced it. We're now at around 198mbps.

But yeah 200 is more than enough. If you aren't gaming, or doing things like autocad or other graphics-heavy activities, then get the best deal, either 100 or 200. We'd actually have to pay extra to go back to 100 intentionally so we'll keep our 200 at $50/month.

Nucky 06-15-2023 08:32 PM

Quantum took about $50 dollars and said they service our new address across Route 44. After a month and a half of NOTHING from a communication Company, I decided to call and find out what was going on. They couldn't find our new address. I got a refund and stuck with Xfinity. I can't believe this. What the hell is going on? Is it only me? I really don't need the exercise of going through this garbage on a regular basis.

Can't a company just deliver on the promises they make? I'm sick of them all. I guess I'm Sticking to Comcrap. In all fairness, they have been good to me for the last several years. I'm just waiting for the inevitable from them. Whatever!

Pairadocs 06-15-2023 09:16 PM

Quote:

Originally Posted by Nucky (Post 2226857)
Quantum took about $50 dollars and said they service our new address across Route 44. After a month and a half of NOTHING from a communication Company, I decided to call and find out what was going on. They couldn't find our new address. I got a refund and stuck with Xfinity. I can't believe this. What the hell is going on? Is it only me? I really don't need the exercise of going through this garbage on a regular basis.

Can't a company just deliver on the promises they make? I'm sick of them all. I guess I'm Sticking to Comcrap. In all fairness, they have been good to me for the last several years. I'm just waiting for the inevitable from them. Whatever!

Am at the same point. Honestly either do not understand "streaming", the concept yes, the actual process to switch, no. Have comcast, started at about $99 a mo. years ago, never had any kind of service problem except many years ago during the "big one" the hurricane around 2004 maybe. But, the monthly bill has of course doubled. Hubby has no interest in these things (TV providers, options, etc.) but we have two newish ( 1 yr old Samsung, and a Vizio 5 mos.) "smart" TV's and I was interested in exploring dropping cable. Heard these ads about only $40 a month, some less, for all the channels you could want including local ones, etc. etc. But (pardon my ignorance of this subject) seemed to me that price would be misleading as internet would surely be required also ? Right ? So I call Comcast, bill now up to $188 a mo. with over $20 in "fees" (???) of every kind. So I asked about taking only the internet service. They told me that my internet ONLY would cost $92 a MONTH, plus, "fees". They could not give me any information on the additional "fees", said it "depends on too many factors" (exact words !) and I then asked for a FEW examples of what kinds of "factors" determine the "fees", and was told (I know, unbelievable but true) by the person "it's just TOO COMPLICATED to answer your question with any accuracy" ! ! So I said, would you tell me what an "average" amount of "fees" would be in this area of Florida, should I figure somewhere in the $10 range ? $20 range ? and once again, they just do not have any average figures. I know this is NOT possible, they do have a "rough" idea of what the fees come to in a particular zip code of Florida. So, again since I am very ignorant of the subject, to use "apps" on the smart TV, do you also have to take internet service from Comcast ? Are there other companies ? I known some neighbors (Lake Sumter area) used to get their internet service from Embarq (?) but have no idea if that service is still in business. So, how does one "cut the cord" to Comcast, and then go about getting a new internet service and use the "smart" TV ? Seems if one could get an internet company for $45-$50 a month, and then can get the same 200 plus channels as Comcast (we have no special channels like HBO, Show Time, etc.) for another $45-$50, we'd be cutting our bill by approximately $100 ? But, how to accomplish ?

OrangeBlossomBaby 06-15-2023 10:08 PM

Quote:

Originally Posted by Nucky (Post 2226857)
Quantum took about $50 dollars and said they service our new address across Route 44. After a month and a half of NOTHING from a communication Company, I decided to call and find out what was going on. They couldn't find our new address. I got a refund and stuck with Xfinity. I can't believe this. What the hell is going on? Is it only me? I really don't need the exercise of going through this garbage on a regular basis.

Can't a company just deliver on the promises they make? I'm sick of them all. I guess I'm Sticking to Comcrap. In all fairness, they have been good to me for the last several years. I'm just waiting for the inevitable from them. Whatever!

