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-   -   Outback Steakhouse Wildwood (https://www.talkofthevillages.com/forums/restaurant-discussions-90/outback-steakhouse-wildwood-358571/)

DBaty 05-06-2025 12:06 PM

Outback Steakhouse Wildwood
 
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."

GpaVader 05-06-2025 12:42 PM

We've eaten there a couple of times, once by ourselves and another time with some visitors and had great service and food both times. Sorry you had a bad experience.

xcaligirl 05-06-2025 03:10 PM

Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."

The service and food was next to not being able to be eaten or tolerated service when it was on 441. I won't go back to any Outback except for one down a ways from the Villages and the other was in Hawaii.

coralway 05-06-2025 03:30 PM

My SO found it very salty. She says never again

Normal 05-06-2025 04:09 PM

On Par
 
Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."

Sounds like it is on par with The Chop House

Kenswing 05-06-2025 06:50 PM

Quote:

Originally Posted by Normal (Post 2429932)
Sounds like it is on par with The Chop House

We won a $100 gift card to Outback. Trust me, Chop House even with all its warts is fine cuisine compared to Outback. We went there with low expectations and weren’t disappointed. lol

Skip 05-07-2025 01:41 AM

They OVER SEASON all their meats. Even if you specifically say "NO SEASONING". It comes out too salty.

A shame.

Skip

Babubhat 05-07-2025 03:51 AM

usually includes ingredients like kosher salt, paprika, black pepper, onion powder, garlic powder, cayenne pepper, coriander, and turmeric

They don’t understand it only needs salt and pepper. Showed them My steak could not be cut with the large knife. Management was indifferent. Won’t be back.

gbs317 05-07-2025 04:14 AM

That’s a shame I had hoped this new Outback would be better than the one on 441 in TV. We had one in CT and it was good not great but consistently good and service was excellent, no big issues.
I read the comments here on TOTV but, maybe I’m a glutton for punishment, I’ll have to try this Wildwood Outback before I pass judgement myself.
Who knows maybe their manager reads TOTV and will make things right before I get there….lol

DrMack 05-07-2025 04:38 AM

Quote:

Originally Posted by gbs317 (Post 2429977)
That’s a shame I had hoped this new Outback would be better than the one on 441 in TV. We had one in CT and it was good not great but consistently good and service was excellent, no big issues.
I read the comments here on TOTV but, maybe I’m a glutton for punishment, I’ll have to try this Wildwood Outback before I pass judgement myself.
Who knows maybe their manager reads TOTV and will make things right before I get there….lol

We liked it. We will be back.

gorillarick 05-07-2025 06:25 AM

Went to the previous location in Lady Lake once a year the past three years. Giving it a chance; hoping it would be different - improved.

Waiting til the thrill rubs off and the crowds go home to try the new one. Maybe I'll wait a little longer and get back on my once-a-year schedule.

Stuff on steak: Yeah, I don't even want salt and pepper from the kitchen.
Why, is there something wrong with my steak (or fish) that it needs seasoning or goo on it ?

Do you want steak sauce? Why, do I need it?

Salt: I can add my own salt to my taste and needs. And it is not possible to take-off; unless you want to run in the kitchen and rinse it. Aaaaaargh.

retiredguy123 05-07-2025 06:34 AM

Steakhouses are fine, but just don't order a steak. I buy USDA Prime steaks at Publix and cook them myself. The only restaurant nearby where I would order a steak is at Ruth Chris near Orlando. All of the other restaurants are trying to sell low quality beef and pass it off as a good steak. That is why they add salt and other seasonings.

Rainger99 05-07-2025 08:38 AM

Prime ribeye is about $22 a pound at Sam’s Club. Take it home and grill it. It will save you money and the steak will be very high quality.

As far as I know, Outback does not serve Prime ribeye. They serve Choice ribeye. No restaurant should charge (and no customer should pay) $32 for a Choice ribeye. The quality is not there.

Risuli 05-07-2025 09:25 AM

Quote:

Originally Posted by retiredguy123 (Post 2430023)
Steakhouses are fine, but just don't order a steak. I buy USDA Prime steaks at Publix and cook them myself. The only restaurant nearby where I would order a steak is at Ruth Chris near Orlando. All of the other restaurants are trying to sell low quality beef and pass it off as a good steak. That is why they add salt and other seasonings.

