Frank Gay Services
 

Beware! Prices are very high.

Too many commercials.

Terrible shirts

Those annoying commercials - I turn the radio station every time they come on (nails on the chalkboard).

Up charge experts.

I really miss Kiley & Sons.....tried calling Frank Gay once....good luck actually talking to a human being.

run don't walk away from these guys

Did not know they had commercials and heard that they were radio commercials. Have had satellite radio for 15+ years and so glad I subscribed.

BIngo! If I knew nothing else about Frank Gay Services that commercial alone would steer me away from them.

Sadly, they are buying up all of the local HVAC businesses that were honest and resonable.

I understand that they charge $39 just to provide a quote. Quotes should be free. I would never pay a contractor for a quote.

Frank Gay Services has gained a reputation in our neighborhood. "$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$"

Charged my parents 2500.00 for a water heater tank!

I too hate those commercials for Frank Gay on The Villages radio station. I told my husband I would not hire them just because of their commercials. Now we hear that they have high prices. They might need a revamp of their professional image.

Prices for almost all services within the Villages are high. I recently changed from the Villages Dental to a dentist in Leesburg and saved almost half for the same services.

They wanted $230 to change two water filters. Kiley and Son use to charge me $75. I told them to get lost.

radio off as soon as commercial starts

Not just reputation - real rip off
 

Called them out to hook up a gas stove. Immediately went into sales pitch for service contracts. Said it would save $150 on stove hook up. Quoted $500 for stove it I did not have service contract. I paid the $39 for his ridiculous quote and went to Lowes and got $15 valve and did it myself in about 15 minutes. Associate at Lowes said he hears complaints about Frank Gay all the time. Another plumber told me that job should be $200 on the high end.

Some gas companies will hook up a gas stove for a fee.

They are VERY expensive!!!
I will NEVER use them again!

Bad customer service, but the work was okay.
 

I would not recommend this company. The radio commercials indicate how hard it is to contact other companies for service...well that's exactly what it's like with Frank Gay! After you wait on hold, you get an answering service who knows nothing about the services. My plumber was 4 hours late (never called to let me know) and they charged $450 for less than 1/2 hour of work! I will look for another plumber in the future.

Their teeth gnashing commercials are reason enough not to call them. I change the station in the car the second I hear that woman's voice.

[QUOTE=rchimienti;2310432]Beware! Prices are very high.


I use Dove Plumbing. Excellent prices and great work!

Call any one of many reputatable firms in Ocala. Many are large enough, and have nearby offices or travel to T.V. Ask 1st.

Firms who Do NOT have INTEGRITY, have nothing. Good luck.

Word of Mouth is everything!

It is/will catch up to them.

Yep! Me too. 😊

That is the same quote they gave my friends. That was for a gas water heater that had no leaks but wouldn't retain a flame. Actual need was a new thermocouple ($35 next day delivery from Amazon). If the tank isn't leaking, you don't necessarily need a new water heater. I had same problem and fix 6 months ago. Different plumber proposed new tank but at much lower cost. I chose the $35 self repair.

Two words.

VILLAGE PLUMBER.

Honest, reasonable and reliable.

Check out previous Frank Gay threads. They are the worst.

When it comes to plumbing: Don't say Gay"

and the radio commercials on the villages radio for frank gay are sooooooooo annoying !!!!!!

Me too ! I wouldn’t call him just because of his awful radio commercials.

Have you noticed that they are not as reasonable as they used to be? One poster paid them $250 to have a water heater drained and flushed.

And expensive! At least the last time I had them out. I was charged $250 to simply flush the water heater tank. Nothing else.

I had an unexpected experience with Mike Scott. The Village Plumber was my goto until the last experience.

I thought I had flushed something plastic down the toilet but it did not clog. I called Mike Scott plumbing and explained in detail what happened, and asked if they would come out. I was told not to worry if there was no clog. Free. Later that day I found the piece of plastic, so I hadn’t actually flushed it. Their advice was correct.

I have never heard anything good, just prices that are far too high. I don't know why folks use them.

I stopped up my garbage disposal, so I called a plumber I had used before, Mike Scott. This was on a Monday. Soonest they could come was Wednesday!! So, I had to call Frank Gay. They were almost $100 more than Scott, but they came that afternoon. So I had to pay for convenience. I was glad to get the sink back, so no complaints.

Amazing that you never see any (well few) comments extoling how good FGP is!

LOL, Way past "very", even "very VERY" does not adequately describe, I don't know how they keep getting customers after what they wanted from some family members of ours !

Obviously (as commented above), there is great (financial) diversity in The Villages. Some are willing to pay for convenience, it is what it is, others, can not afford the convenience. Family members were without hot water, but could not afford the (3 TIMES) the customary price so just had to make do until another company could get there. Was interesting that plumbers in the more customary/average price range are much further booked out ! ?

And we sure have MORE than our share of those here, and in every service and skills; landscape, heating/AC, electrical, appliance repair, FLOORING (some real gems in that category), garage "service" departments, etc. etc.