They'll raise your price every year, or two years, when your "agreement" is up. Mark your calendar, and set aside around an hour for just around a month before that agreement end date. Call them on the phone. Push all the buttons to get to a live someone. OR go to the Xfinity store and have them do it for you.

What your goal is: you want the current special for new customers. It is $50/month. It's always $50/month. Unless you qualify to pay less because your income is super low, it'll be $50/month for new customers.

Tell them that you are willing to switch to another provider, but that you'd rather stick with Xfinity. And that if you have to, you're happy to let them put you through the hoops in cancelling your service, then signing back up as a new customer - at that $50 rate.

OR - they could just honor that rate for the next agreement period, and save everyone the trouble. Be understanding with them, and TRY to be patient with them. But it will take around an hour. One hour of frustration and hating your life, for a year of excellent internet service at only $50/month.

OrangeBlossomBaby 06-15-2023 10:19 PM

Quote:

Originally Posted by Pairadocs (Post 2226861)
Am at the same point. Honestly either do not understand "streaming", the concept yes, the actual process to switch, no. Have comcast, started at about $99 a mo. years ago, never had any kind of service problem except many years ago during the "big one" the hurricane around 2004 maybe. But, the monthly bill has of course doubled. Hubby has no interest in these things (TV providers, options, etc.) but we have two newish ( 1 yr old Samsung, and a Vizio 5 mos.) "smart" TV's and I was interested in exploring dropping cable. Heard these ads about only $40 a month, some less, for all the channels you could want including local ones, etc. etc. But (pardon my ignorance of this subject) seemed to me that price would be misleading as internet would surely be required also ? Right ? So I call Comcast, bill now up to $188 a mo. with over $20 in "fees" (???) of every kind. So I asked about taking only the internet service. They told me that my internet ONLY would cost $92 a MONTH, plus, "fees". They could not give me any information on the additional "fees", said it "depends on too many factors" (exact words !) and I then asked for a FEW examples of what kinds of "factors" determine the "fees", and was told (I know, unbelievable but true) by the person "it's just TOO COMPLICATED to answer your question with any accuracy" ! ! So I said, would you tell me what an "average" amount of "fees" would be in this area of Florida, should I figure somewhere in the $10 range ? $20 range ? and once again, they just do not have any average figures. I know this is NOT possible, they do have a "rough" idea of what the fees come to in a particular zip code of Florida. So, again since I am very ignorant of the subject, to use "apps" on the smart TV, do you also have to take internet service from Comcast ? Are there other companies ? I known some neighbors (Lake Sumter area) used to get their internet service from Embarq (?) but have no idea if that service is still in business. So, how does one "cut the cord" to Comcast, and then go about getting a new internet service and use the "smart" TV ? Seems if one could get an internet company for $45-$50 a month, and then can get the same 200 plus channels as Comcast (we have no special channels like HBO, Show Time, etc.) for another $45-$50, we'd be cutting our bill by approximately $100 ? But, how to accomplish ?

I went through the same confusions for MONTHS before we moved in, trying to figure out how it all worked. So here's the deal:

Get Xfinity internet service - no phone, no TV channels, for $50/month. That's the "new customer special" price, good for a year. You never ask them to tell you the best rate. You tell THEM the best rate, and instruct them (politely) to honor it. The only way you can find out what the rate is, is to plug in the address of a vacant home in your immediate neighborhood when you go on their website. Never plug in your own address, it will only give you the rates they want you to pay, as an existing customer.

You want a house that doesn't have any internet service - thus - a vacant home. The current special will be $50/month for wifi only, NOT including a modem/gateway. You want to bring your own modem (MUCH MUCH cheaper to buy your own). No fees. it's just $50 a month, period. If you do autopay out of your checking account they'll give you $5 discount to only $45 a month.

THEN - sign up for whatever TV service suits your needs. We use YouTubeTV, and we've added Netflix and Amazon Prime Video. So for us it's $70 for YouTube, plus $7 for Netflix, and Amazon Prime Video comes with our Amazon Prime subscription at no extra cost, but the prime subscription is $119/year, so call it $10/month.