USDA Prime? I've yet to see prime cuts at Publix. They have only been USDA Choice.

This brings up a question I've had since moving here a couple of years ago. With all the cattle raised in and around the Villages, why are there no actual butcher shops to be found? Closest thing to a butcher shop is Fresh Market but nothing else.

Ecuadog 05-07-2025 09:35 AM

1 Attachment(s)
Quote:

Originally Posted by Risuli (Post 2430100)
USDA Prime? I've yet to see prime cuts at Publix. They have only been USDA Choice. ...

Sometimes they have it. Sometimes they don't.

bsloan1960 05-07-2025 09:36 AM

Beginning 15 years ago we'd go often- always a GREAT meal. We stopped going for a while, and when we began to go again 5 years ago the food was awful- like what you'd expect from a Chain that figured out how to maximize profit and minimize quality. I'm not at all surprised that people are reporting underwhelming food there.
Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."


retiredguy123 05-07-2025 09:43 AM

Quote:

Originally Posted by Risuli (Post 2430100)
USDA Prime? I've yet to see prime cuts at Publix. They have only been USDA Choice.

This brings up a question I've had since moving here a couple of years ago. With all the cattle raised in and around the Villages, why are there no actual butcher shops to be found? Closest thing to a butcher shop is Fresh Market but nothing else.

I buy USDA Prime filet mignons at Publix. I shop at the Colony Plaza store often, and when they have them (usually 2-3 times per week), I buy them and freeze them. I never run out.

I have checked all of the high end restaurant menus in the area, and none of them sell a USDA Prime filet mignon, except Ruth Chris. This includes Chophouse, Mark's, and Prime 3.

Aces4 05-07-2025 09:45 AM

Quote:

Originally Posted by Risuli (Post 2430100)
USDA Prime? I've yet to see prime cuts at Publix. They have only been USDA Choice.

This brings up a question I've had since moving here a couple of years ago. With all the cattle raised in and around the Villages, why are there no actual butcher shops to be found? Closest thing to a butcher shop is Fresh Market but nothing else.

To butcher what, Florida beef? I wouldn't waste my time, personally, it's just not the same quality.

jimhoward 05-07-2025 10:08 AM

Amongst the big chain Steak Houses, I think Ruth Chris and Capital grill are equally good. But they are 35 miles+ away. A prime bone-in ribeye costs about $89 ala carte. You might then add a salad and some sides and a drink.

The villages is a working class retirement community. Putting aside occasions, people mostly go to dinner where the prices are cheap. I know I do. Restaurants sell the lowest possible quality steaks, and season them so you can't taste the meat anyway. They operate with minimal staff. But they sell steaks for only $32. So we go.

Once in a while a pleasant surprise happens and the meal is great, not usually.

elle123 05-08-2025 05:31 AM

Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."

What do you expect--it's Outback. No one who demands a good piece of meat and attentive service would eat there.

RustyandEthel 05-08-2025 05:38 AM

This is probably what happened in the kitchen.

https://youtu.be/SKi1-e8R9RA?si=wuMWX40Ku--BpS77

Michael 61 05-08-2025 06:54 AM

Grilling your own will generally always deliver far superior results to what you get in most restaurants. (And will be much more economical ). I will rarely order a steak when dining out.

paulajr 05-08-2025 07:03 AM

Ribeye
 
Ribeye ALWAYS is a fatty cut…


Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."


paulajr 05-08-2025 07:05 AM

Beef
 
We purchase all of our quality beef at HM Cattle in Webster. Order online and pick up Saturday at Brownwood. Delicious!



Quote:

Originally Posted by retiredguy123 (Post 2430109)
I buy USDA Prime filet mignons at Publix. I shop at the Colony Plaza store often, and when they have them (usually 2-3 times per week), I buy them and freeze them. I never run out.

I have checked all of the high end restaurant menus in the area, and none of them sell a USDA Prime filet mignon, except Ruth Chris. This includes Chophouse, Mark's, and Prime 3.


