Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Contractors and Services (https://www.talkofthevillages.com/forums/contractors-services-91/)
-   -   Florida Blind Company (https://www.talkofthevillages.com/forums/contractors-services-91/florida-blind-company-344010/)

Graspher 09-10-2023 05:01 AM

Florida Blind Company
 
Considering using them for multiple window treatments.

Locally based wife/husband team - no employees, they do everything.

Google shows a 5-star rating out of 33 reviews.

TOTV search reveals one positive statement - no negatives.

BBB search = 0.

Their FB page has positive comments.

I know one person who provided a firsthand account of their products/installation and it was impressively positive.

1) Anyone have any pro/cons about this company?

2) This business requires 60% down with a 4-6 week waiting period before installation (when the remaining 40% becomes due) - all contractually detailed. Regardless, I'm extremely reluctant to put up 60% and be empty handed for 6 weeks. Owner requires the down upfront and other customers have conformed. For me, this will mean several thousand dollars - would you go out on this limb?

Thank you everyone for viewing and possibly responding if you have comments.

LuvNH 09-10-2023 09:33 AM

Quote:

Originally Posted by Graspher (Post 2255030)
Considering using them for multiple window treatments.

Locally based wife/husband team - no employees, they do everything.

Google shows a 5-star rating out of 33 reviews.

TOTV search reveals one positive statement - no negatives.

BBB search = 0.

Their FB page has positive comments.

I know one person who provided a firsthand account of their products/installation and it was impressively positive.

1) Anyone have any pro/cons about this company?

2) This business requires 60% down with a 4-6 week waiting period before installation (when the remaining 40% becomes due) - all contractually detailed. Regardless, I'm extremely reluctant to put up 60% and be empty handed for 6 weeks. Owner requires the down upfront and other customers have conformed. For me, this will mean several thousand dollars - would you go out on this limb?

Thank you everyone for viewing and possibly responding if you have comments.

I had to put blinds into my home up north this year and the required deposit was 50% down and 50% at installation. I was fortunate and found a big company doing a 50% sale. The blinds are excellent.

Graspher 09-10-2023 12:24 PM

Thanks for the input.

retiredguy123 09-10-2023 12:36 PM

There is no way that I would pay them in advance. But, if you absolutely need to, I would offer to put it on a credit card with the understanding that you will dispute the charge with your bank if the materials are not delivered within 60 days. Under Federal law, you have 60 days from the credit card statement date on which the charge first appears to dispute the charge. I would do this even if I had to pay a small fee for using a credit card. Note that you can always reinstate the credit card charge if the contractor can prove that the materials are running late. If the contractor will not accept a credit card, I would find another contractor. Also, I would take any Google reviews with a grain of salt. Good luck.

retiredguy123 09-10-2023 01:14 PM

As a followup, did you notice that there are 33 Google reviews and every one is 5 stars? The reviews include the name of the reviewer, but no information about where they live. I didn't see any reviews by a Villager. Call me skeptical, but these do not appear to be genuine reviews by actual customers. I don't know of any contractor who gets a 5 star review from every customer, with zero complaints. Why not select a few of the recent reviewers and ask the contractor for their phone number or email address?

FreedomToGo 09-10-2023 01:28 PM

Quote:

Originally Posted by retiredguy123 (Post 2255196)
As a followup, did you notice that there are 33 Google reviews and every one is 5 stars? The reviews include the name of the reviewer, but no information about where they live. I didn't see any reviews by a Villager. Call me skeptical, but these do not appear to be genuine reviews by actual customers. I don't know of any contractor who gets a 5 star review from every customer, with zero complaints. Why not select a few of the recent reviewers and ask the contractor for their phone number or email address?

I just went to their FB page and they also have great reviews on there, as well...just read one from a Villager...from the Villagers FB page, so doesn't appear to be made up. Maybe they are just an all-around great company!

