comcast email
 

Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Haven't done this with Comcast but have done this with two other providers. Was concerned both times that email would stop but it keeps on working. Of course, we have now moved everything to our new address.

Doesn't tell you specifically about Comcast but there is some reason to believe it might work.

Years ago when I moved, Comcast wasn’t available at our new residence and I was going to lose my Comcast email account. I contacted my brother, who has Comcast, and we were able to change my email to his account so I could continue to use the same address.

Change to Gmail or any other free email account and never worry about it again! I can't believe you have never changed to a free email. I think there's a way to forward your email to a new a new account

It’s called number portability went into written law “ The Telecommunications Act of 1996 mandated that consumers had the right to keep their telephone number when changing Service Providers”. Works will cell providers, in home telephone services and voice over internet protocol like MagicJack
As far as internet “ As a former Xfinity customer, you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months.”

I also have Comcast (Infinity) but never used their e-mail account just for
this reason, incase I switch providers someday.

Have spectrum, with active, iCloud, AOL, google. When we turned in our equipment with Comcast the account dropped off, 2 months later, I signed in and it reactivated..no idea why. Always used Comcast for those you won a car if you give us your email. My iCloud is for important emails. We could keep same phone number if we choose to switch.

Bonus leave junk e-mail with Comcast and switch everything else to new account.

I did the email switch when we moved here, in hind sight, going with comcast was a mistake. It took me 6 months to make the original change, and I was hoping to avoid this if possible, which is why I was asking if anyone was ABLE TO KEEP their comcast email after going to another cable provider.
I am aware that I will be able to keep the house phone number.

https://forums.xfinity.com/conversat...76231eba59344c

See responses at link. You should be able to forward comcast mail to gmail for convenience

have read the various support articles about keeping access to my Comcast email accounts after I cancel all my services, but I have a question:
All the support articles specifically say that in order to keep the email accounts (primary and secondary) active, "the email accounts must be accessed using the Xfinity Email website".

It is hard, or at least a pain in arse, to change email addresses. I have been with Comcast.net for at least 30 years. Changing financial institutions, doctors, libraries, Amazon, websites, friends, etc would be very time consuming. One doesn’t realize how tied you are to an email address until you want to change it.

Yes, I had Comcast about 15 to 20 years ago. Then I decided to switch to Google (gmail.com) for my email. So now I have Gmail for my main email account which I use 99% of the time, and I still have my Comcast email account which I check on occasionally. In fact, I set it up so that any email that comes to my Comcast account is automatically forwarded to my Gmail account.

BTW, it's easy-peasey to notify everyone after you switch your email address. Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List. That should take care of sending it to everyone in your email address list.

My friend hasn't had Comcast in years, but both his and his wife's email accounts still work.

Personally, I wouldn't take the chance. It could be canceled anytime and if you're like me, loosing your email account would be disastrous.

Took the offer
 

I took the offer. I have a Gmail address so I can use anybody for my net. Overall I found the spectrum offer to be a good deal but I had to give up because the spectrum router would not support my smart home products. If you are not running any smart home stuff, you should be good. It does not hurt to try. I cancelled in less than a month and that kept the cost low.

I've been using email since the early '80s.

Learned early on that it is best to have an email address independent of your Internet provider. My first Internet provider changed the name of their company service, hence the first change. Had a company email that I had to change when I left the company. Then aol and CompuServe, both from dialup days.

So once it was possible, I got both my own domain and email based on my last name. Also got Gmail and Outlook addresses.

Gmail is the best for me, and able to harvest emails from all the previous emails addresses that still work.

Bottom line, for convenience, get an email address that is independent from your Internet provider. I never use my Spectrum, Comcast, Verizon, Frontier, or AT&T email addresses.

Not sure why people use an ISP email address since you will move many times in your lifetime and will likely have to go with another ISP. There are many email accounts you can setup that don’t tie you down to any specific ISP, for example: iCloud, msn, gmail, others.
You can always setup an old email provider to forward any email to another email address. For example, I forwarded all emails from a prior Verizon email acct to my iCloud email.

It’s easy to move email providers to a new email. I have done this a few times.
Setup all email accounts under your email app on your phone/computer.
Email all you friends to tell them you have a new email address.
Modify all the businesses you deal with and modify your email address to the new address.
Since you see both email accounts on your phone/tablet/computer, over time, if you have incoming email on the old account, things you might have missed on modifying your new email address, you can change these now. Keep watching your old email accounts for at least a year or longer because you might get quarterly broker statements or maybe yearly government statements that you mig~ht have missed modifying these emails accounts to your new email address

In UK I had my broadband/email with Wanadoo some years ago.
Then it was just shut down. Nightmare changing all accounts attached to it.
Never had an email address with a broadband supplier since.
Yahoo, and Gmail work fine for me.