PhilR 05-08-2025 07:20 AM

Charley’s does a nice job. Berns, if you’re up for scheduling 2 mos out

merrymini 05-08-2025 07:47 AM

Outback is ixnay. Way too spicy and salty. A fine steak should never taste that way.

JRcorvette 05-08-2025 07:58 AM

Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."

We have eaten there twice and had a good meal and service. One bad experience should never preclude you from going back but that is your choice.

Stu from NYC 05-08-2025 08:26 AM

Quote:

Originally Posted by JRcorvette (Post 2430308)
We have eaten there twice and had a good meal and service. One bad experience should never preclude you from going back but that is your choice.

Generally will agree but every once in awhile a restaurant out does itself in making me a former customer.

Driller703 05-08-2025 08:34 AM

Quote:

Originally Posted by DBaty (Post 2429866)
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."

So I need to know this why?

Sandy and Ed 05-08-2025 08:49 AM

Wife an I went @ 3pm and sat at bar. Ordered a medium sized strip with baked potato. Not bad. Barkeep knew how to make a great perfect gin martini served up with olives. Not crowded and service was good. We try never to go to a dinner during regular hours in the crazy snowbird season.

Aces4 05-08-2025 10:21 AM

Quote:

Originally Posted by Indydealmaker (Post 2430335)
Okay, here is why restaurant complaints are pointless and can be counter productive. 4 of us ate there Tuesday night and came away totally happy...good meals and good service. Now class, what have we learned?

Everyone has different standards?:laugh:

Risuli 05-08-2025 10:30 AM

Quote:

Originally Posted by Aces4 (Post 2430338)
Everyone has different standards?:laugh:

I always liked the statement, "We raised our standards, now up yours..." LOL.

Stu from NYC 05-08-2025 12:24 PM

Quote:

Originally Posted by Driller703 (Post 2430319)
So I need to know this why?

Hmm it is called a restaurant review, take it seriously or not your choice

Barkriver 05-08-2025 01:50 PM

Quote:

Originally Posted by Risuli (Post 2430100)
USDA Prime? I've yet to see prime cuts at Publix. They have only been USDA Choice.

This brings up a question I've had since moving here a couple of years ago. With all the cattle raised in and around the Villages, why are there no actual butcher shops to be found? Closest thing to a butcher shop is Fresh Market but nothing else.

There is Best Meats in Wildwood.

gbs317 05-09-2025 03:47 AM

Quote:

Originally Posted by Barkriver (Post 2430378)
There is Best Meats in Wildwood.

Best Meats was a good place 5-6 years ago but went downhill after the original owner, I met, left. I believe he said his name was Al from Australia.
Just recently I saw a sign on window saying under new management so I’m going to have to go back and look it over again.
When you stated Best Meats in Wildwood was that a recent visit by you?

lookhwhite 06-18-2025 08:51 AM

I loved my meal there! The steak was juicy, service was great—maybe it depends on the day or location? Hope you give it another try!✨

kingofbeer 06-18-2025 12:06 PM

Quote:

Originally Posted by Indydealmaker (Post 2430335)
Okay, here is why restaurant complaints are pointless and can be counter productive. 4 of us ate there Tuesday night and came away totally happy...good meals and good service. Now class, what have we learned?

Had lunch there once. It was fair. Dinner once which was not good, we had to leave. We saw flies inside the restaurant at our table. Also, they are cooking steaks differently now. You need to request wood fire grill, if you want the steak with grill marks, otherwise they cook on a flat top. Next time, we will order our meals for takeout instead. Not impressed with the service at this location.

kingofbeer 06-18-2025 12:07 PM

Quote:

Originally Posted by Indydealmaker (Post 2430335)
Okay, here is why restaurant complaints are pointless and can be counter productive. 4 of us ate there Tuesday night and came away totally happy...good meals and good service. Now class, what have we learned?

You make it sound like those who complain here are making something up. Gaslighting them.

lookhwhite 06-18-2025 10:22 PM

Outback
 
I enjoyed their 3 for $14.99 meal deal honestly....chilout

ROCKETMAN 06-19-2025 08:02 AM

Lunch
 
Went to Outback for lunch yesterday and me and friend had the $13.99 sirloin. Get some warm bread and my side was potato soup which was very good. Steaks were done just as ordered and server checked on us frequently.


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