Triker 09-10-2023 04:34 PM

If you’re talking about Joe and Christine, they are awesome! We had them install plantation shutters in our home and we’re 110% satisfied. If I moved again I wouldn’t even consider anyone else. Joe measured up our house and he had several samples for us to think about. After deciding on what we wanted he gave us a very good quote. He did request a down payment but I had no problem with that because I’ve seen that before with small mom and pop businesses. Our shutters arrived exactly when he said they would and he and his wife were here the next business day to install them. They did and excellent job of installing them and cleaned up everything, even hauled the old blinds away! I honestly can’t say enough good about how happy we are with our shutters and the excellent customer service that they provided.

retiredguy123 09-11-2023 07:27 AM

Quote:

Originally Posted by Triker (Post 2255232)
If you’re talking about Joe and Christine, they are awesome! We had them install plantation shutters in our home and we’re 110% satisfied. If I moved again I wouldn’t even consider anyone else. Joe measured up our house and he had several samples for us to think about. After deciding on what we wanted he gave us a very good quote. He did request a down payment but I had no problem with that because I’ve seen that before with small mom and pop businesses. Our shutters arrived exactly when he said they would and he and his wife were here the next business day to install them. They did and excellent job of installing them and cleaned up everything, even hauled the old blinds away! I honestly can’t say enough good about how happy we are with our shutters and the excellent customer service that they provided.

Will they accept a credit card for the down payment?

rrdsg 09-11-2023 09:15 AM

As others have said, if you can't use a credit card, you are vulnerable. We installed shutters and every estimate we got included a 50% deposit. That given, we would only deal with a large, long time, business. With the owners as you described, what if one or both become ill or decide to leave the state? You can be left with a big loss. You need to evaluate the risk vs. how much you save by dealing with this couple. If their price is substantially less than the larger companies, I would be very sceptical. The biggest expenses the materials. The installation is not that complicated or time consuming.

OhioBuckeye 09-11-2023 09:47 AM

No problems but just me they’re junk, you try to close blinds tight & the plastic guts in them break. Other than that they’re OK.

Debvan 09-11-2023 01:17 PM

Florida Blinds
 
Quote:

Originally Posted by Graspher (Post 2255030)
Considering using them for multiple window treatments.

Locally based wife/husband team - no employees, they do everything.

Google shows a 5-star rating out of 33 reviews.

TOTV search reveals one positive statement - no negatives.

BBB search = 0.

Their FB page has positive comments.

I know one person who provided a firsthand account of their products/installation and it was impressively positive.

1) Anyone have any pro/cons about this company?

2) This business requires 60% down with a 4-6 week waiting period before installation (when the remaining 40% becomes due) - all contractually detailed. Regardless, I'm extremely reluctant to put up 60% and be empty handed for 6 weeks. Owner requires the down upfront and other customers have conformed. For me, this will mean several thousand dollars - would you go out on this limb?

Thank you everyone for viewing and possibly responding if you have comments.


We used them last month in our Lake Denham home. Extremely happy with the quality of plantation blinds and level of service. Would definitely use them again!

jlaurieb 09-11-2023 01:39 PM

Which company was that? That’s always helpful to have the company name.

retiredguy123 09-11-2023 01:52 PM

Quote:

Originally Posted by jlaurieb (Post 2255545)
Which company was that? That’s always helpful to have the company name.

Florida Blind Company

Annie66 09-11-2023 02:15 PM

Be sure to check them out via Seniors Vs. Crime. Always a good last step before contracting for a major expenditure.

LookingAtTV 09-11-2023 05:01 PM

Quote:

Originally Posted by Graspher (Post 2255030)
Considering using them for multiple window treatments.

Locally based wife/husband team - no employees, they do everything.

Google shows a 5-star rating out of 33 reviews.

TOTV search reveals one positive statement - no negatives.

BBB search = 0.

Their FB page has positive comments.

I know one person who provided a firsthand account of their products/installation and it was impressively positive.

1) Anyone have any pro/cons about this company?

2) This business requires 60% down with a 4-6 week waiting period before installation (when the remaining 40% becomes due) - all contractually detailed. Regardless, I'm extremely reluctant to put up 60% and be empty handed for 6 weeks. Owner requires the down upfront and other customers have conformed. For me, this will mean several thousand dollars - would you go out on this limb?

Thank you everyone for viewing and possibly responding if you have comments.