So - 50, plus 70, plus 7, plus 10 = $137/month for all the channels we want, plus premium channels, and a kajillion free channels that come with just having a Roku stick like All James Bond, All the Time, and RetroTV where we can watch 6 hours of Bewitched and then 6 hours of Beverly Hillbillies if we're in the mood.

another option would be Sling TV, they have a couple of different plans to accommodate different needs.

But you'll need 1) internet service, 2) a device that allows you to access television stations using that internet service, and 3) a service that provides you with the group of channels you're interested in watching on a regular basis.

For me it was xfinity, roku, youtubeTV and Netflix. For someone else it might be Sling Orange plus HBO and HULU.

Byte1 06-16-2023 10:27 AM

Quantum Fiber apparently bought Centurylink. I have been paying a permanent $65 per month for 940MBPS fiber download for a couple of years and have yet to EVER had that speed promised. At first, I was able to get about 500-600MBps sometimes, but lately it has been less than 200. I complained to them and they told me that it was not their problem but my router. It isn't. Their router that they provided FREE, did not read the back of the house or the kitchen so I purchased a better one with external antennas. I was in Walmart on Rt466 and there was a Rep from Quantum that told me that they were part of Lumens, a big company. He offered me 200 for $30 and 940 for $70 and told me that I would be contacted eventually anyway since they were taking over Centurylink. He said that if I transferred over now that they would do all the work of contacting and transferring my internet over from Centurylink. He agreed with me that if my TV streaming and PC internet usage is working with 200 that I should be fine with their $30/200MBps package. He said that I could use my router but they would provide the fiber to Cat5 modem free. I am converting over to Quantum 200MBs since I do not have any confidence that anyone can truly provide 940MBs. I can run three TVs streaming and two desktop computers on the 200MBs easily. If I was able to get a stronger 5G signal in my home, I would probably think about going with a 5G hotspot. I set up someone else's home with a temp 5G network, streaming TV and laptops until they could get their internet installed and it works great. I just used their cell phone as a 5G hotspot.

Pinball wizard 06-16-2023 03:32 PM

Quote:

Originally Posted by Byte1 (Post 2227013)
Quantum Fiber apparently bought Centurylink. I have been paying a permanent $65 per month for 940MBPS fiber download for a couple of years and have yet to EVER had that speed promised. At first, I was able to get about 500-600MBps sometimes, but lately it has been less than 200. I complained to them and they told me that it was not their problem but my router. It isn't. Their router that they provided FREE, did not read the back of the house or the kitchen so I purchased a better one with external antennas. I was in Walmart on Rt466 and there was a Rep from Quantum that told me that they were part of Lumens, a big company. He offered me 200 for $30 and 940 for $70 and told me that I would be contacted eventually anyway since they were taking over Centurylink. He said that if I transferred over now that they would do all the work of contacting and transferring my internet over from Centurylink. He agreed with me that if my TV streaming and PC internet usage is working with 200 that I should be fine with their $30/200MBps package. He said that I could use my router but they would provide the fiber to Cat5 modem free. I am converting over to Quantum 200MBs since I do not have any confidence that anyone can truly provide 940MBs. I can run three TVs streaming and two desktop computers on the 200MBs easily. If I was able to get a stronger 5G signal in my home, I would probably think about going with a 5G hotspot. I set up someone else's home with a temp 5G network, streaming TV and laptops until they could get their internet installed and it works great. I just used their cell phone as a 5G hotspot.

Quantum can absolutely give you ~1Gbps. I know several people who have it at that speed. I have their 200Mbps service and it's quite good.

New Englander 06-17-2023 09:21 AM

I have Hulu + Live for a few days now and don't think I'll renew when my month is up. It's $70 plus tax. Any suggestions for streaming? I'm not going back to cable.

Keefelane66 06-17-2023 09:40 AM

Quote:

Originally Posted by New Englander (Post 2227270)
I have Hulu + Live for a few days now and don't think I'll renew when my month is up. It's $70 plus tax. Any suggestions for streaming? I'm not going back to cable.

Google IPTV thru Google many options available sports, entertainment, locals priced around $20 monthly or annual subscription $150 annually, unfortunately no DVR capability. We’ve been using it for over 5 years. PM me for more info.


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