Yes you can keep the comcast email and there is no cost associated. Yes you can port your home phone number to Spectrum, pretty smooth process.

Yes. I have Spectrum after having Comcast and my email account with Comcast still works fine. We went with Spectrum and YouTube TV. It is much cheaper than Comcast.

Not only is it a pain to get all necessary people to know your new email address, once they type in your name, the old email will populate and they'll go for that because they forgot you changed address! At least that's what has happened to me. That's why I decided to still keep checking my hotmail account which is targeted by spam daily. GRR.

I have Comcast....triple play ...... and have no intention changing. They all suck

Any hope that Spectrum is making that offer to residents north of 466, sure hope so, will change asap.

Comcast email
 

We have had a comcast email accounts for many years. We got Spectrum when moving here,5 years ago, and still use those accounts with no problem.

Jumping between providers is a common way we save on internet service; sometimes, we bring our cell phone numbers with us. Every time the "special deal" runs out.

As a rule, we do not even talk to door knockers, we don't want to encourage them. So, we go directly online to see who is offering the lowest rate to new users this year.

And yes, the last time we had Comcast (many years ago) their customer service was extremely bad.

You keep your phone# wherever you go, but not your email address that goes through your ISP, EXCEPTION: when Verizon d/c'd its email svc and arranged for AOL to handle it xxxx@verizon.net addresses could still be used regardless of you ISP.

I also had a problem with Spectrum's router. It not only didn't run my smart home device, but I couldn't even get signal on my Lanai or garage for my cell phone.
Luckily I previously used Google wi-fi previously, so I pulled out my 3 pods and now get great connection throughout the house and yard.

You can keep your Comcast accounts, but do need to log in periodically so they don’t close them. I’ve been using & forwarding mail from them for years.

Anytime you can get away from Infinity/Comcast your ahead of the game.

As everyone has responded, yes you can keep your Comcast e-mail but I personally would change it to gmail so just in case if some time in the future anything changes you are covered.

That said if you want to keep your phone number you MUST NOT Cancel Xfinity until Spectrum Ports your number to their system or you will loose it forever. So you sign up with Spectrum, get it all installed then call Xfinity and cancel.

BTW if you can get Quantum Fiber, I would get it. $30, 200 Mbs Internet plan, no contract, no tax. If you want a landline go to Consumer Cellular and get it for $15/month. You can Port your phone number from Xfinity to Consumer Cellular not problem. Consumer Cellular will do it for you.

Just did all this for a friend in Fenney, no issues and he's paying almost $100 less per month for Internet and Phone with Quantum Fiber than with Xfinity. Xfinity and Spectrum are good companies but they rip you off with their old fashioned cable pricing plans. And don't get fooled by their $25/month internet because that's only for 2 years then you have to go back and fight with them or switch. If you switch to Quantum Fiber you are once and done.

Just called and was told Spectrum is not available just south of 466. Maybe it is just in areas south of 44?

I went to Spectrum about two years ago they promised I could keep my Comcast phone number I was unable to. Yes I kept the email address. You also lose the village tv channels and I didn’t like the format. Stayed for two weeks went back to Comcast. Expensive but I think worth it

I have Spectrum And I'm south of 466A and north of 44...

You want BCC to all.
Otherwise every contact will be listed in the TO field, and every contact will know all of your other contacts. Perhaps some contacts are more private than others.

Yes, you can keep your Comcast email
 

Yes you will be able to keep your Comcast email without cost. We were a long time Comcast customer and when we moved Comcast wasn't an option and we went with Spectrum. Worried that we would have to change email, I contacted Comcast and they told us we can keep our email as long as we keep the account active. That was over 5 years ago and we haven't had any issues.

Call Comcast. I have found they will send you to the retention department and will match the spectrum offer.

I have a Comcast email address and have not had Comcast services for at least 15 years. I've had no problems with it at all.

If the router didn't work with your home smart stuff, because it's 5g and your stuff is 2.4 g.... there's a workaround. I did it.

This is exactly why I use yahoo as my email account, this way I don't have to worry each time I change my internet provider!

None of the providers seem to care about smart home. Getting the devices hooked up to Xfinity was no fun and is still not working well. Yesterday I picked up a T-Mobile modem/router and am trying to connect my home devices.

So far all I've done is added the 2.4 SSID. But I am in no hurry. Would be nice if this works since the T-Mobile unit can be put anywhere.

Dropped Comcast in December and email on comcast.net is still working.