Regarding putting money down before receiving the goods. Normally I never do that, however I purchased motorized lanai shades from Shade Brothers who are located in Leesburg where they actually get in the shade material, cut it to size and add in the motors. Because they’re custom-made shades, I put down 50% on day one utilizing my credit card. As someone else suggested, I think using a credit card is your best bet. I was very pleased with Shade Brothers who also do shutters. Sorry, I cannot address the Florida Blind Company reputation

retiredguy123 09-11-2023 05:18 PM

Quote:

Originally Posted by LookingAtTV (Post 2255612)
Regarding putting money down before receiving the goods. Normally I never do that, however I purchased motorized lanai shades from Shade Brothers who are located in Leesburg where they actually get in the shade material, cut it to size and add in the motors. Because they’re custom-made shades, I put down 50% on day one utilizing my credit card. As someone else suggested, I think using a credit card is your best bet. I was very pleased with Shade Brothers who also do shutters. Sorry, I cannot address the Florida Blind Company reputation

Note that if you use a credit card for the deposit, make sure that there is a clear understanding in writing that the credit card is for the procurement of materials, and that you will be disputing the charge if the materials are not delivered. Do not make a contract payment using a credit card because your bank may side with the contractor and refuse to reverse the charge.

Graspher 09-11-2023 06:06 PM

Quote:

Originally Posted by retiredguy123 (Post 2255188)
There is no way that I would pay them in advance. But, if you absolutely need to, I would offer to put it on a credit card with the understanding that you will dispute the charge with your bank if the materials are not delivered within 60 days. Under Federal law, you have 60 days from the credit card statement date on which the charge first appears to dispute the charge. I would do this even if I had to pay a small fee for using a credit card. Note that you can always reinstate the credit card charge if the contractor can prove that the materials are running late. If the contractor will not accept a credit card, I would find another contractor. Also, I would take any Google reviews with a grain of salt. Good luck.

Most wonderful - that's great insight - thank you!

Graspher 09-11-2023 06:07 PM

Quote:

Originally Posted by retiredguy123 (Post 2255196)
As a followup, did you notice that there are 33 Google reviews and every one is 5 stars? The reviews include the name of the reviewer, but no information about where they live. I didn't see any reviews by a Villager. Call me skeptical, but these do not appear to be genuine reviews by actual customers. I don't know of any contractor who gets a 5 star review from every customer, with zero complaints. Why not select a few of the recent reviewers and ask the contractor for their phone number or email address?


Very good point - I will dive deeper with the team when we talk next. Thanks for that.

Graspher 09-11-2023 06:08 PM

Quote:

Originally Posted by sophie720 (Post 2255199)
I just went to their FB page and they also have great reviews on there, as well...just read one from a Villager...from the Villagers FB page, so doesn't appear to be made up. Maybe they are just an all-around great company!

That may be the case. I will definitely report back once I've closed the loop on this project.

Graspher 09-11-2023 06:09 PM

Quote:

Originally Posted by Triker (Post 2255232)
If you’re talking about Joe and Christine, they are awesome! We had them install plantation shutters in our home and we’re 110% satisfied. If I moved again I wouldn’t even consider anyone else. Joe measured up our house and he had several samples for us to think about. After deciding on what we wanted he gave us a very good quote. He did request a down payment but I had no problem with that because I’ve seen that before with small mom and pop businesses. Our shutters arrived exactly when he said they would and he and his wife were here the next business day to install them. They did and excellent job of installing them and cleaned up everything, even hauled the old blinds away! I honestly can’t say enough good about how happy we are with our shutters and the excellent customer service that they provided.

Yes, that's them. Super - another very positive intersection with this company. My confidence is building!!

Graspher 09-11-2023 06:11 PM

Quote:

Originally Posted by retiredguy123 (Post 2255359)
Will they accept a credit card for the down payment?

Yes - and that will be my choice if the deal closes.

Graspher 09-11-2023 06:13 PM

Quote:

Originally Posted by rrdsg (Post 2255433)
As others have said, if you can't use a credit card, you are vulnerable. We installed shutters and every estimate we got included a 50% deposit. That given, we would only deal with a large, long time, business. With the owners as you described, what if one or both become ill or decide to leave the state? You can be left with a big loss. You need to evaluate the risk vs. how much you save by dealing with this couple. If their price is substantially less than the larger companies, I would be very sceptical. The biggest expenses the materials. The installation is not that complicated or time consuming.

Excellent points - and that is some of my concern. Very true - installation is not that complicated.

Graspher 09-11-2023 06:15 PM

Quote:

Originally Posted by jlaurieb (Post 2255545)
Which company was that? That’s always helpful to have the company name.

Agree - company name was listed as the title in my original post.

Graspher 09-11-2023 06:16 PM

Quote:

Originally Posted by Debvan (Post 2255538)
We used them last month in our Lake Denham home. Extremely happy with the quality of plantation blinds and level of service. Would definitely use them again!

Bingo - second positive experience...thanks for taking the time to comment.

Graspher 09-11-2023 06:17 PM

Quote:

Originally Posted by Annie66 (Post 2255559)
Be sure to check them out via Seniors Vs. Crime. Always a good last step before contracting for a major expenditure.

Agree - haven't done it yet but will.

Graspher 09-11-2023 06:19 PM

Quote:

Originally Posted by LookingAtTV (Post 2255612)
Regarding putting money down before receiving the goods. Normally I never do that, however I purchased motorized lanai shades from Shade Brothers who are located in Leesburg where they actually get in the shade material, cut it to size and add in the motors. Because they’re custom-made shades, I put down 50% on day one utilizing my credit card. As someone else suggested, I think using a credit card is your best bet. I was very pleased with Shade Brothers who also do shutters. Sorry, I cannot address the Florida Blind Company reputation

Yes, me too. And I'm dealing with the same concept - custom-made. Thanks for the insight.

Graspher 09-11-2023 06:20 PM

Quote:

Originally Posted by retiredguy123 (Post 2255620)
Note that if you use a credit card for the deposit, make sure that there is a clear understanding in writing that the credit card is for the procurement of materials, and that you will be disputing the charge if the materials are not delivered. Do not make a contract payment using a credit card because your bank may side with the contractor and refuse to reverse the charge.

Bingo - excellent point. Thanks for that!

Triker 09-11-2023 08:07 PM

Quote:

Originally Posted by retiredguy123 (Post 2255359)
Will they accept a credit card for the down payment?

Sorry I can’t answer that, wrote a good old fashioned check.

Ad poster 09-12-2023 06:26 AM

Quote:

Originally Posted by Graspher (Post 2255641)
Yes, me too. And I'm dealing with the same concept - custom-made. Thanks for the insight.

A note from the company regarding this subject: "We are very willing to flex on the deposit, and we've never really had pushback on it. The reason for this is that we can not reuse the material if the customer backs out, unlike landscapers or the like. The deposit doesn't even cover all the material.
That being said, I do think we will go back to 50% down in the near future."
They seem to be very customer-service based, they said, "We work very hard to make sure the customer is 100% satisfied. We also have a good balance of orders so we aren't rushed and can take our time getting it right."
Hope that helps!

OhioBuckeye 09-12-2023 08:39 AM

Not trying to be a wise guy but what does the lani have to with indoor blinds. Where did you buy them from & are they holding up!

Graspher 10-25-2023 02:29 AM

Job Done !
 
The deposit amount turned out to be a non-issue. I discussed my concerns with Christine and Joe - without hesitation, they accommodated my preference and we executed the contract.

Roughly 5 weeks later they arrived with the materials and spent about 6 hours installing.

Phenomenal....did you read that? Absolutely a phenomenal, top shelf installation. Christine and Joe are perfectionists from start to finish to cleanup to haul away. Attention to detail - and accommodating my every need - was unprecedented.

I wasn't the easiest customer. I had tons of questions along the way. They precisely answered every question with detail and made sure I understood every aspect of the answer.

My install was all indoor motorized roller shades. They provided as many remotes as I wanted and programed them to my exact specifications. They also provided me with a phone app that allows me to control all shades. All of that took extra time and they had no issues accommodating my every desire.

They noticed - before I did - that one of the shades had a manufacturers defect in the shade material. Minor but noticeable if you look close enough. Zero issue - they ordered a replacement shade and once in, will be back to replace it.

Excellent....fantastic....preeminent... hands down the very best husband/wife window treatment business servicing our community. A rare breath of fresh air dealing with this contractor.

Look no further for blinds, roller shades or plantation shutters - Florida Blind Company (Christine and Joe) use American made quality products and provide the highest level of unprecedented customer service coupled with a precision installation.

Forget the rest and go with the very best...Florida Blind Company - it's a no-brainer.


All times are GMT -5. The time now is 09:37 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.32 (Pro) - vBulletin Mods & Addons Copyright © 2025 DragonByte Technologies Ltd.